Chapter 11: Creativity, Innovation, and Leadership

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Methods of Managing Creative Workers

- tools resources - flexibility and a minimum amount of structure - give feedback - employ creative people to manage and evaluate creative workers.

5 Stages of Creativity

1. opportunity or problem recognition 2. immersion 3. incubation 4. insight 5. verification and application

Factor 1 leadership practices for enhancing creativity

hire creative people from the outside, and identify creative people from within.

Factor 2 leadership practices for enhancing creativity

intellectual challenge.

Factor 7 leadership practices for enhancing creativity

organizational support.

Passion for the Task and the Experience of Flow

passion for the task and high intrinsic motivation contribute in turn to a total absorption in the work and intense concentration.

Knowledge

provide the building blocks for generating and combining ideas.

Additional Leadership Practices That Enhance Innovation

- emphasize transformational leadership - continually pursue innovation - take risks and encourage risk taking - emphasize collaboration among employees - avoid innovation for its own sake - use loose-tight leadership - integrate development and production

Characteristics of Creative Leaders

- knowledge - cognitive abilities - personality - passion for the task and the experience of flow

Practicing Creativity-Enhancing Activities

- puzzles - crossword puzzles - "what ifs" questions - learning a second language

Systematically Collecting Fresh ideas

- straightforward collection of ideas - establish idea quotas - making whiteboards regularly available for sketching ideas - granting tinkering time - use he pet-peeve technique - the morality of enhancing creativity

Overcoming Traditional Thinking as a Creativity Strategy

- thinking outside the box

Traditional Thinking

a standard and frequent way of finding a solution to a problem.

Factor 4 leadership practices for enhancing creativity

ample supply of the right resources

Factor 5 leadership practices for enhancing creativity

effective design of work groups

Factor 3 leadership practices for enhancing creativity

empowerment including freedom to choose the method.

Cognitive Abilities

facilitate at generating creative solutions to problems in a short period of time.

Factor 9 leadership practices for enhancing creativity

give financial reward for innovation.

Factor 8 leadership practices for enhancing creativity

have favorable exchanges with creative workers.

Factor 6 leadership practices for enhancing creativity

supervisory encouragement and linking innovation to performance.

Personality

tend to have a positive self-image without being blindly self-confident.

Innovation

the creation of new ideas and their implementation or commercialization.

Creativity

the production of novel and useful ideas.


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