Chapter 5 Global Business

Some ethics experts have proposed practical guides or ethical ______ to make ethical decisions in a systematic way.

algorithms

In a business setting, noblesse oblige refers to _____ behavior considered to be the responsibility of successful enterprises.

benevolent

Many companies develop a formal statement of primary values and ethical standards for employees and managers to follow. This is called a

code of ethics

International business frequently have to address ethical issues that develop because

countries have different business laws, practices and regulations.

Which congressional act outlaws the payment of bribes to foreign government officials to gain businesses?

Foreign Corrupt Practices Act

An organization's code of ethics may be partially based on documents such as the United Nations Universal Declaration of _______ _________.

Human rights

What helps managers walk away from a decision that is profitable, but not ethical?

Moral courage

Which two theories provide the moral compass that is important when thinking through the ethical implications of decisions in a systematic way?

Rights Theory and Rawl's theory of justice

The Foreign Corrupt Practices Act was amended to include _____ because some U.S. businesses complained the act would put U.S. firms at a competitive disadvantage.

facilitating payments

Moral ______ allows a business to think about how a decision might impact the stakeholder.

imagination

Fraud triangle

opportunity, pressure, rationalization

Cultural Relativism

rational standards/ rational process to avoid conflict

The idea that business people should favor decisions that have both good economic and social consequences is called corporate

social responsibility

The managers of Simple Sound Manufacturing are struggling to meet their quota that was recently increased by upper management. They decide to eliminate two quality control steps in the manufacturing process. This is unethical behavior that was a result of

unrealistic performance goals

In the 1980s, Western businesses questioned the ethics of operating in South Africa because the apartheid system in place there

violated basic human rights

The first thing Brett's manager told him when he started working was that the company always considered the social consequences of any business decision. This is a reflection of _____.

CSR

The Hewlett-Packard example discussed in this chapter suggests that one cause of unethical behavior in a company can stem from _____.

Leadership

True or false: Business people may behave unethically simply because they forget to ask whether the decision or action they are making is ethical.

True