CIS 301 Exam 1

Based on the information in this​ video, which of the following describes high-quality​ data? A. It is​ correct, current, and complete. B. It is​ clear, compact, and current. C. It is​ correct, current, and compact. D. It is​ clear, compact, and complete. E. It is​ correct, current, and concise.

A. It is​ correct, current, and complete.

What is a Web​ beacon? A. Small software programs that keep a record of​ users' online clickstream B. A Google program to direct clicks to a Web site C. A small program that calls to browsers to visit a Web site D. A Bing initiative to increase traffic to OneDrive E. A Web program that forces users to click on a link

A. Small software programs that keep a record of​ users' online clickstream

Systems that focus on delivering information to support management decision making are termed​ ________? A. business intelligence systems B. forecasting systems C. general ledger​ (GL) systems D. transaction processing systems​ (TPS) E. point of sale​ (POS) systems

A. business intelligence systems

Based on​ Sam's description of an information​ system, all of the following are components of an IS except​ _____. A. culture B. data C. procedures D. hardware E. software

A. culture

FIP is a set of principles governing the collection and use of​ ________. A. information about individuals B. files from the Internet that are private C. information about other countries D. private funds collected on the Internet E. financial institution policies

A. information about individuals

Information​ technology, especially the use of​ networks, can help firms lower the cost of​ ________, making it worthwhile for firms to contract with external suppliers instead of using internal sources. A. market participation​ (transaction costs) B. collective bargaining C. outsourcing management D. benefits for employees E. freelance outsourcing

A. market participation​ (transaction costs)

If your firm is locked into older information systems that are expensive to​ maintain, this makes your firm vulnerable to​ _________. A. new market entrants with the latest technology B. increased rivalry within the market C. increased bargaining power of suppliers D. increased bargaining power of buyers​ (customers) E. the threat of substitute products

A. new market entrants with the latest technology

With regards to substitute​ products, your firm will be at a competitive disadvantage if it does not create​ _____. A. new technology based products B. lower cost products C. new information systems for suppliers D. new information systems for buyers E. stronger marketing campaigns

A. new technology based products

As Julie explains to​ Trey, she needs sales data in order to plan future cookie production. Based on her​ explanation, data is defined as​ _____. A. recorded facts or figures B. anecdotal information C. interpreted facts D. unbiased information E. processed information

A. recorded facts or figures

__________ can be defined technically as a set of interrelated components that collect, process, store, and distribute information to support decision making and control in an organization.

An information system

Which of the following is the correct classification for an organizational structure characterized as a task force organization that must respond to rapidly changing​ environments? A. Entrepreneurial structure B. Adhocracy C. Machine bureaucracy D. Professional bureaucracy E. Divisionalized bureaucracy

B. Adhocracy

Which one of the following is NOT one of the major business functions or specialized tasks performed by business organizations and supported by information​ systems? A. Manufacturing and production B. Collective bargaining C. Sales and marketing D. Human resources E. Finance and accounting

B. Collective bargaining

The study of information systems is a multidisciplinary field. Which of the following lists accurately includes all of the​ disciplines? A. Computer​ Science, Operations​ Research, Sociology,​ Mathematics, Economics, Psychology B. Computer​ Science, Operations​ Research, Sociology, Management​ Science, Economics, Psychology C. Computer​ Science, Operations​ Research, Sociology, Management​ Science, Psychology D. Psychology, Operations​ Research, Sociology, Management​ Science, Economics E. Management​ Science, Operations​ Research, Sociology, Computer​ Science, Environmental​ Research, Psychology

B. Computer​ Science, Operations​ Research, Sociology, Management​ Science, Economics, Psychology

Which answer contains the correct list of moral dimensions of the Information​ Age? A. Information rights and​ obligations, property rights and​ obligations, system​ quality, quality of life B. Information rights and​ obligations, property rights and​ obligations, accountability and​ control, system​ quality, quality of life C. Information rights and​ obligations, property rights and​ obligations, accountability, and​ control, system quality D. Property rights and​ obligations, accountability and​ control, system​ quality, quality of life E. Internet​ rights, property rights and​ obligations, accountability and​ control, system​ quality, quality of life

B. Information rights and​ obligations, property rights and​ obligations, accountability and​ control, system​ quality, quality of life

Which of the following ethical principles​ states: "Take the action that produces the least harm or the least potential​ cost"? A. Slippery slope rule B. Risk aversion principle C. Kant's categorial imperative D. No-free-lunch rule E. Utilitarian principle

