Chapter 12 Quiz: Enhancing Decision-Making

Which of the following is a management methodology that attempts to systematically translate a firm's strategy into generate operational targets?

BPM

Resource efficiency is a KPI for which of the following dimensions?

Business Processes

An information system that combines data from internal MIS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of:

ESS

ESS typically produce fixed, regularly scheduled reports based on data extracted and summarized from the firm's underlying transaction processing systems.

FALSE

Sensitivity analysis predicts outcomes from constant inputs.

FALSE

Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and learning and growth are called:

KPIs

An information system for a building company that tracks construction costs for various projects across the United States would be categorized as a type of:

MIS

Big data is used to analyze consumer preferences for both in-store and online purchases.

TRUE

The data-driven farming systems described in the chapter-opening case are an example of operational intelligence.

TRUE

A pivot table is a(n):

spreadsheet tool that displays two or more dimensions of data in a convenient format.