chapter 12

____ transfer printers use a ribbon that contains wax-based ink.

Thermal

If loose toner comes out with your printout, the fuser is not reaching the proper temperature and professional service is required.

True

Laser printers automatically calibrate themselves periodically.

True

What can you do to improve a printer's performance?

increase the memory

A dedicated device or computer called a print ____ can control several printers connected to a network.

server

What is the process called when Windows receives a print job from an application and places the job in a print queue?

spooling

Automatically printing on both sides of the page is called ____ printing.

duplex

When you print to the Microsoft XPS Document Writer printer, it creates a(n) ____ file.

.xps

Which of the following should you check to verify the port a printer is using is enabled and working?

Device Manager

If a user complains that a printer is not printing, the problem always lies with the printer itself.

False

The developing, transferring, fusing, and cleaning steps of the laser printing process use the printer components that undergo the most wear.

False

____ printers tend to smudge on inexpensive paper, and they are slower than laser printers.

Inkjet

____ printers work by placing toner on an electrically charged rotating drum and then depositing the toner on paper as the paper moves through the system at the same speed the drum is turning.

Laser

____ is a language used to communicate how a page is to print and was developed by Adobe Systems.

PostScript

A laser printer can produce better-quality printouts than a dot matrix printer, even when printing at the same dpi, because it can vary the size of the dots it prints, creating a sharp, clear image using a technology called ____.

REt

What tool can you use to stop and restart the Windows print spooler?

Service console

How is a network printer identified on the network?

by its IP address

To know the IP address of a network printer, direct the printer to print a ____ page.

configuration

A ____ printer connects directly to a computer by way of a USB port, parallel port, serial port, or wireless connection.

local

Which of the following is a program embedded in firmware that manages print jobs?

print server

How do you know if a printer needs routine maintenance?

the number of pages the printer has printed since the last maintenance

For heavy business use, the best practice is to purchase one machine for one purpose, instead of bundling many functions into a single machine.

true

Before replacing an image drum, what should you do first?

unplug it and allow the printer to cool down

What is the first thing you should do to get toner dust off your clothes?

use a can of compressed air to blow off the toner

Which of the following is true regarding cleaning a printer?

wipe the rollers on a laser printer with a dry cloth