B. Risk aversion principle

In​ Porter's competitive forces model how do information systems influence inter-firm​ rivalry? A. Superior information systems increase the threat of substitute products or services B. Superior information systems from a rival can reduce your position in the market C. Superior information systems increase the bargaining power of suppliers D. Superior information systems increase high barriers to entry E. Superior information systems create low barriers to entry

B. Superior information systems from a rival can reduce your position in the market

When Sam describes diagramming a business process and understanding the purpose of the IS she is designing she is referring to​ _____. A. systems thinking B. abstract thinking C. procedural thinking D. process correlation E. strategic thinking

B. abstract thinking

Information systems encompass all of the following tasks regarding information EXCEPT​ ________. A. processes B. creates data C. stores D. distributes E. collects

B. creates data

Information systems can be used to create products and services that are personalized to meet a specific​ customer's requirements, termed​ __________. A. customer intimacy B. mass customization C. product capitalization D. product differentiation E. information domination

B. mass customization

The more successfully a firm can align information technology with its business​ goals, the​ ________. A. more high tech it will be B. more profitable it will be C. more controlled it will be D. less successful it will be E. more its data will cost

B. more profitable it will be

​Porter's competitive forces are useful to analyze a​ firm's information systems and identify its​ _____. A. product differentiation strategy B. strategic position within its industry C. use of customer relationship management D. marketing strategy E. inventory management strategy

B. strategic position within its industry

Who is responsible for educating and training users and information systems specialists about​ security, keeping management aware of security threats and​ breakdowns, and maintaining the tools and policies chosen to implement​ security? A. Chief executive officer​ (CEO) B. Chief data officer​ (CDO) C. Chief security officer​ (CSO) D. Chief information officer​ (CIO) E. Local law enforcement agency​ (LLEA)

C. Chief security officer​ (CSO)

Firms that have​ computer-based, efficient supply chains can manage their​ suppliers' pricing behavior. This is an example of managing which of​ Porter's competitive​ forces? A. Inter-firm rivalry B. Substitute products C. Power of suppliers D. Power of customers E. New market entrants

C. Power of suppliers

Select the answer that lists all of the business benefits of collaboration and social business. A. Productivity, quality, customer​ service, and financial performance B. Productivity, quantity,​ innovation, customer​ service, and financial performance C. Productivity, quality,​ innovation, customer​ service, and financial performance D. ​Productivity, quality,​ innovation, customer​ retention, and financial performance E. Productivity, quality,​ innovation, and financial performance

C. Productivity, quality,​ innovation, customer​ service, and financial performance

Based on the information in this​ video, which of the following statements is true about the field of management information​ systems? A. The focus of MIS is on hiring and managing IT personnel. B. The focus of MIS is on database design and implementation. C. The focus of MIS is on planning and managing​ data, procedures, and people. D. MIS professionals need to have technical hardware support skills. E. MIS professionals need to have​ high-level computer programming skills.

C. The focus of MIS is on planning and managing​ data, procedures, and people.

One of the characters in this video asks the​ question: "Are there any laws to keep companies from installing trackers on my​ computer?" According to his​ colleague's reply, which of the following statements describes current U.S. law regarding the information Websites can collect and how that information is​ used? A. The Online Privacy Alliance Act regulates online behavioral advertising that targets users regardless of age. B. The Privacy Protection Act regulates online behavioral advertising that targets users 18 years of age or older. C. The​ Children's Online Privacy Protection Act regulates the collection of personal information on children and bans behavioral advertising to children younger than 13 years of age without parental consent. D. The​ Opt-Out Act of 2012 guarantees users the right to​ opt-out of online behavioral tracking. E. The Freedom of Information Act requires Websites to inform users when ads are based on behavioral tracking.

C. The​ Children's Online Privacy Protection Act regulates the collection of personal information on children and bans behavioral advertising to children younger than 13 years of age without parental consent.

In this video​ dramatization, Julie and Trey discuss the need to document any changes they make to a cookie recipe. If they change the recipe for red velvet cookies and​ don't change the list of ingredients they use for the procurement of​ inputs, this is an example of failure of data to be​ _____. A. complete B. concise C. current D. concurrent E. clear

C. current

As explained in this​ video, the​ _____ component of an information system is considered a bridge that connects the computer side and the human side of the system. A. software B. people C. data D. procedures E. hardware

C. data

Which of the following statements about information systems and globalization is false?

