CHAPTER 4 EMPLOYEE TRAINING AND DEVELOPMENT
KENNETH AN OPERATIONS MANAGER HAS BEEN ASSIGNED TO TRAIN A GROUP OF OLDER EMPLOYEES IN THE LOGISTICS DEPARTMENT. HE HAS TO TRAIN THEM TO USE THE NEW COMPUTER SOFTWARE WHICH WAS INSTALLED RECENTLY. HE DOES SO BY REMINIDNG THEM THAT THEY WERE QUICK IN LEARNING TO USE THE PREVIOUS SOFTWARE. KENNETH IS TYPICALLY TRYING TO _____
INCREASE THE EMPLOYEES SELF-EFFICACY
IN EXPECTANCY THEORY, A BELIEF THAT PERFORMING A FIVEN BEHAVIOR IS ASSOCIATED WITH A PARTICULAR OUTCOME IS CALLED _______
INSTRUMENTALITY
WHICH OF THE FOLLOWING TYPES OF LEARNING OUTCOME IS REFLECTED THROUGH THE ABILITY TO DESIGN AND CODE A COMPUTER PROGRAM THAT MEETS CUSTOMER REQUIREMENTS
INTELLECTUAL SKILLS
WHICH OF THE FOLLOWING STATEMENTS IS TRUE OF TRAINING
IT IS IMPORTANT TO REALIZE THAT FOR TRAINING TO BE EFFECTIVE, BOTH LEARNING AND TRANSFER OF TRAINING ARE NEEDED
WHICH OF THE FOLLOWING STATEMENTS IS TRUE OF ORGANIZING AS A LEARNING STRATEGY
IT REQUIRES THE LEARNER TO FIND SIMILARITIES AND THEMES IN THE TRAINING MATERIAL
_____________REFERS TO INDIVIDUAL CONTROL OVER ONES THINKING
METACOGNITION
______ IS A PERSONS JUDGEMENT ABOUT WHETHER HE OR SHE CAN SUCCESSFULLY LEARN KNOWLEDGE AND SKILLS
SELF-EFFICACY
_______________REFERS TO THE LEARNER'S INVOLVMENT WITH THE TRAINING MATERIAL AND ASSESSING THEIR PROGRESS TOWARD LEARNING
SELF-REGULATION
ACCORDING TO THE ______ THEORY MODELS BEHAVIOR OR SKILL THAT IS REWARDED IS ADOPTED BY AN OBSERVER
SOCIAL LEARNING
RECOGNIZING THAT EMPLOYEES HAVE PREFERENCES REGARDING HOW THEY WANT TO LEARN IS A GOOD PRACTICE IN TRAINING
TRUE
THE ADULT LEARNING THEORY ASSUMES THAT ADULTS ENTER A LEARNING EXPERIENCE WITH A SBJECT-CENTERED APPROACH INSTEAD OF A PROBLEM-CENTERED APPROACH TO LEARNING
TRUE
THE OBJECTIVE OF TRAINING SHOUDL NOT DESCRIBE PERFORMANCE THAT CANNOT BE OBSERVED, SUCH AS "UNDERSTAND" OR "KNOW"
TRUE
THE WORKING STORAGE AND SEMANTIC ENCODING PROCESSESS OF LEARNING BOTH RELATE TO SHORT-TERM
TRUE
LAPSES THAT INHIBIT TRANSFER OF TRAINING TYPICALLY TAKE PLACE WHEN TRAINEES
USE PREVIOUSLY LEARNED, LESS EFFECTIVE CAPABILITIES INSTEAD OF APPLYING THE CAPABILITIES EMPHASIZED IN THE TRAINING PROGRAM
WHICH OF THE FOLLOWING EXAMPLES BEST REFLECTS ATTITUDE AS A LEARNING OUTCOME
CHOOSE TO RESPOND TO ALL INCOMING MAIL WITHIN 24 HOURS
______RELATES TO THE LEARNERS DECISION REGARDING WHAT INFORMATION TO ATTEND TO, HOW TO REMEMBER, AND HOW TO SOLVE PROBLEMS
COGNITIVE STRATEGY
THE LEARNING CYCLE FOR A TRAINEE TO RELATE THE TRAINING MATERIAL TO OTHER, MORE FAMILIAR KNOWLEGE, SKILLS, OR BEHAVIORS
CONCRETE EXPERIENCE
GOOD DECISIVENESS, PRACTICAL APPLICATION OF IDEAS, AND HYPOTHETICAL DEDUCTIVE REASONING ARE LEARNING CHARACTERISTICS OF INDIVIDUALS IN THE _______ LEARNING STYLE
CONVERGER
WHICH OF THE FOLLOWING IS A DISADVANTAGE OF COMMUNITIES OF PRACTICE (COP)
EMPLOYEES ARE RELUCTANT TO PARTICIPATE WIHTOUT AN INCENTIVE AND FEAR SHARING THEIR KNOWLEDGE WITH OTHERS
AUTOMATIZATION OF TASKS INCREASES MEMORY DEMANDS
FALSE
CLOSED SKILLS INCLUDE PRESCRIBED BEHAVIORS THAT ARE HIGHLY INFLUENCED BY MANAGERS, PEERS, AND THE WORK ENVIRONMENT
