Chapter 3 Quiz Review

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A block of time during which a physician is ____ for appointments with patients is known as an Office Hours break.

the Search for Open Time Slot Shortcut Button

A patient calls the practice to ask if there are any appointments at the very end of the day in the next two weeks. What is the most efficient option for scheduling this appointment?

Lists

By clicking Patient Recall on the ________ menu in Medisoft, a recall list can be created and maintained.

Save

Clicking the ____ button in Office Hours enters the information on the schedule, after the boxes in the New Appointment Entry dialog box have been completed.

Appointments that Recur

Describe the type of appointments that are entered in the Repeat box of Office Hours.

Double-clicking a Time Slot on the Schedule or Clicking the Appointment Entry Shortcut Button

Enter appointments in Office Hours by

Medisoft locates the future date and displays the calendar schedule for that date.

Explain what happens after the Go button is clicked in the Go To Date dialog box after appropriate selections have been made.

The center section of the dialog box changes and displays additional options for setting up the appointments.

Explain what happens when an option other than None is selected on the left side of the Repeat Change dialog box.

Within Medisoft and Directly from Windows

From where can Office Hours be started?

equipment or exam room

Give an example of a resource that may be referenced in the Resource box in the New Appointment Entry dialog box.

by selecting a choice from one of the menus or by clicking a button on the Office Hours toolbar

How are the functions of Office Hours accessed?

A back border surrounds the time slot

How does Office Hours indicate that a time-slot box has been selected?

Requesting Information Electronically

How is most eligibility verification performed today?

17

How many buttons are on the Office Hours toolbar?

Five (5)

How many input boxes/drop-down lists are in the Go To Date dialog box?

15 Minutes

Identify the default length of time for an appointment in Office Hours.

Calendar

In which of the main four areas of Office Hours can dates be selected or changed?

Provider Selection Box

In which of the main four areas of Office Hours is the provider selected?

In the Office

It is generally easier to collect on overdue accounts when the patient is ________, medical practices have discovered.

Recall List

Maintaining an active _____ is na important part of ensuring a consistent cash flow from year to year.

The Go To Date Dialog Box

Mr. Brown needs to return for a checkup in three weeks. What dialog box is used to schedule his appointment?

Go ___ Days

Mrs. Franks needs to return to the office in 20 days. Which box should you use to search for the future appointment?

Schedule an appointment using data you collected and entered in Medisoft

Ms. Putman, a new patient, called your office to schedule an appointment. Which of the following describes best what you should do?

All of these are correct.

Name a sorting option in the Field box of the Patient Recall List dialog box.

Holiday, Emergency, Seminar (all of these are correct)

Named an example of a break in a schedule.

Before a Chart Number has been Assigned

Patient appointments can be scheduled in Office Hours.

Daily

Providers' schedules are printed ________ in most medical offices.

Column

Recall information is organized in a ____ format in the Patient List Recall dialog box.

All Providers

Schedules are created for ____ if the Provider boxes are left blank in the Data Selection dialog box for a report.

Window, Toolbar, Menu Bar (all of these are correct)

The Office Hours program has its own...

All of these are correct (delete, new, edit)

The Patient Recall dialog box contains which of the following buttons?

All of these are correct (the patient's name, the day of service, the provider)

The Real-Time Eligibility Verification dialog box lists...

the appointment time that is currently selected on the schedule.

The Time box in the New Appointment Entry dialog box refers to

Date

The ________ of the desired appointment must be chosen after a provider is selected for an appointment in Office Hours.

Provider

To begin the process of entering an appointment in Office Hours, select the _____ for whom the appointment is being scheduled.

The New Appointment Entry Dialog Box

What Medisoft feature is used to set up repeating appointments?

Provider's Daily Schedule

What area of Office Hours would you use to review information about a patient who is scheduled for an appointment?

Provider Selection Box

What area of Office Hours would you use to select the appropriate provider for a patient?

Locate the appointment on the schedule; click the time-slot box to select the appointment; click Cut on the Edit menu

Which of the following is the correct method for canceling an appointment in Medisoft without rescheduling?

Locate the Appointment that needs to be Changed

Which of the following is the first step in rescheduling an appointment?

Delete, Copy, Cut (All of these are correct)

Which of the following options appears on the shortcut menu when the right mouse button is clicked?

