CICD 210-060 (2)
A network administrator finds directory number 77555 in the <none> partition. Whichnumbers can reach 77555 in this situation? A. Only numbers in the <none> partition can reach 77555. B. All numbers in every calling search space can reach 77555. C. Only internal directory numbers can reach 77555. D. Directory number 77555 cannot be reached by any number.
A
An administrator must keep CDR data for a longer period of time and wants to modify the configured value of the CDR/CMR Files Presentation Duration Days). Which menu optionsdoes the engineer navigate? A. Unified CM Administration > System > Enterprise Parameters B. Unified Serviceability > Tools > Serviceability Reports Archive C. Unified CM Administration > Call Routing > Route Plan Report D. Unified Serviceability > Tools > CDR Management
A
An administrator wants to see how long a specific IP phone extension is in use during agiven period of time. What CAR tool feature would the administrator use? A. System Reports > Traffic > Summary by Phone Number B. CDR > Search > By Call Precedence Level C. Device Reports > Route Patterns/Hunt Groups > Route and Line Group Utilization D. User Reports > Top N > By Duration
A
An engineer must ensure that user data is maintained in lightweight directory accessprotocol and copied to Cisco Unity Connection, but Cisco Unity Connection-specific data islocally maintained in the Cisco Unity Connection database. Which user creation optionaccomplishes this task? A. bulk administration B. import from CUCM via AXL C. import from LDAP D. manual creation
A
End user is on a cisco telepresence session with remote participant and can control thecamera at the remote endpoint. Which feature is underlying? A. FECC B. DTMF C. FEC D. PIP
A
How are calls routed in an MGCP call agent? A. by route patterns on Cisco Unified Communications Manager B. by dial peers on the gateway C. by static routes on the gateway D. by a translation pattern on Cisco Unified Communications Manage
A
The Voice engineer in your company need to change IP address destination on SIP-Trunkon near side? A. reset trunk on near side B. reset trunk on far side C. reset trunk on far and near side D. restart call manager service
A
The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The side-car button of the phone does not light up when the line is in use. Which phone configurationis missing? A. Subscriber calling search space B. Location C. BLF audible alert setting D. Phone button template
A
Users report volume issues with recordings in Cisco Unity Connection. Which feature canbe disabled to prohibit automatic volume adjustments to recordings? A. AGC B. Noise Reduction C. Audio Normalization D. VAD
A
What is the maximum amount of packet loss an engineer should allow for voice traffic onan IP network? A. 5 percent B. 2 percent C. 3 percent D. 1 percent
A
Which CLI command must be used to configure the network settings on a CiscoTelePresence 4500 MCU? A. Static<ip address><netmask><default gateway><DNS server address> B. Network ip<ip address><netmask><default gateway><DNS server address> C. Xconfig network address<ip address><netmask><default gateway> D. Xconfig network address<ip address><netmask><default gateway><DNS serveraddress>
A
Which component allows Cisco Jabber to communicate with clients who are outside thecorporate network? A. Cisco Extension Mobility B. Cisco TMS C. Cisco Mobility Remote Destination D. Cisco Unified RTMT E. Cisco Mobile and Remote Access
A
Which industry standard method does Cisco Unified Presence incorporate forcommunication between different IM clients? A. Jabber XCP B. Jabber XML C. Jabber TCP D. Jabber TLS
A
Which service allows the network to provide better or special services to a set of users andapplications at the expense of other users and applications? A. QoS B. dial plans C. route patterns D. dial peers
A
Which type of signaling does desktop control mode use to control a desk phone? A. CTIQBE B. SIP C. XMPP D. SCCP
A
While an external caller is trying to leave a voicemail on a company system, they are cut offafter 30 seconds. Which administrator action resolved this issue? A. Add the no mgcp timer receive-rtcp command. B. Add the mgcp timer receive-rtcp 60 seconds command. C. The default time is 30 seconds and it cannot be changed. D. Add the mgcp timer add 30 seconds receive-rtcp command
A
Which two choices best describe call signaling and media flows? (Choose two.) A. a process used to connect two parties calling B. audio or video or both transferred between two parties during conversation C. protocol for end-to-end users D. a flow of audio and instant messaging E. all call control signals being delivered through a channel F. data telephony, over a data network such as the Internet
A, B
Which two explanations of DTMF dialing are true? (Choose two.) A. DTMF dialing consists of simultaneous voice-band tones generated when a button is pressed on a telephone B. The use of DTMF enables support for advanced telephony services. C. DTMF dialing uses INVITE messages to signal when the first digit is pressed in a newcall. D. DTMF dialing consists of a simultaneous digital-band pulse generated when a button ispressed on a telephone
