Chapter 1 - Intro to Ecommerce

B2B

the type of e-commerce that conducting electronic transaction between two businesses. E.g Purchasing between suppliers.

B2G

the type of e-commerce that conducting electronic transactions between business and the government. E.g Businesses Paying taxes

C2C

the type of e-commerce that conducting electronic transactions between the customer and another customer. E.g Mudah.com or auction website.

B2C

the type of ecommerce between a business and customer. E.g Amazon.com

Advantages of Ecommerce

1. Low operational costs. 2 .Easy to start and manage a business. 3. Time saving 4. Customer from across the globe

Disadvantages of Ecommerce

1. Privacy and Security Issues 2. Fake products 3. Scam website 4. Delays Shipping

Intranet

A network that linked to the internet but not a site accessed by the general public E.g a private network of an organization. It can only be accessed by employees and not anyone outside of the organisation.

Extranet

A network that linked to the internet that link multiple intranets. E.g a controlled private network, individuals get access to the organization's entire network

Business Procesess

Is internet technologies used that allow selling and buying activities. Businesses use and share information from customers and suppliers for transactions. Examples of business processes include receiving orders, invoicing, shipping products, updating employee information, or setting a marketing budget.

Electronic Business Definition

Refers to a broader definition of e-commerce, not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, conducting e-learning, and processing electronic transactions.

Tangible and Intangible benefits of e-commerce

Tangible benefits: 1. Increase sales - new customers 2. Reduce cost - no printing distribution 3. Reduce supply chain cost - fast processing order. 4. Improved productivity of staff - efficient business processes.

Electronic E-commerce Definition

The process of buying or selling a product online via computer network with internet connections.

WWW

The world wide web is one set of software services running on the internet

Internet

a global network that links computers across the globe - each maintained and paid for separately by an individual or any organization.