CHP 01: An Overview of Ethics Quiz

Which of the following statements best describes a reason why organizations pursue corporate social responsibility(CSR) goals and promote a work environment in which employees are encouraged to act ethically when making business decisions?

To gain the goodwill of the community

Consistency means that shareholders, customers, suppliers, and the community know what they can expect of an organization-that it will behave in the future as much as it has in the past.

True

Employees may suppress their tendency to act in a manner that seems ethical to them and instead act in a manner that will protect them against anticipated punishment.

True

Ethics has risen to the top of the business agenda because risks associated with inappropriate behavior have increased, both in their likelihood and in their potential negative impact.

True

Fairness and generosity are examples of virtues

True

Ideally, the corporate ethics officer should be a well respected, senior-level manager who reports directly to the CEO

True

In a nonprofit organization, the board of directors reports to the local community that it serves.

True

In the business world, important decision are often left to the technical experts; general business managers must assume greater responsibility for these decisions.

True

Increasingly, managers are including ethical conduct as part of an employee's performance appraisal.

True

Most people have developed a decision-making process they use almost automatically, without thinking about the steps they go through.

True

The term ethics describes standards or codes of behavior expected of an individual by a group to which the individual belongs.

True

The term morals refers to the personal principles upon which an individual bases his or her decisions about what it right and what is wrong.

True

setting corporate social responsibility (CSR) goals encourages an organization to achieve higher moral and ethical standards.

True

Laws can proclaim an act as legal, although many people may consider the act immoral.

True.

In an environment where employees are encouraged to do "Whatever it takes" to get the job done, employees may feel pressure to act in which of the following ways?

Unethically

Which term is used to describe a habit of unacceptable behavior?

Vice

Which of the following terms best describes a habit that inclines people to do what is acceptable?

Virtue

The piracy rate is nearly 80 percent across which continent?

Africa

The goodwill that is created by which of the following can make it easier for corporations to conduct their business?

CSR activities.

IN the case of the United States v. New York Central & Hudson River Railroad Co., the U.S. Supreme Court established that:

an employer can be held responsible for the acts of its employees even if their employees act in a manner contrary to their employee's direction.

In a for-profit organization the primary objective of which of the following is to oversee the organization's business activities and the management for the benefit of shareholders, employees, customers, suppliers, and the community?

board of directors

In which step of the decision-making process should the decision makers consider laws, guidelines, policies, and principles that might apply to the decision?

choose alternative

A statement that highlights an organization's key ethical issues and identifies the overarching values and principles that are important to the organization and its decision making is known as which of the following?

code of ethics

Which of the following helps ensure that employees abide by the law, follow necessary regulations, and behave in an ethical manner?

code of ethics

Which of the following positions provides an organization with vision and leadership in the area of business conduct?

corporate ethics officer

Which of the following identifies the concept that an organization should act ethically by taking accountability for the impact of its actions on the environment, the community, and the welfare of its employees?

Corporate social responsibility

Based on a 2013 National Business Ethics Survey, the percentage of employees who said they reported misconduct in the workplace when they saw its characterized by which of the following statements?

Decreased from 2011 to 2013

Which of the following steps in the decision-making process gathers and analyzes facts and also identifies stakeholders affected by the decision?

Develop problem statement

Which of the following is most critical step in the decision making process?

Development of a problem statement

A code of ethics cannot gain company-wide acceptance unless it is fully endorsed by the organization's leadership and developed with which of the following?

Employee participation

A set of beliefs about right and wrong behavior within a society is known as which of the following?

Ethics

Standards or codes of behavior expected of an individual by a group (nation, organization, profession) to which an individual belongs is known as which of the following?

Ethics

A mission statement is a clear, concise description of the issue that needs to be addressed.

False

A organizations mission statement highlights its ethical issues and identifies the overarching values and principles that are important to the organization and its decision making

False

Because an activity is defined as legal, the activity is also considered ethical.

False

If the desired results are not achieved upon implementation of a solution, one should return to the "identify alternatives" step of the decision making process and rework the decision.

False

Individual views on what is moral are so strongly held that there is nearly universal agreement in spite of differences in age, cultural group, ethnic background, religion, life experience, education, and gender.

False

Lawrence Kohlberg found that the most crucial factor that stimulates a person's moral development is monetary reward for good behavior.

False

Legal Acts conform to what an individual believes to be the right thing to do

False

Multinational and global organizations must not present a consistent face to their shareholders, customers, and suppliers but instead must operate with a different value system in each country they do business in .

False

Stakeholders who stand to lose or gain from a situation should be kept out of decision making process as they will simply introduce their personal biases.

False

The board of directors of an organization is normally responsible for day-to-day management and operations of the organization.

False

The countries with the highest software piracy rate in the world include Luxembourg, Japan, and New Zealand.

False

The greater reliance of information systems in all aspects of life has decreased the risk that information technology will be used unethically

False

To extend to all people the same respect and consideration that you expect from them in considered which of the following character traits?

Integrity

During which step of the decision-making process should one be extremely careful not to make assumptions about the situation?

develop problem solving

Companies that develop and maintain strong employee relations:

enjoy lower turnover rates.

A discrepancy between employee's own values and an organization's actions:

fosters poor performance.

A well-implemented ethics and compliance program and a strong ethical culture can lead to:

less pressure on employees to misbehave.

One's personal beliefs about right and wrong are known as which of the following?

morals

A clear, concise statement of an issue that needs to be addressed is known as which of the following?

problem statement

A rapid increase in the appointment of corporate ethics officers typically follows:

the revelation of a major business scandal.

In the decision making process of implementing the decision what plan must be defined to explain to people how they will move from the old way of doing things to the new way?

transition

Which of the following describes when an organization reviews how well it is meeting its ethical and social responsibility goals, and communicates its new goals for the upcoming year?

Social audit

Someone whos stands to gain or lose, depending on how a situation is resolved is known as which of the following?

Stakeholder