chapters 1,4&6

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(chapt.6) Jessica notices that her partner, Jamie, is uncharacteristically quiet during dinner. Despite their long history as a couple, she does not know how to interpret this silence due to which characteristic of nonverbal communication.

Ambiguity

(chapt.1) The brief message "im furious" is more likely to have been communicated on which of the following channels?

As a tweet from a mobile device

(chapt.6) Which is a nonverbal signal that indicates a speaker has finished talking and is ready to yield to a listener?

Changes in vocal intonation

(chapt.6) Nodding the head up and down, an accepted way to indicate agreement in most cultures, is known as an __________

Emblem

(chapt.4) Laura sees her boss, Jimmy, as a meddling micro-manager. Jimmy views himself as an engaged and supportive boss. Their clashing ________________ often causes problems in their communication.

Narratives

(chapt.4) You had insomnia the night before an important presentation. The next morning you look around the room at coworkers you normally consider supportive, you begin to believe that they do not appreciate all the hard work you have evidently done on this project. This is an example of which influence on perception?

Physiological

(chpt.6) __________ is the study of how communication is affected by the use, organization and perception of space and distance.

Proxemics

(chapt.4) Snap judgements are often based on ______________.

Stereotypes

(chpt. 1) Communication is a process in which messages are generated to create meanings.

True

(chapt.4) Which component is missing from the following example of perception checking? "When you abruptly hung up on me, I was furious. What were you feeling?"

Two possible interpretations of the behavior

(chapt.1) The effect of an emailed love letter differs from that of a hand-written one because their _________ differ.

channels

(Chapt. 1) Hyper personal communication characterizes communication that crosses mass and interpersonal contexts.

false

(chapt. 1) Tweets sent from desktop computers are more egocentric than tweets sent from mobile phones

false

(chapt.6) Nonverbal communication is best defined as "messages expressed by linguistic means"

false

(chapt.6) A liars true feelings are sometimes displayed in brief, unconscious displays called _________.

microexpressions

(chapt.1) Your grandmother seemed happy when you gave her a smartphone for her b-day. Yet she still doesn't respond to your texts/emails, only your voicemail. Your grandmother is uncomfortable with __________

multi-modality

(chapt.4) Fabian loved the new Katy Perry album when he first heard it at home alone, but when his best friend, Leo, trashed it, Fabian began to wonder if his first assessment had been too positive. This shift in attitude is due to _______________.

negotiation

(chapt.4) The _____________ is our tendency to pay more attention to, and to better recall, things that happen first in a sequence.

primary effect

(chapt.4) A form of organization used to identify caused and effects in a series of interactions is called __________.

puncuation

(chapt.6) Jane, a public relations executive, like to meet clients in her office, where her diplomas and awards are prominently displayed. This encourages a good impression based on ____________.

setting

(chapt. 1) ___________ describes all the communication channels that allow community based input, interaction, content-sharing, and collaboration.

social media

(Chapt. 1) According to the transactional model of communication, a person involved in a face-to-face situation is sending a message and receiving simultaneously

true

(chapt. 4) a friend is talking to you, but another friend is standing nearby yelling on the phone. you pay attention to the friend on the phone due to selection

true

(chapt.1) Research has found that the more presence of mobile devices can have a negative effect on closeness, connection, and conversation quality during face-to-face discussions of personal topics.

true

(chapt.1) one of the features that distinguishes interpersonal communication from impersonal exchanges is interdependence

true

(chapt.4) A person you have a crush on calls you "sweetheart" and you believe that they must have a crush on you too. This belief is an example of a second-order reality.

true

(chapt.4) The best way to gain empathy for people whose point of view differs from yours is by interacting with them.

true

(chapt.6) Besides protecting us from the elements, clothing is a means of nonverbal communication

true

(chapt.6) Nonverbal displays of affection are strongly connected to satisfaction and commitment in romantic relationships.

true

(chapt.6) Para-language is a term which describes the way a message is spoken

true

(chapt.6) Perception checking is recommended with nonverbal behavior because it can be so ambiguous.

true


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