Chapter 14 Sample Test Questions

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Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

Gantt chart

Which of the following statements about scoring models is not true?

The most important outcome of a scoring model is the score.

To review a project's tasks and their interrelationships, you would use which of the following?

PERT chart

Which of the following best describes the central method used in a scoring model?

Performing a weighted comparison of the criteria used to evaluate a system

Which method would you use to develop risk profiles for a firm's information system projects and assets?

Portfolio analysis

Which of the following statements best describes the effect that project structure has on overall project risk?

Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals.

A data entry screen is an example of a user interface.

TRUE

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

TRUE

Intangible benefits may lead to quantifiable gains in the long run.

TRUE

More timely information is an intangible benefit of information systems.

TRUE

Project management refers to the application of knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time constraints.

TRUE

Risk is an important variable that project management must deal with.

TRUE

The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics.

TRUE

A Gantt chart portrays a project as a network diagram consisting of numbered nodes representing project tasks.

FALSE

A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs.

FALSE

The CEO and Board of Directors of a company are responsible for developing a corporate-wide information systems plan.

FALSE

Which of the following strategies represents the proper approach to a low risk, high reward project?

Identify and develop

Which of the following is not a tangible benefit of information systems?

Improved resource control

Which of the following is a limitation of using a financial approach to evaluate information systems?

Inability to assess costs from organizational disruption

Which of the following serves as a road map indicating the direction of systems development, the rationale, the current systems, new developments to consider, the management strategy, the implementation plan, and the budget?

Information systems plan.

Which of the following is not one of the seven major factors that should be addressed when making the business case for a specific new information system?

Results of a portfolio analysis of alternative solutions

Which method is used to assign weights to various features of a system?

Scoring model

Which of the following best describes the relationship between system implementation and user involvement and management support?

System implementation generally benefits from high levels of user involvement and management support.

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

TRUE

All of the following are intangible benefits of information systems except:

cost reduction.

All of the following are long-term strategic factors that should be considered in making the business case for a new information system except:

current relationships with suppliers

Counterimplementation is best defined as:

deliberate attempts to thwart the implementation of a system.

A business case does all of the following except:

detail the specific hardware and software needed to implement the investment.

All of the following are indications of a failed information systems project except:

employees require training to properly use the system.

Formal planning and control tools:

enable a project manager to properly document and monitor project plans.

Which of the following statements about project management is not true?

Acquiring human and material resources is not considered to be part of project management.


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