A, B
Which two options allow the maximum message length to be adjusted in Cisco Unity Connection? (Choose two.) A. Message Settings under individual users B. User Templates > VoiceMailUserTemplate > Message Settings C. Contacts > Message Settings D. Enterprise Parameters > Maximum Message length E. Service Parameters > Voicemail Settings
A, B
Which two options are available when adding a user to Call Unity Express? (Choose two.) A. GUI B. CLI C. BAT D. TAPS E. LDAP
A, B
An end user is unable to sign into Jabber. Assuming that network connectivity has beenverified, which three settings for the end user should be checked? (Choose three.) A. Jabber Advanced Settings B. Cisco Unified Communications Manager Service Profile C. Cisco Unified Communications Manager User Management D. Cisco Unified Presence Server Advanced Settings E. Cisco Unified Presence Server Application Listener F. Cisco Unified Presence Server System Topology G. Jabber Version
A, B, C
Which three models of configuration does Cisco Unified Communications Manager Expresssupport? (Choose three.) A. keyswitch B. PBX C. hybrid D. PSTN E. WAN F. voice gateway G. MOH
A, B, C
Which three rules are valid transfer rules in Cisco Unity Connection? (Choose Three) A. Standard B. alternate C. closed D. holiday E. nonstandard
A, B, C
Which four fields must an administrator complete to create a new user in Cisco UnityConnection? (Choose four.) A. Alias B. User type C. Extension D. Corporate email address E. First name F. Last name G. Employee ID H. Template
A, B, C, H
What are three ways for an administrator to create users in Cisco Unity Connection?(Choose three.) A. use the Bulk Administration Tool B. import from Cisco Unified Communications Manager Express C. import from a Microsoft Word document D. import from an Adobe PDF document E. use manual creation F. import from a Microsoft Outlook contacts list G. import from LDAP
A, B, G
Which four characteristics are associated with video? (Choose four) A. greedy B. TCP retransmits C. UDP priority D. delay sensitive E. drop sensitive F. benign G. bursty
A, C, D, G
A Cisco administrator is asked to set up two new end users in Cisco UnifiedCommunication Manager. Which two fields are required? (Choose two.) A. First Name B. User ID C. PIN D. Telephone Number E. Password F. Last Name
A, D
A user report hearing an Echo on Call what are two common causes of echo on a VoipNetworking (choose two) A. Network packet loss B. Ata C. Headset use D. Speakrphone Use E. RFI
A, D
Which two directory services are supported by Cisco Unified Communications Manager forLightweight Directory Access Protocol integration? (Choose two.) A. Windows Active Directory 2008 B. Novell eDirectory C. iPlanet Directory Server 4.0 D. Sun ONE Directory Server E. Open Lightweight Directory Access Protocol 2.1
A, D
In Cisco Unified Communications Manager Native Presence, what two things is a watchermonitoring in real time? (Choose two.) A. registration status of a specific IP phone B. registration status of the hunt group C. registration status of the MGCP gateway D. registration status of Cisco Extension Mobility of the IP phone E. status of a registered directory number
A, E
Which two options are configured on the phone configuration page within Cisco UnifiedCommunications Manager Administrator? (Choose two.) A. device pool B. auto answer C. partition D. voice-mail profile E. MAC address
A, E
Which two options are configured on the directory number configuration page within CiscoUnified Communications Manager Administrator? (Choose two.) A. partition B. MAC address C. auto answer D. softkey template E. common device configuration F. max call
A, F
A network administrator wants a new employee to download the RTMT tool. Which menuoption supports this function? A. Bulk Administration > Job Scheduler > Plugins B. Application > Plugins C. Call routing > Plugins D. Server > Region > Plugins
B
A networking administrator needs to add a new user in Cisco Unified CommunicationsManager. Where must the administrator navigate to accomplish this task? A. Device Association B. User Management C. Application D. Application User
B
A voice engineer wants to monitor system activities using the RTMT tool. Which step is next after navigating to Cisco Unified Reporting? A. system > scheduler > CDR B. system reports > unified CM data summary > generate report C. system > tools > reports D. tools > CDR analysis and reporting
B
How to initiate a cisco Telepresence 1310-65 camera calibration? A. Troubleshoot>Hardware setup>setup>show focus target B. Troubleshoot>Hardware setup>camera>show camera target C. Harware setup>start>camera>setup>show focus target D. Troubleshoot>Hardware setup>camera>setup>calibrate
B
