chapter 18- management

Identify the algebraic equation to determine the break-even point.

BE=FC/(P-VC)

Operational tools are often used as part of a firm's human resource strategy. Which of the following is an operational plan that outlines who will perform a specific job and how and where the job will be conducted?

Job design

________ is a technique for reducing inventories to a minimum by arranging for production components to be delivered to the production facility only when it is about to be used.

Just-in-time control

________ is a technique that assists in monitoring production processes.

Process control

Keith is struggling understanding what his manager meant when he was told to focus on the resources utilized during the transformation process. Which of the following best defines what "transformation" means in this context?

converting organizational resources into products

The ________ process includes the production of one-of-a-kind items as well as unit production

job-shop

The first step in using quality circles is ________.

obtaining necessary data

________ refers to the relationship between the total amount of goods or services being produced and the organizational resources needed to produce them.

productivity

Which of the following process strategies is characteristic of the auto and appliance industries?

repetitive process

Product quality determines an organization's ________.

reputation

Productivity is the relationship between the total amounts of goods or services being produced and the organizational resources needed to produce them.

true

Return on investment is an example of a(n) ________ ratio.

Profitability

________ is/are a plan of action.

Strategy

David Lamb leads a team of engineers at Alpha technologies, a leading software company. David started his career as a program developer and is widely recognized as a subject matter expert. He is not very involved in the day-to-day management of the team and instead promotes a great deal of autonomy among team members. However, he does help out if the team comes across unanticipated problems associated with atypical tasks. This is an example of ________.

management by exception