Chapter 4 Quiz

A noisy Room is an example of what obstacle to Listening

Environmental distraction

Only eight hours after physically receiving a message, most people remember only about what amount of the message?

35 Percent

All of the following are part of the listening process Except

Judging

Listening to enrich our lives so that we can enjoy conversations and music while not concentrating on organizing and remembering is what type of listening

Listening for pleasure

Elliot is having trouble listening effectively in his political science class. The professor has been presenting information quickly while simultaneously flipping through an abundance of PowerPoints slides containing complex statistical data. Elliot doesn't know where to focus his energies. This is an example of

Message Overload

While listening to her friend Bill, Judy occasionally says, "tell me more" or that's interesting; go on." These are examples of what type of communication to demonstrate interest and attentiveness?

Minimal encouragers

Randy says " I am really bummed out about not getting any job offers." His roommate Lance Responds, " Sounds as if you're feeling pretty low about the response so far." Lance's communication is an example of

Paraphrasing

As soon as the news program beings an interview with the President of the United States, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I dont want to hear it again." Dolores's ability to listen is being hindered by

Prejudgement

David had his laptop open, checking out his favorite websites. His mother calls, and during the conversation, he answers by saying, "umm hmm," "yeah", "sure", "umm hmm" all because he is really focused on the websites. David is engaged in

Pseudolistening

While visiting her parents on a break from school, Deena doesn't pay attention too much of what they say. She lets much of their communication just come in one ear and out the other without her ever listening. However, when her mother emotions going shopping to get some new clothes and good novels for Deena to take back to school, Deena listens attentively. This is an example of

Selective Listening