Chapter 15

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Which print head in a dot-matrix printer will produce higher resolution?

24 pin

Duplexing assembly

A feature that automatically reverses a piece of paper after the first side has been printed, allowing the printer to print on both sides of a single sheet of paper

What type of test do you perform on a laser printer to determine if a print issue is occurring before or after the fusing process?

Half-way test

Which of the following printers uses continuous form paper arranged into a roll or folded stack?

Impact

What maintenance must you perform on an inkjet printer that you suspect has clogged ink in the print head?

Run the cleaning cycle on the printer.

Laser excess toner reservoir is full

Slide the small plastic strip back and forth on the toner cartridge.

Transferring

The pickup rollers grab a single sheet of paper from the paper tray and move it into the printer.

which of the following formats is not used to display images on the Internet?

XPS

Developing

The drum passes by an evolving roller covered in toner.

Charging

The primary corona wire applies a negative electric matter to the photosensitive drum.

Impact

The printer which works by banging a print head or needle against an ink ribbon to make a mark on the paper

Which printing technology uses ribbon printer cartridges containing waxy ink?

Thermal transfer printing

A build-up of toner on the fuser rollers can cause the toner to not fuse properly to the paper.

True

Clogged inkjet print heads

Use the printer's software to clean the print heads.

Which component of a laser printer acquires a deposit of toner on its surface?

developer roller

Which term is used as a measurement of print resolution?

dots per inch (dpi)

On which component of a laser printer is an electrostatic image of a document created?

drum

Which type of printer uses water-soluble ink droplets to print a document?

inkjet printer

What should you do if printed documents continue to have missing colors even after calibrating the printer?

install a new link or toner cartridge

What should you do first when troubleshooting a printer for not printing text and images properly

print a test page

How can you ensure that a user can print to the same printer from any application?

set the printer as the default printer.

Which of the following is Apple's zero-configuration networking feature?

Bonjour

Which windows service loads files to memory for later printing?

Printer Spooler

Toner is low

Remove the toner cartridge, shake it from side to side, then reinsert it.

Toner is depleted

Replace the toner cartridge.

What should you do if your printer does not print full colors correctly even after installing the correct drivers and toner cartridges?

calibrate the printer

Which type of printing prints an entire copy of a document together before starting the next copy of a document?

collated printing

What would be the most probable reason for toner spillage in a new laser printer?

defective cartridge

Which component in a laser printer is most subject to mechanical wear due to heat and pressure, and requires regular cleaning of replacement?

fuser assembly

What is the main advantage of performing low-resolution printing?

high speed printing

Which environmental factor can cause multiple sheet feeding and paper jam problems in printers?

humidity

Which type of printer transfer ink to the media similar to the action of a typewriter?

impact or dot-matrix printer

Which printer uses a print head containing a number of metal pins?

impact printer

Which component of an inkjet printer should be replaced when the print quality decreases?

inkjet cartridge

What writes the image on the drum in a laser printer?

laser light

What could be the most probable reason when a laser printer takes a considerable amount of processing time for printing high-resolution images?

low meomry

What is the main disadvantage of performing low-resolution printing?

low print quality

Which term is used as a measurement of print speed?

papers per minute (PPM)

What are the two page orientations that can be selected for printing a page?

portrait and landscape, also referred to as vertical and horizontal

a dot-matrix printer is printing only one-half of each character. Which component is causing this problem?

print head

Which feature of a printer stores output from a a computer until it can be printed?

printer buffer

Which tab in the Printer Properties dialog box in Windows is used to set the amount of printer memory to be used by a laser printer?

the device settings tab

Which printer uses special paper and ink that degenerates over time?

thermal printer

Which type of printer prints a document by selectively heating a coated paper?

thermal printer

Which type of floor is an ideal environment to operate a laser printer?

tiled floor

Which powdery substance is used to print text and graphics in laser printers?

toner

What is the most economical and recommended method to maintain and repair a laser jet printer?

use a maintenance kit.

