Chapter 6

A __ __ is an outline of the fundamental purpose and basic philosophy of an organization.

mission statement

Rank 5 activities of control process.

look at phone

the following tasks are associated with the organizing function of management

look at phone

__ managers are responsible for planning, pricing, and promoting products and making them available to customers through distribution.

marketing

__ leadership is ta leadership style that involves managerial decisions without consulting others.

Autocratic

__ leadership is a leadership style that consists of managers and employees working together to make decisions

Democratic

Match: -profit -Competitive advantage efficiency

-$ and assets left over after paying off business expenses -% sales or market share increase -Marketing the best use of organization's resources

The following are strategic level plans:

-Expanding into an international market -Acquiring another company to expand operations

The following includes staffing function of management

-What benefits to provide -Hiring and recruiting -Motivation and training

Match: Effective Efficient

-having intended results -accomplishing objectives with a minimum of resources

The following are important considerations when determining the best leadership style

-how highly trained are the employees? -How quickly must the decision be made? -Have the employees been involved in decision making in the past?

To harmonize the use of resources so that the business can develop, produce, and sell products, managers engage in a series of activities that include the following:

-planning -controlling -organizing -directing -staffing

Steve is skilled at all of the following. Which are considered part of his human relations skill set

-understand others' needs -Relate to others -Communicate well with others

__ managers handle the staffing function and deal with employees in a formalized manner.

Human resources manager

__ is a process designed to achieve an organization by using its resources effectively and efficiently in a changing environment.

Management

Process of determining the organization's objectives and deciding how to accomplish them; the first function of management is known as:

Planning

Type of plan to typical time frame the plans covers

Strategic-two to ten years Operational-one month or less Tactical- One year or less

If American surf board manufacturer has the strategic plan to expand sales into Australia, then the short range plan to host surfing competition events in Australia is a __ __

Tactical plans

_- managers coordinate the activities of specialized managers and frequently fall into the level of top management.

administrative

Managers utilize many tools to help organize their work, including a(n) __, which contains both specific band vague items, covering short-term goals and long- term objectives.

agenda

The process of evaluating and correcting activities to keep the organization on course is known as __.

controlling

__ is the part of management that involves motivating and leading employees to achieve organizational objectives.

directing

__ is the elimination of significant number of employees from an organization.

downsizing

__ managers focus on obtaining the money needed for the successful operation of the organization

financial

Managers who are directly responsible for supervising workers and evaluating their daily performance are called __

first line managers

__ leadership is a leadership style that involves managers setting objectives and employees being relatively free to do whatever it takes to accomplish those objectives.

free-rein

To be successful, company __ should be specific; containing an attribute sought, a target, and a time frame.

goals

Carlos relates well with others, has good communication skills, and is empathetic to the needs of others. Carlos has __ __ skills

human relations

Effective __ of a decision to abandon a product, close a plant, purchase a new business, or something similar requires planning.

implementation

Joseph makes a point of spending time each week building relationships and sharing information with his colleagues. Joseph is involved with __.

networking

__, the ends or results desired by an organization, derive from the organization's mission and they may be elaborate or simple.

objectives

Jack works in production for his company. Each week his work group is assigned a production quota to ensure enough product is available to meet the goals of the company. A production quota is an example of a(n) __ plan

operational

The structuring of resources and activities objectives in an efficient and effective manner is known as __. For ex. managers reviewing plans and determning what activities are necessary to implement them; then, they divide the work into small units and assign it to specific individuals, groups, or departments.

organizing

which type of manager is responsible for planning and designing manufacturing facilities, purchasing raw materials and supplies, managing inventory, scheduling processes to meet demand, and ensuring that products meet quality standards?

production and operations manager

A __ planning process determines the major goals of the organization and the policies and strategies for obtaining and using resources to achieve these goals.

strategic

Knowing how to use, and train others to use, a specific computer program is an example of __ expertise.

technical

Positions such as Chief Executive Officer, President, Vice President, and Chief Financial Officer are examples of __ positions

upper managers