Several users in the same Call Manager group reported that they receive a fast busy tonewhen they go off hook. They reported that the issue went away after a few minutes. Whereshould the voice systems administrator begin troubleshooting? A. SIP gateway B. Cisco Unified Communications Manager subscriber C. network cable D. 7945 IP phone
B
What is the admin profile used for supervisor to modify or configure the recorded messagesof customer employees? A. annunciator admin B. recordings admin C. remote admin
B
Which profile must be added to the end user profile when enabling an end user for CiscoUnified Presence? A. Device profile B. UC service profile C. Extension mobility profile D. SIP profile
B
Which protocol is used between two Cisco IP phones once Cisco Unified CommunicationsManager Express connects a call? A. H.323 B. RTP C. SCCP D. SIP
B
An engineer is adding MCU 4500 to Cisco Unified Communications Manager. Which two configuration areas within Cisco Unified Communications Manager allow the engineer toperform this task? (Choose two.) A. TFTP services B. SIP endpoint C. media bridge D. SCCp endpoint
B, C
Which three LDAP directories support Redundant sever integration with Cisco unityConnection 10X? (Choose three) A. Microsoft Active Directory 2007 B. Open LDAP software 2.4 C. Microsoft Active Directory 2012 D. Microsoft Active Directory 2003 E. Oracle Directory Server Enterprise Edition F. Mac OS X Directory Utility G. Sun iPlanet Directory Utility H. ApacheDs2.0
B, C, D
An engineer is configuring the Cisco Unified Communications Manager disaster recoverysystem. Which three statements about the disaster recovery system are true? (Choosethree.) A. It requires the use of schedules for backups B. Backup files are encrypted using the cluster security password C. If the backup device is listed in a backup schedule, it cannot be manually deleted D. If the backup does not complete within 40 hours, the backup times out E. Archiving backups to tape drives is supported F. SSL is used between the master and local agents
B, C, E
Which two standard supported for streaming live video on cisco telepresence contentserver (choose two)? A. H265 B. H263 C. H270 D. H261 E. H262
B, D
Which two actions take place for proper operation when using Advanced Networking onVCS (choose two)? A. automatic routing must be enabled B. manual route must be added using x command route add C. network interface must reside in the same subnet D. NAT reflection must be enabled on the firewall E. Network interface must reside in separate subnet
B, E
A Cisco IP phone is connected to a Cisco switch and is trying to obtain its networkconfiguration. What is the first protocol that is used? A. RTP B. DHCP C. CDP D. SIP
C
A user in Cisco Unified Communications Manager Administration has been added to theStandard CCM Admin Users group, which includes the Standard CCMADMINAdministration role, but the user cannot add new users. What is the cause of this issue? A. The add user capability has been disabled for the group B. The incorrect group and role were assigned. C. The add user capability has been disabled for the role. D. Only the CCMAdmin user can add users.E. Users can be added only via LDAP
C
A user presses the envelope button on a 7945 IP phone, but it only launches audiovoicemail. Where should the voice systems administrator troubleshoot? A. Visual voicemail IP phone service in Cisco Unity Connection B. Visual voicemail IP phone service in Cisco Unified Communications Manager C. SIP trunk between Cisco Unified Communications Manager and Unity Connection D. IP phone network connectivity
C
A user reports that during calls they hear excessive hissing when neither party is talking.Which option is one cause of this noise? A. QoS B. LoPS C. VAD D. EPL E. SRST
C
A voice admin is trying to help a user to remotely change the call forward busy settings fora directory number. Which option shows how to make this change remotely? A. Log in to https://<ipaddressofpublisher>/ucmuser > general settings. B. Log in to https://<ipaddressofpublisher>/ucmuser > phone > phone settings. C. Log in to https://<ipaddressofpublisher>/ucmuser > phone > call forwarding > advancedcalling rules. D. Log in to https://<ipaddressofpublisher>/ucmuser > voicemail.
C
A voicemail user reports that he cannot access Cisco Unity Connection from the IP phonemessage button. Which option must you perform to resolve the problem? A. In Cisco Unified Communications Manager, navigate to Advanced Features > Voicemailto confirm that the user has the correct voicemail profile B. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm thatthe device has the correct voicemail profile C. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm thatthe directory number has the correct voicemail profile D. In Cisco Unified Communications Manager, navigate to User Management > End Userto confirm that the user has the correct voicemail profile E. In Cisco Unity Connection, navigate to Users > Users to confirm that the user webpassword is correct.
