Chapter 3: Information Systems, Organizations, and Strategies QUIZ

Which of the following is an example of a keystone firm within a business ecosystem?

Apple in the mobile platform ecosystem

Which of the following would a company employ to measure and compare its business processes to similar processes of other companies within their industry?

Benchmarking

Research has shown that a majority of firms are able to align their information technology with their business goals.

False

The competitive forces model cannot be used to analyze modern digital firms which face new competitive forces that are not true of traditional firms.

False

A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

True

All organizations have bedrock, unquestioned assumptions that define their goals and products.

True

The term business ecosystem describes the loosely coupled but interdependent networks of suppliers, distributors, outsourcing firms, transportation service firms, and technology manufacturers.

True

The most successful solutions or methods for achieving a business objective are called:

best practices.

All of the following are competitive forces in Porter's model except:

external environment.

According to research on organizational resistance, the four components that must be changed in an organization in order to successfully implement a new information system are:

tasks, technology, people, and structure.