chapter 6 business principals exam 2

the three participative leadership styles are consultative, democratic, and socialistic

false

a manager who delivers financial reports to local bankers and analysts and disseminates stories to the newspaper is performing an ________ role

informational

__________ is the process of guiding the development, maintenance, and allocation of resources needed to attain organizational goals

management

__________ managers are the managers concerned with implementing the plans and policies of top managers and supervising lower- level managers

middle

a _____ is a formal document that the states an organizations purpose and reason existing and describes its basic philosophy.

mission statement

the world largest bank, deutsche bank, set as its objective to male its brand name as recognizable in the united states as fedex and visa are over the next ten years. the implementation of this long-range plan woul require _______ planning

tactical

leadership is the process of guiding and motivating others toward the achievement of organizational goals

true

management is the process of guiding the development, maintenance, and allocation of objectives

true

managers must act in interpersonal, informational, and decisional roles

true

planning the process of deciding what needs to be done to achieve organizational objectives; identifying when and how it will be done, and determining by whom it should be done

true

list four basic types of planning

1. strategic 2. tactic 3. operational 4. contingency

Most firms have three distinguishable levels of management. They are:

1. supervisory management 2. middle management 3. top management

a good manager is never faced with unforeseen problems

false

management needs to be prepared to deal with problems and seize opportunities as they arise. a company often identifies alternative courses of action to be taken ..... these are called _____ plans.

contigency

Two co-workers at Nortel came up with an idea for renting software over the Internet. Nortel's top management liked the idea and set up a special division called Channelware devoted to taking the idea and making a new product. The establishment of a new company and assigning the employees in the division the task of making an idea a reality requires which management function?

organizing

__________ provides the structure of people, positions, departments, and activities within which company objectives can be accomplished

organizing

the Austrian- company wienerberger is the world largest brickmaker, it had to use the management function of ________ when it integrated the employees and manufacturing facilities.......

organizing

the worlds largest bank. deutsche bank set as its objective to make its name more recognizable in the U.S. The success of its decision to sponsor PGA......

planning

Manila Water, the provider of the water and sewerage services in the capital of the Philippines has purchased the government owned water and sewerage system for the entire country. It promises to make the nation's water and sewerage.......

strategic

Pele Arnaz is a plant foreman for a generator manufacturer. He spends his day carrying out operational plans for the ongoing daily activities of the plant. Arnaz is a _____ manager.

supervisory