C
How fast can Cisco Unified Communications Manager generate CDR and CMR files? A. One CDR file and one CMR file every second for up to 1 minute B. One CDR file and one CMR file every minute for up to 1 hour C. Ten CDR files and ten CMR files every hour for up to 1 day D. Ten CDR files and ten CMR files every day for up to 1 week
C
How to enable existing remote jabber to register to cucm without VPN? A. expressway with jabber guest B. vcs with jabber guest C. expressway with MRA D. vcs with MRA
C
Users are complaining about dropped calls, so a network engineer needs to troubleshootCisco Unified Communications Manager to view concurrent calls and dropped calls. Wheredoes the engineer generate such reports? A. Cisco Unified Serviceability B. Cisco Unified OS Administration C. Cisco Unified Communications Manager Administration D. Cisco Unified Real-Time Monitoring Tool
C
What allows a phone user to log a phone out of all line groups to which the phone directorynumbers belong? A. Cisco IPPA B. Cisco Finesse C. HLog softkey D. Cisco Agent Desktop
C
Which standard protocol is utilized for signaling between the Cisco UnifiedCommunications Manager Express router and the Cisco Unity Express module? A. SCCP B. HTEMS C. SIP D. XCP
C
Which statement describes the reason that some of the user accounts that are importedfrom Cisco Unified Communications Manager into Cisco Unity Connection using AXL donot appear in the list of users that is found via AXL? A. The LDAP manager account password is incorrect. B. The DirSync service is not activated. C. The missing user accounts are not configured with a primary extension in the CiscoUnified Communications database. D. The missing user accounts had the Do Not List In Directory setting checked.
C
An engineer receives an isolated report that the customer can make calls successfully froman IP phone to other IP phones, but receives an error recording when attempting to callsomeone over the PSTN. The user cannot recall the error recording to provide the specificerror message. Which two steps should the network engineer take to begintroubleshooting? (Choose two.) A. Enable debug isdn q931 on the gateway and have user make the same call from the IPphone to PSTN again. B. Check the region used by the IP phone in Cisco Unified Communications Manager. C. Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator. D. Check the calling search space used by the line on the IP phone in Cisco UnifiedCommunications Manager. E. Check the gateway to determine which codec is being used by the appropriate dial peer.
C, D
Which three characteristics are associated with voice? (Choose three.) A. greedy B. TCP retransmits C. UDP priority D. delay sensitive E. drop insensitive F. benign G. benign or greedy
C, D, F
IP WAN failure has occurred. Which two configurations must be made to allow calls to orfrom an IP phone at a branch location to complete to a destination outside of that branch?(Choose two.) A. Survivable Remote Site Telephony is configured on the branch router. B. LAN failover configuration is set to Survivable Remote Site Telephony. C. Call Forward UnRegistered option is configured on each branch phone profile. D. POTS WAN failover is set to Survivable Remote Site Telephony. E. An ISDN is configured as a primary survivable backup site
C, E
Call Detail Record (CDR) or Call Management Record (CMR)? 1. Called and calling numbers 2. Time/date stamp for connect and disconnect 3. Jitter 4. Latency
CDR- 1 & 2 CMR- 3 & 4
A manager is generating bill reports for a particular user. Which navigation sequence must be used for this task? A. Bills > Department B. User Reports > Bills > Department C. Bill > Individual D. User Reports > Bills > Individual
D
A user directory number is configured to forward all calls to a cell phone, but calls are notsuccessfully forwarding. Which Cisco Unified Communications Manager setting requires reconfiguration? A. DN External Mask B. DN Route Partition C. DN Calling Search Space D. CFA Calling Search Space
D
A voice engineer has installed an XML-based phone application from a third party andsubscribed a user's 7945 IP phone to the application. Which action does the user take tolaunch the new service on the IP phone? A. Select the Applications button on the 7945 IP phone. B. Select Settings > Applications. C. Select Settings > Network > Applications. D. Select the Services button on the 7945 IP phone
D
An IT administrator must allow a customer service department supervisor to change ormodify a recorded message on their phone system. Which role is needed to accomplish this? A. Greeting Administrator B. Recordings Administrator C. Remote Administrator D. Annunciator Administrator
D
An administrator is attempting to add a new IP phone to the network. The phone does notregister and continues to cycle through the registration process. The administrator checksand notices that the IP address assigned to the phone is not in the correct network. What isthe cause of this issue? A. The TFTP server is misconfigured. B. The DHCP server is giving out false IP addresses. C. The Cisco Unified Communications Manager is down. D. The switch port that the phone is connected to is configured with the wrong voice VLAN. E. The PSTN gateway is down
