chapter 6- Ivey

If you use an encourager correctly, you may anticipate that the client will a. elaborate on the topic that has been encouraged. b. accurately paraphrase what you have said back to you. c. indicate that he or she appreciates what you are doing. d. stop talking about the topic and move on to something more important.

a. elaborate on the topic that has been encouraged.

Positive facial expressions, minimum verbal utterances, and head nods are effective demonstrations of a. encouraging. b. paraphrasing. c. summarizing. d. empathizing.

a. encouraging.

What paraphrase does the counselor use for this statement by Damaris?"Well, in school, in my class, there's these group of girls that keep making fun of my shoes just 'cause I don't have Nikes." a.They keep making fun of your shoes? b.The girls are making fun of you? c.You're having a hard time at school? d.You wish you had Nikes?

a.They keep making fun of your shoes?

How does the counselor respond to this statement by Damaris? "They're not Nikes, like everyone has 'em? a.by stating that Damaris' shoes are nice b.by stating that Nikes are expensive c.by asking Damaris if her parents can afford Nikes d.by asking Damaris if she wants the girls to be her friends

a.by stating that Damaris' shoes are nice

Classify the following response:Client: There's this group of girls that make fun of me and call me names, and I feel sad. They keep making fun of my shoes, just 'cause I don't have name-brand shoes. I try to ignore them, but still the feeling inside me just hurts. Counselor response: Demaris, it sounds like it hurts when they make fun of your shoes. a. Encouraging b. Paraphrasing c. Summarizing d. Restating

b. Paraphrasing

Classify the following response:Client: There's this group of girls that make fun of me and call me names, and I feel sad. They keep making fun of my shoes, just 'cause I don't have name-brand shoes. I try to ignore them, but still the feeling inside me just hurts. Counselor response: You are having trouble at school. Some girls call you names, make fun of your shoes, and it feels hurtful inside. a. Encouraging b. Paraphrasing c. Summarizing d. Restating

c. Summarizing

When the counselor repeats short statements, two or more words, exactly as used by the client, this is known as a a. paraphrase. b. summary. c. restatement. d. reflection.

c. restatement.

When the interviewer opens a session, "Let's see, last time we discussed . . .," he or she is most likely a. encouraging. b. paraphrasing. c. summarizing. d. restating.

c. summarizing.

What tone of voice does the counselor use when paraphrasing this statement by Damaris? "Well, in school, in my class, there's these group of girls that keep making fun of my shoes just 'cause I don't have Nikes." a.angry b.reassuring c.questioning d.indignant

c.questioning

Which of the following statements is TRUE of active listening? a. Active listening demands that the interviewer fully participate in the interview by encouraging, paraphrasing, or summarizing. b. Active listening enables the interviewer to see the client's worldview more completely. c. Active listening enables the interviewer to hear small changes in client thoughts, feelings, and behaviors and to help the client enrich his or her story. d. All of these statements are true of active listening.

d. All of these statements are true of active listening.

Encouraging, paraphrasing, and summarizing a. clarify for the client what he or she has said. b. help clients to talk in more detail about issues of concern. c. help the interviewer verify what he or she has heard the client say. d. include all of these choices.

d. include all of these choices.

According to your text, paraphrasing serves the purpose of helping clients _____. a.gain insight b.identify patterns c.state goals d.feel heard

d.feel heard