Chapter 16

The responsibilities for staff development have recently been decentralized in a large healthcare organization. The nurse manager should take action to prevent what possible consequence of this change?

Increased role ambiguity.

New IV pumps are being introduced in a healthcare organization. How can educators best implement social learning theory into the necessary education and training?

Demonstrating the use of the pump to groups of learners and letting them practice.

The unit supervisor is working with an RN who has just been promoted to charge nurse. What action by the supervisor will best help the RN adjust to this new role?

Arrange for the RN to meet with staff peers at the organization.

Which statement best demonstrates understanding of the concept of knowledge of results?

"Today you clearly demonstrated an understanding of clients focused care"

The leadership of a healthcare organization has declared their intention to make the facility a learning organization LO. What action is most likely to achieve by this goals?

Acknowledging and rewarding employees who participate in continuous learning.

The nurse manager is attempting to promote closer adherence to the principles of evidence based practice. What's the manager's best action?

Arrange for easy online access to the academic database.

A nurse with more than 15 years of experience in an adult medical setting has just transitioned to a job in the day surgery department. What should the manager of this department do to aid the resocialization of this experienced nurse? a. Avoid making assumptions about the nurse's ability to perform the job roles. b. Encourage the nurse to mentor new graduates as a gesture of respect for the nurse's experience. c. Emphasize the importance of evidence-based practice in the culture of the unit. d. Arrange for a nurse residency to help the nurse transition to a new site.

Avoid making assumptions about the nurses ability to perform the job roles.

A nurse manager is helping a newly graduated RN adjust to the professional nursing role. What's the manager's most appropriate action?

Be alert to signs and symptoms of the shock phase of the nurses role in transition.

What goal is the most congruent with being a learning organization?

Continuing education for staff exceeds the requirement for licensure?

What actions by the nurse leader best demonstrates the leadership role to the socialization and education of a new nursing staff during their orientation?

Discusses organizational values and unit culture.

New mechanical lifts for client transfers are being introduced at a health-care facility. The manager plans to implement the principles of social learning theory in the necessary training. What actions should the manager facilitate? Select all that apply.

Having an expert demonstrate the correct use of the mechanical lift. Providing opportunities for hands on practice. Encouraging staff to work together in groups during education sessions

What is the emphasis of the manager in the coaching role?

Helping employees reach an optimum level of performance.

The manger is organizing a class to prepare the nurses to function in the neonatal ICU. What's the manager's initial action?

Identify the learning needs of the new nurses

The nurse manager is developing an educational program for an organization. What should the manager perform first?

Identifying the desired skills and knowledge the staff should have.

The integrated leader manager has recognized a need to promote evidence based practice on the unit . what action is the most appropriate?

Implementing the principles of andragogy whenever possible.

The nurse manager needs to determine the effectiveness of a staff workshop on establishing IV access. What is the manager's best method for determining this?

Observing staff perform and document the practice.

The nurses and managers of a clinic have agreed on a commitment to becoming a learning organization. What change in practice would suggest progress towards this goal?

Recognize that mistakes are an inevitable part of the learning process.

1 year ago a hospital implemented a 6 month internship program for new hires who are recent graduates. When evaluating the success of this transition to practice program. Hata piece of data should leaders and managers prioritize?

Retention rates among participants of the program compared with non participants.

A nurse managers interactions with a staff member suggest that the person is experiencing difficulties with socialization. what potential causes should the manager consider? SATA

Role Ambiguity. Inability to meet job demands. Role Overload. Lack of motivation.

An experienced nurse has accepted a halftime management position on the unit. As well the nurse works halftime providing direct client care on the unit. This nurse's immediate supervisor should identify the nurses risk of?

Role ambiguity

Which statement best describes the manager's main role in socialization of a new nurse?

Sharing organizational values, expected attitudes and behavior.

Which statement best describes characteristics of mentorship?

Staff cannot be assigned to become mentors, it's a role voluntarily chosen by the mentor.

The nurse manager stresses the benefits of learning a new skill to achieving the unit's goals of client satisfaction. The manager will break the skill down onto its component parts and teach the sub skills in sequence. This demonstrates understanding of which concept of education?

Task learning.

The staff at a community health clinic will require training on the use of a new electronic health record system. How should the nurse manager organize the necessary education in order to enhance learning?

Teach in several short frequent sessions.

The manger overheard an experienced nurse say to a new nurse, "Sorry you won't be able to join us for a weekly get together at the yoghurt shop. I see you're going to be here charting for a while yet." How should the manager best interpret this nurse's statement?

The experienced nurse has applied a negative sanction regarding group norms

Training and education are important parts of staff development. Responsibility for these cavities lies with?

The manager and the education department.

The nurse manager is applying the principles of andragogy during an educational offering. What is the manager's most appropriate action?

The manager openly values participants life experiences.

A nurse manager has organized a 1 day workshop that is open to all the staff members of the unit. What characteristic of the workshop would mostly clearly suggest that it is an educational workshop rather than a training workshop?

The workshop is focused on the broad intellectual development of the participants.

Before starting an educational session the nurse manager has determined that participants possess readiness to learn. What does this imply about the participants?

They have acquired the skills necessary for what is to be learned

The nurse manager can begin to promote the needs of a culturally diverse staff by?

Viewing diversity as an opportunity rather than a threat.