D
An administrator wants to import users using the Bulk Administration menu in Cisco UnifiedCommunications Manager Administration. Which file format is valid for this operation? A. .PDF B. .DOC C. .DOCX D. .CSV E. .XLS
D
An end user reports that they are unable to control their Cisco IP phone using Cisco UnifiedPersonal Communicator and cannot make any calls. Which situation can cause this issue? A. The Cisco Unified Personal Communicator is not registered in the Cisco UnifiedPresence server. B. The LDAP integration is incorrect. C. The Cisco Unified Personal Communicator is configured in desk-phone mode. D. The Allow Control of Device from CTI checkbox in the device configuration on CiscoUnified Communications Manager is disabled. E. The Allow Control of Device from CTI checkbox in the device configuration on the CiscoUnified Presence is disabled
D
Can an IP phone be configured so that calls to that IP phone can be rerouted if the IPphone become unregistered? A. Yes, configuring call forward All provides this coverage B. No, if a phone is unregistered, the re-order tone is played to the caller C. Yes, configuring Call Forward Busy Internal provides this coverage D. Yes, configuring Call Forward Unregistered provides this coverage E. No. the call is dropped at the gateway
D
In which location is Cisco Unified Presence enabled for a specific user in Cisco UnifiedCommunications Manager? A. User Administration B. Application C. Advanced Features D. Capabilities Assignment E. on the IP phone
D
When an engineer try to pull log from an cisco EX90 codec for call setup issue using "logctx sip packet debug 9" nothing happen, how to enable this debug? A. collect log from web interface B. enter log ctx sip packet debug all C. ssh into the codec to view the log D. enter the log output on command
D
Which address is required to create a video endpoint in Cisco Unified CommunicationsManager? A. MAC B. IP C. E.164 D. SIP URI
D
Which command to assign manualy IP to EX series using CLI? A. Xcommand set network IPV4 address: B. xconfiguration network address Ethernet0: C. Xconfiguration network IPV4 address NIC0: D. Xconfiguration network IPV4 address:
D
Which option is added number phone configuration is Cisco Unified CommunicatorManager to add conference bridge resource to the phone A. Media Resource Group B. Conference Resource list C. Conference Bridge D. Media Resource Group List
D
Which protocol allows Cisco Unified Communications Manager to take control of a specificport on a gateway? A. SIP B. H.323 C. Q.931 D. MGCP
D
An IT administrator integrated the Cisco Unified Communications Manager cluster with thecorporate Active Directory server using the Lightweight Directory Access Protocol.However, after accessing the Cisco Unity Connection Administration section of the CUCcluster web interface, the IT administrator cannot access LDAP Directory from Users>Import Users. Which two problems have occurred? (Choose two.) A. The Cisco Unity Connections Primary server must be restarted. B. LDAP synchronization must be enabled. C. The LDAP configuration in Cisco Unified Communications Manager must have the CiscoUnity Connections LDAP integration in Cisco Unified CM Administration option enabled. D. The Cisco Unity Connections HA server must be restarted. E. The LDAP Directory Configuration must be completed in the Cisco Unity ConnectionAdministration interface. F. The LDAP authentication settings are incorrectly specified in Cisco Unity Connections.
D, E
Which two user attributes must be defined in Cisco Unity Connection before the users canbe added? (Choose two.) A. display name B. alias C. time zone D. class of service E. dial plan
D, E
How can an administrator determine which codec is being used between two endpointswhile a call is in progress? A. Run the codec trace in Cisco Unified Communication Manager. B. Use Cisco Unified Serviceability network trace. C. Can only be seen in Cisco SDI traces. D. Can only be seen in a sniffer trace. E. Press the ? button twice on one of the IP phones
E
Which path would you use to implement end users in Cisco Unified CommunicationsManager Express using Cisco Configuration Professional? A. Configure > Unified Communications > Telephony Settings > User Settings B. Configure > Unified Communications > Users, Phones and Extensions > Phones C. Configure > Unified Communications > Users, Phones and Extensions > User Settings D. Configure > Unified Communications > Users, Phones and Extensions > Extensions E. Configure > Unified Communications > Users, Phones and Extensions > Phones andUsers
E
With GETVPN, if a key server is configured to use multicast as the rekey transportmechanism, then under which of these conditions will the key server retransmit the rekeymessages? A. It never retransmit the rekey messages B. it only retransmit the rekey message when it does not receive the rekeyacknowledgment from at least one group member C. it only retransmit the rekey message when it does not receive the rekeyacknowledgment from all group member D. it only retransmit the rekey message when DPD to the group members fails E. it always retransmit the rekey message
E
