Chapter 10 Quiz

If their respective teams perform above the set standard, Lindsay plans to provide a 2 percent increase in the salary of her subordinates, while Annette plans to increase it by 40 percent. In the context of the expectancy theory, how would the differences in increase affect both the teams? a. Annette's team would perform better when compared to Lindsay's team as the percentage increase in salary is more. b. Both the teams would perform equally well as the percentage change in salary increase does not make a difference as long as there is a salary hike. c. Both the teams would perform poorly as a percentage increase in salary increases the stress factor among both the teams. d. Lindsay's team would perform better when compared to Annette's team as Annette's teammates are less pressurized.

a. Annette's team would perform better when compared to Lindsay's team as the percentage increase in salary is more.

Which of the following is a specific form of assistance provided by executive coaches? a. Giving advice about career management to the teammates b. Making generic suggestions about self-promotion c. Counselling the leader on his personal matters d. Helping corporate stars maintain their performance levels

a. Giving advice about career management to the teammates

Alina coaches a team of 12. She restricts herself to giving instructions about the required knowledge and skills to the team members. The team members have expressed a need for Alina to be more open and personal in her approach. In the context of the fallacies about coaching, Alina fears: a. she would be in danger of getting into psychotherapy if she goes beyond what she does. b. her effectiveness as a coach would come down if she does not concentrate on the basic skills and knowledge. c. she would be expelled from the position of a coach if she builds personal relationships with the team members. d. her teammates do not require instructions which are beyond professional skills and knowledge.

a. she would be in danger of getting into psychotherapy if she goes beyond what she does.

In the context of the goal theory, which of the following statements is true? a. Generic goals lead to a higher performance. b. Group members must accept the goals so that they improve their performance. c. Goal difficulty is independent of the team's performance. d. Specific goals lead to a lower performance.

b. Group members must accept the goals so that they improve their performance.

In the context of the expectancy theory, which of the following statements made by a group member reflects expectancy? a. I hope to achieve the goal assigned, so that I get a promotion in the long run. b. I am 60 percent sure that I will be successful in achieving the task. c. I hope to do my best, so that the performance of the team is enhanced. d. I hope to achieve the goal assigned, so that I get an incentive hike immediately.

b. I am 60 percent sure that I will be successful in achieving the task.

Ryan puts forth the team policy of a 50 percent salary hike if his team members are successful in achieving the target. During the previous financial year, the team policy was to encourage team members to put in their best efforts and to reward them based on their performance. In the context of the expectancy theory and the goal theory, Ryan's team would: a. perform the same as that of the previous financial year as rewards and performance levels are independent. b. perform better than the previous financial year as the rewards are larger and their performance is linked to rewards. c. perform poorly at first and then increase their performance as they realize the worth of the rewards they will obtain. d. perform poorly as linking rewards with performance leads to added stress among the team members, which will negatively affect their performance.

b. perform better than the previous financial year as the rewards are larger and their performance is linked to rewards.

Which of the following statements is true of motivational use of recognition and praise? a. Uniformity has to be maintained regarding the type of praise given to employees. b. Employees should be continuously praised so that they feel competent against each other. c. Meritorious behavior of teammates should be informed to others. d. Recognition should be independent of personal goals of employees.

c. Meritorious behavior of teammates should be informed to others.

Roberto demonstrates the desired behavior expected from his group members when a client visit takes place. In the context of coaching skills and techniques, he is: a. helping remove obstacles. b. giving specific feedback. c. modeling the desired performance. d. listening actively.

c. modeling the desired performance.

In the context of appealing to the pride of employees, which of the following statements is true? a. Appealing to an employee's pride and recognition are two mutually exclusive acts of motivation. b. Pride in one's accomplishments is a major extrinsic motivator. c. A key tactic for the manager is to set his or her compass on money. d. Workers can experience pride in relation to recognition symbols.

d. Workers can experience pride in relation to recognition symbols.

During a face-to-face feedback session with his teammates, Kevin finds that they were more inclined toward long term goals than an immediate reward for performance. In the context of the expectancy theory, Kevin's teammates primarily focus on _____. a. expectancies b. self-efficacy c. instrumentality d. second-level outcomes

d. second-level outcomes