Recall

Which of the following options is not available in the Status box of the Patient Recall List dialog box?

Patient Information

Which of the four main areas of Office Hours contains information about the patient's insurance?

Patient Information

Which of the main four areas of Office Hours contains a listing of time slots for a particular day for a specific provider?

Click Start > All Programs; then click Medisoft on the Programs submenu; then click Office Hours on the Medisoft submenu.

Which sequence represents the correct method of starting Office Hours without entering Medisoft first?

Enter the Information in the Note Box

You have been asked to enter some special information about a patient's history in the New Appointment Entry dialog box. Determine how you would input this information.

Call Again

You have called a patient but were not able to reach him. Determine what selection you should make in the Recall Status box of the Patient Recall dialog box.

No Appointment

You have called a patient to set up an appointment, but the patient has declined to schedule an appointment. Determine what selection you should make in the Recall Status box of the Patient Recall dialog box.

click the Save Button

You have completed the fields in the New Appointment Entry dialog box. Determine how to enter this information on the schedule.

The Break Entry Shortcut Button

What shortcut button is pressed in Office Hours to set up a break for the current provider?

The Frequency of the Appointments

What type of information is contained on the left side of the Repeat Change dialog box?

the date that is currently displayed on the calendar

What will be displayed in the Date box of the New Appointment Entry dialog box by default?

When the Provider is Not Available for Appointments with Patients

When should breaks be inserted into a provider's schedule?

The Program Options Dialog Box

Where can the options to set up the Office Hours program be found in Medisoft?

The Resource Box

Where in the New Break Entry dialog box would you find the different types of breaks already set up in Office Hours?

At the Front Desk When Patients Check In

Where is it useful to have account balance information available to maximize collections?

Windows Desktop

Where will the user be returned to when exiting Office Hours, if Office Hours was started directly from Windows?

Medisoft

Where will the user be returned to when exiting Office Hours, if Office Hours was started from within Medisoft?

Go ___ Months

Which box is used when a patient needs to make an appointment several months in advance?

Field (the field is used to determine the order in which patients are listed in the dialog box)

Which button in the Patient Recall List dialog box is used to determine the order in which patients are listed in the dialog box?

Search For

Which button in the Patient Recall List dialog box is used to locate a specific patient on the recall list?

Recall

Which of the following fields is NOT in the New Appointment entry dialog box?

GO

You are searching for a future appointment for one of the patients. After a future date option has been selected in Office Hours, what button can be clicked to close the dialog box and begin the search?

The Right Mouse Button

What is a shortcut for accessing Cut, Copy, and Date commands?

Appointment Book

What is clicked on the activities menu to access Office Hours from within Medisoft?

Patient's full name

What is required to enter a patient appointment in Office Hours?

None

What is the default Frequency selection in the Repeat Change dialog box?

Go to a Date Shortcut Button

What is the most efficient way to search for a future appointment in Office Hours?

The Provider and Date

What must be selected in Office Hours before patient appointments can be entered?

Print Appointment List

What shortcut button can be clicked to print a schedule in Office Hours?

Go _____ Years

A patient has requested to have an appointment three years in advance in order to have a checkup screening following an operation to remove some precancerous cells. What feature is used to most easily enter the appointment?

Change

What button is clicked in the New Appointment Entry dialog box to display the Repeat Change dialog box?

The OK Button

What button is used to record the information entered in the Repeat Change dialog box and thereby return to the New Appointment Entry dialog box?

Appointments can be canceled and not rescheduled

What can be accomplished with the Cut command in Office Hours?

Cut and Paste

What command(s) on the Office Hours Edit menu is/are used for changing an appointment?

The New Appointment Entry Dialog Box

What dialog box is used to enter appointment information into the schedule in Office Hours?

Date From

What feature in the Go To Date dialog box indicates the current date in the appointment search?

The Appointment List with remainder Balance Report

What feature provides account balance information in Medisoft?

Appointments can be rescheduled

What happens in Office Hours when the Cut and Paste commands are used?

The Repeat Change Dialog Box

You need to set up repeating appointments, once per week for five weeks, for a patient who needs consecutive treatments. Which dialog box would you use to set up the appointments in Office Hours?