FALSE
FEEDBACK FROM TRAINERS AND COACHES DETERS TRAINING
FALSE
IN ERROR MANAGEMENT TRANING, TRANEES ARE INSTRUCTED THAT ERRORS HAMPER LEARNING AND HENCE THEY MUST BE COMPLETELY AVOIDE
FALSE
INDIVIDUALS WITH A LEARNING ORIENTATION FIND THAT ERRORS AND MISTAKES CAUSE ANXIETY AND THUS WANT TO AVOID THEM
FALSE
LEARNING WILL OCCUR IF EMPLOYEES PRACTICE ONLY BY TALKING ABOUT WHAT THEY ARE EXPECTED TO DO
FALSE
OPEN SKILLS REFER TO TRAINING OBJECTIVES THAT ARE LINKED TO LEARNING SPECIFIC SKILLS THAT ARE TO BE IDENTICALLY PRODUCED BY THE TRAINEE ON THEIR JOB
FALSE
THE STIMULUS GENERALIZATION APPORACH EMPHASIZES NEAR TRANSFER OF TRAINING
FALSE
LESS SPECIFIC FEEDBACK PROVIDE TRAINEES WITH BETTER OPPORTUNITIES TO LEARN COMPARED TO HIGHLY SPECIFIC FEEDBACK
TRUE
MOST EDUCATIONAL THEORIES HAVE BEEN DEVELOPED EXCLUSIVELY TO EDUCATE CHILDREN AND YOUTHS
TRUE
LEARNER-LEARNER INTERACTION IS MOST APPROPRIATE WHEN LEARNERS HAVE TO
ACQUIRE PERSONAL KNOWLEDGE BASED ON EXPERIENCE
WHICH OF THE FOLLOWING CREATES A LEARNING ORIENTATION IN TRAINEES
ALLOWING TRAINEES TO EXPERIMENT WITH NEW KNOWLEDGE AND SKILLS
INTELLECTUAL SKILL AS A LEARNING OUTCOME PRIMARILY INCLUDES THE CAPABILITY TO
APPLY GENRALIZABLE CONCEPTS AND RULES TO SOLVE COMPLEX PROBLEMS
LOGICAL VERIFICATION TO INCREASE SELF-EFFICACY TYPICALLY INVOLVES
PERCEIVING A RELATIONSHIP BETWEEN A NEW TASK AND A TASK ALREADY MASTERED
IN THE LEARNING PROCESSES, SEMANTIC ENCODING TYPICALLY INVOLVES
PROVIDING LEARNING GUIDANCE TO THE LEARNERS
WHICH OF THE FOLLOWING IS AN EXAMPLE OF THE INTERNAL CONDITIONS NECESSARY FOR LEARNING OUTCOMES
RECALL OF PREREQUISITES, SIMILAR TASKS, AND STRATEGIES
THE TRAINING IMPLICATION OF _____ THEORY INCLUDES A TRAINER IDENTIFYING THE OUTCOMES THAT A LEARNER CONSIDERS MOST POSITIVE OR NEGATIVE
REINFORCEMENT
BEHAVIOR MODIFICATION IS A TRAINING METHOD THAT IS PRIMARILY BASED ON ______
REINFORCEMENT THEORY
_______IS A LEARNING PROCESS THAT INVOLVES IDENTIFYING LEARNED MATERIAL IN LONG-TERM MEMORY AND USING IT TO INFLUENCE PERFORMANCE
RETRIEVAL
ACCORDING TO THE _____ TRANSFER WILL BE MAXIMIZED TO THE DEGREE THAT THE TASKS, MATERIALS, EQUIPMENT, AND OTHER CHARACTERISTICS OF THE LEARNING ENVIRONMENT ARE SIMILAR TO THOSE ENCOUNTERED IN THE WORK ENVIRONMENT
THEORY OF IDENTICAL ELEMENTS
WHICH OF THE FOLLOWING STATEMENTS IS TRUE OF CLOSED SKILLS
THEY REFER TO TRAINING OBJECTIVES THAT ARE LINKED TO LEARNING SPECIFIC SKILLS THAT ARE TO BE INDENTICALLY PRODUCED BY THE TRAINEE ON THEIR JOB
DEVELOPING A COMPUTER PROGRAM THAT MEETS CUSTOMER SPECIFICATIONS IS AN EXAMPLE OF AN INTELLECTUAL SKILLS LEARNING OUTCOME
TRUE
EXPECTANCY IS SIMILAR TO SELF-EFFICACY
TRUE
FOR MORE COMPLEX TASKS, RELATIVELY LONG REST PERIODS APPEAR TO BE BENEFICIAL FOR TASK LEARNING
TRUE
IDENTICAL ELEMENTS THEORY DOES NOT ENCOURAGE TRANSFER WHERE TEH LEARNING ENVIRONMENT AND THE TRAINING ENVIRONMENT ARE NOT NECESSARILY INDENTICAL
TRUE
IN LEARNING IS IT BEST TO INCLUDE A COMBINATION OF EXAMPLES AND PRACTICE, RATHER THAN ALL PRACTICE
TRUE
INSTRUCTION REFERS TO THE TRAINERS MANIPULATION OF THE ENVIRONMENT IN ORDER TO HELP TRAINEES
TRUE
