Chapter 3 & 4 Quiz

In the study of stress, what does GAS stand for?

General Adaptation Syndrome

The third stage of GAS, exhaustion, does not always happen. T/F

True

What term refers to a general tendency of an individual to experience a particular mood or to react to things in a particular way or with certain emotions?

affectivity

Sheryl is cooperative forgiving, and understanding. She has high _____.

agreeableness

What term refers to how people explain the causes of their own as well as other people's behaviors and achievements?

attribution

What term refers to an incompatibility between behavior and an attitude or between two different attitudes?

cognitive dissonance

Bodily-kinesthetic intelligence is most important for which of the following groups?

firefighters

Which sensory modality is LEST important to learning?

gustatory

Which strategy/strategies gives job candidates realistic information about what it would be like to work for a given firm?

hiring customers, realistic job previews, AND using employee referrals

What term refers to the manner in which individuals process and organize information during learning?

information processing capacity

Arthur appears to be poised, calm, resilient, and secure. He displays low _____.

neuroticism

What term refers to feeling obliged to stay with an organization for moral or ethical reasons?

normative commitment

Boris works as a receptionist. He's happy with his salary, he gets along well with his coworkers and his boss, there's no stress, and he can get all of his tasks done proficiently. however, he feels unfulfilled and hopes to get a different job soon. Which of the following does Boris lack?

person-vocation fit

What type of learners are most likely to enjoy making outlines of text and lecture material?

structured learners

Workplace bullying can include which of the following?

threats verbal abuse AND intimidation

Stereotyping is categorizing or labeling people based on a wide range of attributes.

true

What are extrinsic work values?

values related to the outcomes of the work, such as financial gain

What are intrinsic work values?

values that are related to the work itself

When does intrapersonal value conflict occur?

when being happy pulls us to spend quality time with our family, but personal ambition pulls us to work longer hours and pursue promotions

commitment is defined as the degree to which an employee feels positive emotional attachment to the organization and strong identification with its values and goals.

Affective

_____ is NOT one of the seven universal emotions.

Confusion

_____ depend primarily on active experimentation and abstract conceptualization to learn.

Convergers

_____ refers to an individual's general strategy for dealing with other people and the degree to which they feel they can manipulate others in interpersonal situations.

Machiavellianism

_________ refers to attributing our own characteristics to other people.

Projection

What term refers to a heightened emotional and intellectual connection that an employee has for his/her job, organization, manager, or coworkers that, in turn, influences him/her to apply additional discretionary effort to his/her work?

employee engagement

Personality is a product of which of the following?

environment AND heredity

Which of the following refers to a positive type of stress?

eustress

People who are impatient, competitive, ambitious, and uptight are said to have what personality type?

Type A

Why might some people pursue multiple vocations during the course of their careers?

because they get bored with one vocation AND because they have diverse interests

Luck, lack of resources, and other people are examples of __________ factors.

external