Chapter 6 Diversity (Table 6-2) MATCHING
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Communication of cultural understanding and respect is critical to build a relationship with a patient.
Be able to communicate an understanding of a patient's culture as a means of strengthening the patient relationship.
The meaning of various nonverbal and verbal communications can be different in different cultures.
Be able to interpret patient verbal and nonverbal behaviors in a culturally relevant manner.
Culture forms an important part of a patient's identity.
Have a basic understanding of the patient's language.
CONCEPTS
SKILLS