Communication between businesses in different parts of the world is now instant, but expensive.

__________ are those assets required to derive value from a primary investment.

Complementary assets

Which of the following information technologies consists of detailed, preprogrammed instructions that control and coordinate the computer in an information system?

Computer software

Which of the following correctly defines the concept of​ accountability? A.You accept the potential​ costs, duties, and obligations for the decisions you make. B. A body of laws is in place that permits individuals to recover the damages done to them by other​ actors, systems, or organizations. C. A process in which laws are known and​ understood and ability exists to appeal to higher authorities to ensure that the laws are applied correctly. D. A feature of systems and social institutions exists in which mechanisms are in place to determine who acted and who is responsible. E. A system exists to establish blame for all injustices that have occurred.

D. A feature of systems and social institutions exists in which mechanisms are in place to determine who acted and who is responsible.

As Julie explains to​ Trey, she needs information obtained from high-quality data to help her make good decisions. Which of the following four documents would not be a good source of information for​ Julie? A. An inventory master report that lists product ingredients and unit prices B. A weekly sales projection spreadsheet that provides estimates of future demand C. A monthly purchase report that summarizes ingredient purchases D. A social media report that shows the total number of​ "likes" for each cookie. E. A sales analysis report that itemizes Internet sales by cookie type

D. A social media report that shows the total number of​ "likes" for each cookie.

What type of system is used by senior management to help make decisions such as nonroutine decisions requiring​ judgment, evaluation, and​ insight? A. Sales management system​ (SMS) B. Supply chain management system​ (SCMS) C. Knowledge management system​ (KMS) D. Executive support system​ (ESS) E. Customer relations management software​ (CRMS)

D. Executive support system​ (ESS)

What is computer vision​ syndrome? A. The strain on the Internet caused by the increase in users over the past 20 years B. Stress caused by the​ ever-changing OS's of​ users' preferred devices C. Strain on​ device's circuits caused by using apps not designed for the​ device's OS D. Eyestrain related to display screen use in various computing devices E. Legal terminology for strain incurred on a​ device's camera

D. Eyestrain related to display screen use in various computing devices

Which of the following statements is NOT accurate regarding how information systems are transforming​ business? A. Businesses are starting to use social networking tools to connect to their​ employees, customers, and managers worldwide. B. As of June​ 2017, more than 140 million businesses worldwide had​ dot-com Internet sites registered. C. 220 million people shop online. D. Fifty-five percent of the entire population now use desktop​ computers, and their sales are soaring. E. E-commerce and Internet advertising continue to expand. Internet advertising continues to grow at more than 20 percent per year.

D. Fifty-five percent of the entire population now use desktop​ computers, and their sales are soaring.

Which statement contains business processes associated with the correct functional​ area? A. The business processes of paying​ creditors, creating financial​ statements, and producing bills of materials are in the functional area of finance and accounting. B. The business processes of assembling the​ product, checking for​ quality, and selling the product are in the functional area of manufacturing and production. C. The business processes of assembling the​ product, checking the​ quality, and identifying the customer are in the functional area of manufacturing and marketing. D. The business processes of paying​ creditors, creating financial​ statements, and managing cash accounts are in the functional area of finance and accounting. E. The business processes of hiring​ employees, selling the​ product, and evaluating​ employees' job performance are in the functional area of human resources.

D. The business processes of paying​ creditors, creating financial​ statements, and managing cash accounts are in the functional area of finance and accounting.

This video describes how advertisers use​ _____ in order to display more relevant ads based on a​ user's search and browsing history. A. tagging bots B. metabots C. Web bugs D. behavioral tracking E. intelligent agents

D. behavioral tracking

From the point of view of​ economics, IT changes​ ________. A. neither the cost of data acquisition or the cost of information B. the costs of information but has no effect on relative costs of capital C. too rapidly to be correctly included in a yearly budget D. both the relative costs of capital and the costs of information E. both the costs of data acquisition and the costs of information

D. both the relative costs of capital and the costs of information

​A(n) ________ is one in which nearly all of the​ organization's significant business relationships with​ customers, suppliers, and employees are digitally enabled and mediated. A. emerging company B. on-trend firm C. modern company D. digital firm E. traditional firm

