Chpt 7.1-7.3 Quizzes

Jasmine said "uh-huh" each time Bretta made a point to indicate she was listening. This utterance is an example of a _____ cue.

backchanneling

When Sara met Liesl at the coffee shop, she told her all about her recent vacation to Bermuda. Which stage of conversation does this represent?

business

After Dionne explained the plan for the anniversary party, Tyrone told her, "I will talk to the caterer about the food." Tyrone's response exemplifies which stage of the conversation process?

feedback

When Gina saw Kamile on the sidewalk, she reminded him they needed to talk about which restaurant to book for the surprise party. Which step in the conversation process are Kamille and Gina in?

feedforward

When having a conversation, a person needs to be aware of the topic being discussed, the context in which it takes place, the cultural ramifications that might affect the discussion, and much more. This reflects the principle of _____.

flexibility

When two people make social evaluations about another person who is not present during the conversation, it is an example of _____.

gossip

Communication that takes place between a server and a customer at a restaurant is an example of ____ communication.

interpersonal

Gwendolyn met her mother at the car when she got home and said "I will unload the groceries; I know you are tired after working all day." Which rule of politeness is she using?

maxim of generosity

When Gabe called his mother from his dorm room and said "I have a terrible sore throat, what do you think is wrong with me?" His mother responded, "I wish I knew. You need to go to the health center and get that checked." His mother's response is an example of _____.

met-advice

When her mother asked Tiffany why she pushed her sister, Tiffany said, "I pushed her but she pushed me first, so she deserved it." Which category of excuses is Tiffany giving for her behavior?

minimize

A(n) _____ is when one person speaks and another person listens without any real interaction between the two.

monologue

The "small talk" people use when they see a friend, such as "How are you?" is an example of _____ communication because it establishes a connection between the two people.

phatic

In the United States, what is considered the most essential gesture to accompany an introduction?

shaking hands

As he sat down in his seat on the plane, Marcus said "How are you today?" to the woman next to him. This conversation is an example of _____.

small talk

Joshua wasn't quite finished with what he had to say so he avoided eye contact with Jasmine in order to keep her from interrupting him. Joshua used a _____ cue to keep his role as speaker.

turn-maintaining