Chapter 9: Diverse Teams
What is diversity? - social categorizations -perspective and style -power
-dividing people into social categories that people view as relevant -different perspectives that team members bring to the group -dynamics and barriers that result form the power structure
Advantages of diverse teams
1. effectiveness on tasks 2.effectiveness on creative and judgemental decision making 3. diverse external networks 4. enhanced learning 5. continuous improvement
structural barriers
artificial barriers to advancement that affect some groups in the organization more than others
The diversity dilemma
greater risk of dysfunctional dynamics including cultural ignorance and bias, marginalization, inability of team members to identify with the team
disadvantages of diverse teams
more stress reduced group cohesion more difficulty coordinating misperceptions about teams performance
similarity attraction
people tend to like people who are more similar to them