D. digital firm

According to this​ video, behavioral tracking and targeted ads can be seen as a​ double-edged sword because​ _____. A. behavioral tracking delivers more relevant ads but results in slower browser speed B. targeted ads are more relevant for users but less efficient for advertisers C. increases in targeted ads may be accompanied by poor ad quality D. increases in targeted ads may result in higher sales but users may perceive them as a loss of privacy E. increases in targeted ads may be accompanied by decreased Web page bounce rates

D. increases in targeted ads may result in higher sales but users may perceive them as a loss of privacy

When Julie describes calculating the average number of cookies sold in​ February, she is describing an example of obtaining​ _____ from​ _____. A. ​data; information B. a​ subset; a superset C. wisdom; data D. information; data E. knowledge; information

D. information; data

When Sam describes modeling the inputs and outputs of an IS and understanding how they relate to other systems she is describing​ _____. A. process correlation B. abstract thinking C. management thinking D. systems thinking E. strategic thinking

D. systems thinking

How do enterprise social networking tools create business​ value? A. By monitoring employees and prospective​ employees' social media presence B. By connecting the customers of an organization through​ profiles, updates, and notifications on Facebook and Instagram C. By monitoring vendors and​ competitors' social media presence D. By limiting the amount of time employees can use social media while at work E. By connecting the members of an organization through​ profiles, updates, and​ notifications, similar to Facebook​ features, but tailored to internal corporate uses

E. By connecting the members of an organization through​ profiles, updates, and​ notifications, similar to Facebook​ features, but tailored to internal corporate uses

A​ powerful, current example of a rapidly expanding ecosystem is the mobile Internet platform. In this ecosystem there are four​ industries; select the answer that identifies them. A. Device​ makers, wireless telecommunication​ firms, open source applications​ providers, and Internet service providers B. Device​ owners, wired telecommunication​ firms, software​ providers, and​ Wi-Fi providers C. Device​ makers, Wi-Fi​ providers, independent software applications​ providers, and Internet service providers D. Device​ retailers, wireless telecommunication​ firms, independent software applications​ providers, and Internet service providers E. Device​ makers, wireless telecommunication​ firms, independent software applications​ providers, and Internet service providers

E. Device​ makers, wireless telecommunication​ firms, independent software applications​ providers, and Internet service providers

What is a disruptive​ technology? A. Technologies that do not run on your organizations native app. B. Disruptive technologies can be substitute products that perform below the standards of anything currently produced. C. Disruptive technologies simply extend the​ market, usually with unstable functionality and greater cost than existing products. D. Technologies that are created by a competitor that are lowering your organizations market share. E. Disruptive technologies can be substitute products that perform as well as or better than anything currently produced. In other​ cases, disruptive technologies simply extend the​ market, usually with less functionality and much less​ cost, than existing products.

E. Disruptive technologies can be substitute products that perform as well as or better than anything currently produced. In other​ cases, disruptive technologies simply extend the​ market, usually with less functionality and much less​ cost, than existing products.

Which of the following statements about information systems and business processes is​ correct? A. Information systems have no relation to the business process. B. Information systems have caused many processes in business to be performed manually. C. Information systems are used solely as a reporting tool for sales and marketing. D. Information systems create and complete all business processes. E. Information systems may make it possible to completely change a business process.

E. Information systems may make it possible to completely change a business process.

Which answer best describes what the information systems department is responsible for​ maintaining? A. The information systems department is responsible for maintaining the software of the​ firm's IT infrastructure. B. The information systems department is not responsible for maintenance. C. The information systems department is responsible for maintaining the data storage and networks that comprise the​ firm's IT infrastructure. D. The information systems department is responsible for maintaining the databases that comprise the​ firm's IT data infrastructure. E. The information systems department is responsible for maintaining the​ hardware, software, data​ storage, and networks that comprise the​ firm's IT infrastructure.

E. The information systems department is responsible for maintaining the​ hardware, software, data​ storage, and networks that comprise the​ firm's IT infrastructure.

Select the item below that is NOT one of the ways in which computer science contributes to the understanding of information systems. A. Methods of computation B. Establishing theories of computability C. Methods of efficient data storage D. Methods of efficient data access E. Theory of business process development

E. Theory of business process development

To identify the types of systems that provide a strategic advantage to their​ firms, select the list that contains all the questions managers should ask. A. What products does our competitor offer that we​ offer? Can any of our value chains be​ automated? Can we use cloud​ services? B. Can we purchase an​ "off the​ shelf" system? Can we outsource the​ development? What system does our competitor​ use? C. What competition is there in the industry in which the firm is​ located? What are the​ business, firm, and industry value chains for this particular​ firm? Have we aligned IT with our business strategy and​ goals? D. What will the cost be to develop the IS​ system? Will we be able to develop in​ house? Will we use a native app or Web​ app? E. What is the structure of the industry in which the firm is​ located? What are the​ business, firm, and industry value chains for this particular​ firm? Have we aligned IT with our business strategy and​ goals?

