Chapter 7: Trust, Justice and Ethics

An act is morally right if it results in the greatest amount of good for the greatest number of people according to the principle of _____. A. utilitarianism B. egoism C. virtue D. ethics of rights E. ethics of duties

A. Utilitarianism

_____ reflects the degree to which the behaviors of an authority are in accordance with generally accepted moral norms A. Ethics B. Justice C. Competence D. Fairness E. Morality

A. Ethics

As trust increases between employees and their authorities, _____ relationships develop that are based on vaguely defined obligations that are open-ended and long term in their repayment schedule. A. cognition-based trust B. social exchange C. disposition-based trust D. economic exchange E. equity exchange

B. Social Exchange

_____ is a perspective that acknowledges that the responsibility of a business encompasses the economic, legal, ethical, and citizenship expectations of society A. Corporate egoism B. Corporate citizenship behavior C. Corporate social responsibility D. Economic value theory E. Social exchange theory

C. Corporate Social Responsibility

The managers at Pulse, an HR firm, have noticed that the employees are not team players; they are focused on achieving individual goals and the management seeks to change this attitude of its employees. The company wants to create a reward system in which all group members would receive exactly the same grade regardless of their individual productivity levels to promote their ability to work effectively in groups. Which of the following allocation norms would you recommend for this purpose? A. Standard norm B. Consensus norm C. Equity norm D. Equality norm E. Propensity norm

D. Equality Norm

Bryan McPhelps, a first-line supervisor at Little Toys, regularly uses abusive and derogatory words when dealing with his subordinates. Many employees have also heard Bryan refer to specific employees with inappropriate labels ridiculing their ethnicity, names, or weaknesses. From the scenario, it can be concluded that workers at Little Toys lack _____. A. distribute justice B. informational justice C. procedural justice D. interpersonal justice E. restorative justice

D. Interpersonal Justice

Danny Locker recently put down his papers after his managers failed to give him a pay rise that he felt would rightly compensate for his increasing work load. Danny, who had faced this kind of pay discrimination in the company earlier, finally decided to quit and has begun looking for another job. Danny's resentment related to his pay reflects the specific lack of _____ in the company that he worked for. A. informative justice B. distributive justice C. retributive justice D. procedural justice E. interpersonal justice

E. Interpersonal Justice

__ is defined as the authority's act of recognizing that a moral issue exists in a situation or that an ethical standard or principle is relevant to the circumstance. A. Ethical behavior B. Moral judgement C. Moral intent D. Trust propensity E. Moral awareness

E. Moral Awareness

Ron recently moved into a flat in the Oak Wood apartments. As Ron is at work all day, he has requested his neighbor to collect his mail. He receives confidential letters and documents regarding work and his finances. When the mail is given to him, Ron believes that he is the first one to open them. Ron has a high degree of _____. A. power-based trust B. informational-based justice C. moral justice D. trust awareness E. trust propensity

E. Trust Propensity

Paul McEnroe became a household name after he reported the rampant use of sweatshop labor by a famous clothes and accessories company that he worked for. Following his allegations, the company had to pay several million dollars as penalty along with funding rehabilitation programs for the same group of laborers it was exploiting a few months back. This scenario reflects McEnroe's act of _____. A. moral awareness B. abusive supervision C. bias suppression D. trust propensity E. whistle-blowing

E. Whistle-blowing