The following are correct statements about a thermal printer

A thermal printer works by using heat to create images on paper. The thermal transfer printing technology uses ribbon printer cartridges containing waxy ink. The solid ink printer uses solid blocks of waxy pigment which are melted and dispersed onto the paper. The direct thermal printing technology requires heat-sensitive paper.

Daisy-wheel

A type of impact printer which uses a wheel-shaped printing mechanism containing predefined character glyphs arranged like petals on a flower.

Which file preserves the precise format of a document so that it will look the same on any display device as it would be printed on paper?

PDF

the tasks related to printer maintenance

Periodically calibrate the printer's mechanisms. Vacuum out dust and debris. Clean other printer components using appropriate tools. Replace the components which wear out over time due to mechanical stress.

Which service should you stop and restart if you are having difficulty clearing a print job stuck in a print queue?

Print Spooler

Exposing

The laser projects the image on the photosensitive drum.

What happens at the exposing stage of the laser printing process?

The laser projects the image on the photosensitive drum.

Fusing

The paper passes through rollers that apply heat and uniform pressure to the paper and toner, curing the image onto the paper.

3D

The printer which uses an automated process to add source material to an object, building it from the ground up

Inkjet

The printer which uses ink-dispersion and wet ink to transfer an image onto paper

A thermal printer uses a heating element to create the image on the paper.

True

Thermal and impact print heads face the most mechanical stress and wear can cause quality degradation even after a ribbon replacement.

True

Misaligned inkjet print heads

Use the printer's software to calibrate the print heads.

What should you ensure before calibrating your printer if the printer is not printing full colors correctly?

ensure you are using the correct printer driver

Which type of ventilation is appropriate for an ideal environment to operate a laser printer?

filtered ventilation

Which component in a laser printer becomes extremely hot and should be allowed to cool before performing preventative maintenance?

fuser

Which type of laser printer problem can be prevented by ensuring that the paper tray is inserted properly by ensuring that the paper tray is inserted properly, keeping

paper jam problem

Which laser printer component should be cleaned if the printed paper has streaks on it?

the transfer corona wire.

Which component of a laser printer is responsible for transferring the toner to the paper from drum?

transfer roller

Piezo-electric technology

A method in which a current is applied to a Piezo crystal at the rear of the ink reservoir.

Cleaning

A physical and electrical process wipes the previous image off the photosensitive drum.

Virtual

A piece of software which sends output to a file, a software application, or a device other than a printer

Impact printer

A printer that works by banging a print head or needle against an ink ribbon to make a mark on the paper, very similar to an old typewriter.

3D printer

A printer which builds physical objects using raw materials such as a plastic, metal, plaster, or even living tissue instead of placing text or images onto the paper

Laser printer

A printer which uses focused light, electrical charges, and a dry powder ink (called toner) to transfer an image onto paper.

Thermal printer

A printer which uses heat to create images on the paper.

Inkjet printer

A printer which uses ink-dispersion and wet ink to transfer an image onto paper.

Multifunction

An all-in-one printer which contains additional technologies such as scanner, fax, and copier

Virtual printer

An application that replicates the software interface for a physical printer and allows the user to carry out various tasks without actually printing anything.

In the laser printing process, at which stage does the drum pass by a developing roller covered in toner?

Developing

Which type of printer prints one character at a time using a print head made up of small pins?

Dot matrix

Before you can use your printer for cloud printing, you need to assign it a special email address.

False

the steps to share a printer or multifunction print device in Windows

In the Network and Sharing Center, click Advanced sharing settings. Enable File and Printer Sharing for the current network profile, and save the changes. In Devices and printers, open the Properties window for the printer. On the Sharing tab, check Share this printer, then click OK.

Which substance is used to clean a laser printer?

Isopropyl alcohol solution

A printer in the office produces high-quality color photos but it's bulky and needs time to heat up after you turn it on. What technology does it likely use?

Laser

What is the MOST likely reason for poor quality, smudged characters, and badly formed characters printed by a dot-matrix printer?

a damaged pin in a print head and a damaged printer ribbon


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