chpter 10

role ambiguity

A person is unclear about his or her role. (Role)

the tree critical functions for team leadership

Dream, design developement

forming

The first stage in group development, characterized by much uncertainty. (The Five-Stage Model)

storming

The second stage in group development, characterized by intragroup conflict. (The Five-Stage Model)

norming

The third stage in group development, characterized by close relationship and cohesiveness. (The Five-Stage Model)

intrasender role conflict

When the same person sends mixed signals

groupthink

decision making by a group (especially in a manner that discourages creativity or individual responsibility)

additive task

group product is the sum of all members contributions

performimg

last stage where group members played functional, independent, roles that were focused on the performance of the groups tasks

ollieism

occurs when illegal actions are taken by overly zealous and loyal subordinates who believe that what they are doing will please their leaders

interrole conflict

occurs when someone is unable to perform all his roles as well as he would like

intersender role conflict

occurs when someone receives inconsistent signals from several others about expected behavior

virtual groups

ones whose members meet at least part of the time electronically and with computer support

social facilitation

stronger responses on simple or well-learned tasks in the presence of others

group cohesion

the degree to which groups stick together and members feel committed to one another and attracted to the group

Group roles

the shared expectations group members have regarding each individual's communication behavior in the group

social loafing

the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable