Chuy's Burritos, Tacos, Soup, and Salads Quiz
Describe the process of bussing a table:
-Remove everything from the table. -Take bar glasses to bar and empty trash into trash can, then set in designated glass area. -Crush all used silverware bags at the table to check for utensils and put in a cup. -Wipe down table top and sides, then dry it. -Wipe down ledge or wall around tables. -Wipe down chairs or booths. -Clean floor under and around table. -Make sure table does not wobble. -Take everything to the dishwasher. -Stack like plates together. -Toss silver into presoak tub. -Empty trash into trash can. -Scrape all plates into trash can with a spatula. -Empty all chip baskets into trash.
What dressings do we offer?
1. CILANTRO VINAIGRETTE: Dijon mustard, oil, red wine vinegar, carrots, cilantro, thyme, sugar and lime juice. 2. CREAMY JALAPENO: Buttermilk ranch, tomatillo sauce, cilantro and jalapenos. 3. HONEY MUSTARD: Dijon mustard, mayonnaise, buttermilk, honey, rice wine vinegar, Worcestershire, horseradish and ranch spices.
Ground Sirloin Burrito:
10" flour tortillas stuffed with Ground sirloin, beans and cheese (all burritos with choice of sauce & cheese)
Describe Bean & Cheese Burrito:
10" flour tortillas stuffed with beans and cheese covered with choice of sauce and cheese.
Name a few things you should avoid doing when accommodating a disabled customer:
> Deny access to disabled persons or their service dogs > Question the customers' disability. Request proof of a disability or service animal. Restrict access to the restaurant.
How should you treat your disabled customers?
Be patient and get to know yourcustomers needs. Treat the customer the way any other customer would be treated. However, the customer may request special assistance. In this case, do what you can to assist the customer. Braille menus are available.
Tortilla Soup:
Chuy's famous recine Homemade chicken broth with freshly roasted, hand-pulled chicken, avocado, roasted corn, green chiles, tomatoes and cilantro, topped with cheese and tortilla strips. Can be served as a cup or bowl.
Describe a few ways you can enhance the experience for your customers:
Drinks: Offer specific choices. Read the table to determine what offers to make. Apps: Offer specific choices. Make appealing descriptions. Entrees: Ask questions to find out what the customer is in the mood for. Offer a variety of options - grilled, fried, veggie, etc. Describe our famous items to the customer. Describe customer favorites and popular items. Always have recommendations ready.
Tacos al Carbon:
Fajita beef or chicken and fajita veggies (bell peppers, Anaheim peppers, green chiles, cilantro and grilled onions. garnished with lettuce, mixed cheese, tomatoes and guacamole.
Fajita Chicken Burrito:
Fajita chicken beans and cheese
Generally, describe our food standards and our food serving standards:
Food Standards: -All food is arranged according to presentation specs before it leaves the window. -Wipe all plate and bowl rims clean before taking them from the window. -Keep hot items hot and cold items cold. -Make sure plates match the modifier: cut sour cream, no onions, etc. -Get everything to the table ASAP - hot food is our #1 priority. Food Serving Standards: -Make sure the plate is perfect before serving it. -Check for cracks and chips. -Make sure hot pads do not get into the food. -Check the plate once more before you set it down. -Warn customers of any hot plates. -Always put children's meals on cool plates. -Hold utensils by the handle only. -Always put garnish away from the customer.
CRISPY TACOS:
Fried corn tortillas filled with line beef, lettuce, tomatoes and mixed cheese. Served 3 to an order with rice and beans.
Roasted Chicken Burrito:
Roasted chicken, beans and cheese
MEXI-COBB SALAD:
Rows of diced fajita chicken, diced tomatoes, green chiles, diced avocados, blended cheese and jack cheese laid over a bed of salad mix. Salad dressing is served on the side and taken out ahead of the meal.
TACO SALAD:
Salad mix (red leaf, Boston, green leaf), carrots, red cabbage, diced tomatoes, jack cheese, tortilla strips and a scoop of guacamole. Can be served with either a choice of 4 oz. of fajita beef or chicken, combination, line beef or 2 more scoops of guacamole. Salad dressing is served on the side and taken out ahead of the meal.
Name a few tips that can make working your section easier:
Show up to your shift prepared and ready to work. Stay positive during the rush. Stay calm, breathe deeply. Walk to the wait station to collect thoughts about your tables. Prioritize and consolidate treat your section like one big table. Use your support staff- ask for help before you go down in flames.
What do you need to do to be great at answering the phone? What questions should you prepared to answer?
Smile when you answer the phone Identify the restaurant location and yourself Be able to give directions to the restaurant from other parts of town. Operating hours, upcoming events, type of food, price range, and atmosphere. If you put someone on hold, check back within thirty seconds. Take great messages. If someone is not there, offer to take a message for them. Get the caller's name, the time they called and a brief message.
What is communication and why is it important?
The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else. Its important because it helps things run smoothly.
SOFT TACOS:
Two flour tortillas filled with one of the following ingredients and served with rice and beans. *Fajita chicken *Fajita beef *Line beef All garnished with lettuce, mixed cheese, tomatoes and guacamole. *Guacamole: Soft tacos with guacamole and salad mix. Garnished with lettuce, jack cheese and tomatoes.
Fajita Beef Burrito:
fajita beef, beans and cheese
Steak Burrito:
steak beans and cheese
What is Rule #2 and how does it relate to our general physical standards?
Keep the restaurant impressively clean and organized. General physical standards are also about keeping your section and work station clean and organized.
