Chapter 11

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Provide contact person and phone for any follow-up issues.

How can you alleviate any concerns participants might have, so they view the experience as valuable and worth their time?

Create transitions between target question groups to shift participant's frame of reference.

How can you facilitate the participant's understanding of target groups of questions being asked.

Blank 1: looks Blank 2: functions

How the measurement instrument and , when all the parts are compiled, are important aspects of instrument design.

Blank 1: Sensitive

.questions can be the reason a survey is discontinued.

Blank 1: personal

By the end of a survey process, participants may be tired, as well as increasingly concerned about the information they have shared.

Blank 1: Institutional Blank 2: Review Blank 3: Board

IRB stands for

Blank 1: pretesting

It is during that a researcher might collaborate with research colleagues.

Answering a particular question or set of questions

Provides an explanation or instructions for a particular question or group.

Blank 1: mock Blank 2: up

Rather than developing an instrument during the pretesting phase, the researcher provides a - of the question topics.

Blank 1: sensitive

Researchers generally order the most questions at the end, to avoid discontinuation.

Blank 1: pretesting

Researchers rely on prior practice, research colleagues, and an understanding of participants gained from participant surrogates during of the elements to make physical design decisions.

Disposing of a completed questionnaire

Defines for a participant completing a self-administered instrument how to submit the completed questionnaire.

Accessing the measurement instrument

Defines for a participant how to access the measurement instrument and open it

Blank 1: windows

Depending on the software, instructions and operational definitions may be designed to appear as pop-up rather than as a lead-in or part of the question.

Blank 1: individually or alone Blank 2: two

For mobile surveys, most questions are presented

Blank 1: size Blank 2: color Blank 3: thickness

For the self-administered paper instrument,

Blank 1: classification

Topics should follow in an order that facilitates ease of answering the questions, based on topics that came before, and limits jumps in subject for the participant. It is this need to build interest that argues against loading questions early in the instrument.

Blank 1: definitions

Transitions may include operational necessary to answer subsequent questions.

Blank 1: Instructions

also are a primary tool to facilitate sequencing.

Blank 1: critical

classification questions early in the section

Blank 1: Visual

elements are increasingly being used for actual response categories.

Blank 1: conclusion

is not as frequently tested as the introduction and instructions, but should be

Blank 1: conclusion

is responsible for ensuring that the instrument is returned to the researcher and for leaving a favorable impression of the survey and its sponsor or researcher.

Blank 1: Completion Blank 2: Estimate

is the time a participant will likely take to finish the measurement instrument.

Blank 1: Color

is used to quickly identify and imply the importance of instructions and operational definitions.

Question-to-topic skip

A question screens for experience or knowledge, and the participant is judged unable to answer any question within that topic without it.

Question-to-question skip

A question screens for experience or knowledge, and the participant is judged unable to answer the next question without it.

Blank 1: individual Blank 2: instrument

Another decision in this area is whether the instrument is designed to submit the participant's response after questions when the participant clicks for the next question or only at the end of the

Blank 1: practicality Blank 2: attention

Appearance of an instrument used in a survey employing a face-to-face interview considers issues of and more than attractiveness.

Where the order results in a greater difference in responses between the first and second question.

Contrast effect

Blank 1: rapport

Most information can be secured by direct undisguised questioning if has been developed.

Blank 1: incentives

One can overcome participant unwillingness to complete an instrument by providing

Blank 1: expanding

Options for physical design are

Blank 1: introduction

The _ must supply the participant with the motivation to participate in the study.

Blank 1: clarification

The conclusion will usually include a statement about follow-up contact for

Blank 1: conclusion

The following is an example of of the component of a communication instrument?Thank you for sharing your ideas about the CareCenter. Your insights will help us serve you better.

Blank 1: introduction

The following is an example of the _ component of a communication instrument: Good evening. May I please speak with (name of participant)?

Blank 1: interviewer Blank 2: instructions

The following is an example of the component of a communication instrument. I'm sorry, today we are only talking with individuals who eat cereal at least three days per week, but thank you for speaking with me. (Pause for participant reply.) Good-bye. (Enter only one word per blank.)

Blank 1: transition

The following is an example of the component of a communication instrument?The next set of questions asks about your family and how you enjoy spending your nonworking or personal time.

Blank 1: confidentiality

The introduction usually contains a _ statement about how the data will be handled.

Facilitate the participant's understanding of target groups of questions being asked. Facilitate the participant's understanding of the process. Encourage the participant to participate in the survey. Encourage the participant to complete the questionnaire. Make answering the questions easier; provide operational definitions when necessary. Alleviate any concerns participants might have so they view the experience as valuable and worth their time.

The measurement instrument non-question elements should accomplish which of the following?

Blank 1: concerns, issues, or problems

The measurement instrument non-question elements should alleviate any participants might have so they view the experience as valuable and worth their time.

Blank 1: participant

The measurement instrument non-question elements should encourage the to participate in the survey.

Blank 1: operational Blank 2: definitions

The measurement instrument non-question elements should make answering the questions easier; provide when necessary.

Blank 1: participant, interviewee, or subject

The nature and needs of the must determine the sequence of questions and the organization of the interview schedule.

Blank 1: pretest

The researcher can do several things to help improve survey results. One is to

Blank 1: rapport

The researcher can do several things to help improve survey results. One is to build

Blank 1: conclusion

The role of the is to leave the participant with the impression that his or her involvement has been valuable.

Blank 1: interaction

There is always the potential risk of whenever two or more questions are related.

Blank 1: engagement Blank 2: clarity

What you are looking for during pretests of the physical design are heightened

Assimilation effect

Where order results in more similarity in responses between the first and the second question.

Order topics based on participant interest, not research objective or investigative questions. Order classification questions (not used as screens or filters) at the end of the instrument. Order topics to establish participant rapport, interest, and maintain engagement. Cluster related topics together.

Which of the following are guidelines for deciding on the order of topics?

Income Sexual orientation Religious affiliation Ethnicity

Which of the following are sensitive question topics?

Blank 1: branched or branch

question is when the content of one question assumes other questions have been asked and answered in a certain way.

Blank 1: classification

questions (not used as screens or filters) at the end of the instrument.

Blank 1: Target

questions generally are ordered from general to more specific questions within a topic.


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