E. What is the structure of the industry in which the firm is​ located? What are the​ business, firm, and industry value chains for this particular​ firm? Have we aligned IT with our business strategy and​ goals?

According to this​ video, the business benefits of behavioral tracking include​ _____. A. delivering ads based on​ geo-location data B. delivering ads based on demographic data C. delivering ads based on social media activity D. identifying prospective customers for products or services E. all of the answers

E. all of the answers

Based on the information in this​ video, all of the activities listed here describe behavioral tracking except​ _____. A. delivering ads that are tailored to individual tastes and preferences B. collecting data on the amount of time spent at each Website C. collecting data that identifies what searches have been conducted D. collecting data that identifies which Websites have been visited E. collecting credit card data from online purchases

E. collecting credit card data from online purchases

Although software bugs and facility catastrophes are likely to be widely reported in the​ press, by far the most common source of business system failure is​ ________. A. hackers B. government intervention C. natural disaster D. power outages E. data quality

E. data quality

Ethical issues in information systems have been given new urgency by​ ________. A. the dot com bubble B. Facebook and Instagram. C. the number of unauthorized virtual visitors to the United States D. credit card companies facing millions in loses E. the rise of the Internet and electronic commerce

E. the rise of the Internet and electronic commerce

Which of the following is a good example of the relationship between information systems and operational excellence?

In 2018, Walmart achieved $500 billion in sales in large part because of its Retail Link system, which digitally links its suppliers to every one of Walmart's stores. As soon as a customer purchases an item, the supplier monitoring the item knows to ship a replacement to the shelf.

What are the three main activities of an information system?

Input, processing, and output

Which of the following best describes a digital firm?

It is one in which nearly all of the organization's significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.

Which of the following best describes a network?

It links two or more computers to share data or resources.

The management dimension of information systems involves which set of components?

Leadership, strategy, and management behavior

__________ consists of both physical devices and software, links the various pieces of hardware, and transfers data from one physical location to another.

Networking and telecommunications technology

The organization's hierarchy, functional specialties, business processes, culture, and political interest groups are components of which element of information systems?

Organization

In which of the approaches to information systems is the performance of a system optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained?

Sociotechnical

Which of the following are examples of key managerial complementary assets?

Strong senior management support for change, incentive systems that monitor and reward individual innovation, an emphasis on teamwork and collaboration, training programs, and a management culture that values flexibility and knowledge

Which of the following is a good example of the relationship between information systems and customer and supplier intimacy?

The Mandarin Oriental hotel in Manhattan keeps track of guest's preferences, such as their preferred room temperature and television programs, in a large data repository. Individual rooms are networked to a central network server computer, so that when a customer arrives, the system automatically changes the room conditions to meet each customer's specifications.

Which of the following statements about the behavioral approach to understanding information systems is false?

The behavioral approach ignores mathematically based models as well as the physical devices and formal capabilities of information systems.

Which technology changes affecting information systems are described in this scenario?

The growth in cloud computing

Which of the following statements best describes the sociotechnical approach?

The performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

Which of the following best describes business processes?

They are the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.

The field of management information systems deals with ________ and ________ issues that arise during the development and implementation of information systems in an organization.

behavioral; technical

Strong senior management support for change, incentive systems that monitor and reward individual innovation, an emphasis on teamwork and collaboration, training programs, and a management culture that values flexibility and knowledge are examples of __________.

managerial complementary assets

A complementary ________ asset is characterized by a supportive business culture in which efficiency and effectiveness are highly valued.

organizational

The disciplines that contribute to the behavioral approach (focusing on the design, implementation, management, and business impact of systems) are:

psychology, sociology, and economics.

The __________ to information systems emphasizes mathematically based models to study information systems, as well as physical technology and formal capabilities of these systems.

technical approach

Which issues are involved in the organizational dimension of information systems?

the organization's hierarchy, functional specialties, business processes, culture, and political interest groups