Chapter 10 Study Guide - TTU MGT. 3370
With ____, teams no longer have to go through the frustratingly slow process of multilevel reviews and signoffs to get management approval before making changes.
bureaucratic immunity
The ____ is purposefully composed of employees from different functional areas of the organization.
cross-functional team
Which of the following is a method used for compensating employees for team participation and accomplishments?
gainsharing
Minority domination tends to be a particular problem in ____.
groups of ten or larger
Group cohesion tends to be relatively strong at the ____ stage of team development.
norming
A team has finally matured into a fully-functioning team at the ____ stage of development.
performing
Which of the following is one of the stages that teams pass through as they develop and grow, rather than decline?
performing
The ____ is created to complete specific, one-time projects or tasks within a limited time.
project team
Which of the following types of teams have the authority to change their composition as well as all of their tasks and work methods?
self-designing teams
An organization that rewards its team members through gainsharing is ____.
sharing the financial value of performance gains
Teams are typically required when ____.
tasks require multiple perspectives
Team rewards that depend on __________ are the key to rewarding team behaviors and efforts.
team performance rather than individual performance
In the autonomy continuum (which shows how five kinds of teams differ in terms of autonomy), the correct sequence, from low team autonomy to high team autonomy, is ____.
traditional work groups, employee involvement teams, semi-autonomous work groups, self-managing teams, and self-designing teams
Affective conflict ____.
typically decreases team cohesiveness
A(n) ____ is defined as a team composed of geographically and/or organizationally dispersed coworkers who use telecommunications and information technologies to accomplish an organizational task.
virtual team
According to the text, a(n) ____ is a small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes.
work team
Team norms in an organization can create ____.
all of these
How are organizations using teams to help increase customer satisfaction?
by creating problem-solving teams to study ways to improve customer satisfaction and make recommendations for improvements
Which of the following size teams usually provides the best performance?
6 to 9
____ undermines team effectiveness by preventing teams from engaging in the kinds of activities that are critical to team effectiveness.
Affective conflict
Which of the following is a reason teamwork can be more satisfying than traditional work?
All of these are reasons why teamwork can be more satisfying than traditional work.
Which of the following statements describe an advantage teams have over individuals in the decision-making process?
All of these describe advantages teams have over individuals in the decision-making process.
Which of the following statements regarding cohesiveness is true?
Cohesive groups have lower turnover.
____ is the extent to which team members are attracted to a team and motivated to remain with it.
Cohesiveness
Which of the following statements about team training is true?
Cross-training is less appropriate for teams of highly skilled workers.
____ are informally agreed-on standards that regulate team behavior.
Norms
____ occurs when workers withhold their efforts and fail to perform their share of the work.
Social loafing
____ is the ability to change organizational structures, policies, and practices if it helps teams meet their stretch goals.
Structural accommodation
____ describes the average level of ability, experience, personality, or any other factor on a team.
Team level
Which of the following statements about team development is true?
The growth stages are forming, norming, and performing.