COM 100 exam Pearsons Chapter 1-8

Which of the following is NOT an example of a cliché? "You only get out of it what you put in it." "Our country is more of a banquet than a melting pot." "The rich get richer and the poor get poorer." "No pain, no gain."

"Our country is more of a banquet than a melting pot"

If I notice that Heng and Yolanda are often together and I "fill in" my inference that they are now lovers, then I am illustrating the concept of perception called closure. figure and ground. proximity. filtering.

closure

The "systematic arrangement of symbols to create meaning in the mind of another" is known as feedback. code. meaning. context.

code

College students spend approximately what proportion of their time listening to others and the mass media? 50 percent 25 percent 75 percent 65 percent

50 percent

Which of the following statements about active listening is FALSE? Active listening is "involved listening with a purpose." Active listening and empathic listening are exactly the same thing. Active listening is characterized by movement, change, and responsiveness on the part of the listener. Active listening implies feedback to the speaker.

Active listening and empathic listening are exactly the same thing.

Which of the following is NOT a strategy for improving intercultural communication? Practice supportive communication and avoid defensive communication. Avoid stereotyping and hasty generalizations. Adopt an ethnocentric perspective. Practice personal self-assessment.

Adopt an ethnocentric perspective.

Which statement about nonverbal use of space is FALSE? Strangely enough, people tend to stand close together in a large space like an auditorium. Strangely enough, people tend to stay farther apart in small places like elevators. Middle-class suburbanites in the United States tend to have open backyards, but people in Latin America tend to have walls. Americans tend to stand much closer to each other than do people from most other countries.

Americans tend to stand much closer to each other than do people from most other countries.

Li, Sarena, and Elini are having an in-depth conversation about a previous relationship that was abusive. Each of the women is participating equally. What type of descriptor most accurately describes this conversation? persuasive dialogic transmission failure

Dialogic

Grayson doesn't talk about his parents' divorce with his girlfriend because it is still a painful subject to discuss. What factor affecting self-disclosure can be identified here? Disclosure might be avoided for a variety of reasons. Disclosure tends to be reciprocal. Disclosure helps build relationships. Relational satisfaction and disclosure are curvilinearly related.

Disclosure might be avoided for a variety of reasons.

Which of the following countries would most likely be an On-time culture? Paraguay Oman France Germany

Germany

Which of the following is the best example of how role affects perception? I am a Cuban American whose parents fled Havana in 1906. I am an honor student and president of the student body. I am a biracial person. Although few know it, I am a former tennis player.

I am an honor student and president of the student body

Which of the following is an example of indexing? Fords get great gas mileage. My Shih Tzu chews on everything. Does yours do that as well? Everyone in the Midwest farms. All landlords are unhelpful.

My Shih Tzu chews on everything. Does yours do that as well?

Which of the following findings is true of the relationship between dress and personality? People who dress with comfort in mind tend to be low in self-control and introverted. People who dress in a decorative style tend to be unsociable and intellectual. People who are conformist in dress are expressive, dominant, and unrestrained in social situations. People who conform to current styles seek to be accepted and liked.

People who conform to current styles seek to be accepted and liked.

________ is where you have a negative attitude toward a group of people just because of who they are. Prejudice Ethnocentrism Stereotyping Profiling

Prejudice

Which statement about stereotyping is true? Stereotyping occurs when we have had a long time to form an informed opinion about someone. Some stereotypes are positive. Our stereotypes of people from different groups are often positive. We try to find similarities between ourselves and the people we stereotype.

Some stereotypes are positive

Which of the following is an inference? I see that road is narrow and curvy. There is no shoulder, and there is no centerline. The road appears dangerous for ordinary travel. The trees grow close to the road, thus reducing light.

The road appears dangerous for ordinary travel.

Which of the following best typifies the meaning of the Sapir-Whorf hypothesis? The thought is the father to the deed. If you can't say it, you can't think it. Your language shapes your perception. Your perceptions shape your language

Your language shapes your perception

Which of the following descriptions applies to someone with an interpersonal relationship as defined in the book? a father who left his family long ago and believes that he has a relationship with a child he has not seen or heard from for years a guy who drops into the restaurant every couple of months, knows the waitress's first name, and believes that he has an interpersonal relationship with her a married couple that have quarreled with each other for years a woman who cannot remember the names of all the men she has dated in the last year

a married couple that have quarreled with each other for years

Which of these groups may be classified as a secondary group? roommates friends you socialize with regularly a student committee on improving campus meal plans coworkers who regularly share coffee breaks

a student committee on improving campus meal plans

A relationship in which the two people are very similar is called a complementary relationship. a symmetrical relationship. a cost-benefit relationship. an independent relationship.

a symmetrical relationship

The preferred way to avoid an ethnocentric perspective is to be cautious about assuming similarity and recognize differences among people. deny differences, because stating that you recognize them can only get you into trouble. assume that other individuals would prefer to think and act as you do. discover what you have in common, but assume that others are fundamentally different.

be cautious about assuming similarity and recognize differences among people.

Raymond and Terry have a strong relationship and share many things with each other. At times, however, Raymond feels that Terry wants to know what he is doing at all times. Which dialectical tension is Raymond most likely experiencing? integration and separation expression and privacy stability and change old and new

expression and privacy

Children with higher levels of language development are more likely to have more efficient working memory. have less efficient working memory. develop better hearing skills. develop less effective hearing skills.

have more efficient working memory.

Which of the following is NOT characteristic of a collectivist culture? high value placed on commitment to family tendency of individuals to be loyal to their community higher value placed on cooperation high levels of divorce

high levels of divorce

Within-group diversity is influenced by observable characteristics and sex characteristics. race characteristics. age characteristics. implicit characteristics.

implicit characteristics.

If Anu was unable to control his communication in a way that presented an "idealized" version of himself, he would be lacking in self-accrual. impression management. interaction control. symbolic portrayal.

impression management

Technical language that has been developed by a professional group is known as irony. paraphrase. colloquialisms. jargon

jargon

The statement "I don't care; whatever you want to do is fine with me" is most likely to be uttered by a laissez-faire leader. democratic leader. autocratic leader. emergent leader.

laissez-faire leader.

When you do not listen well because you are daydreaming, it is because of encoding. semantic distractions. noise. channeling

noise

The study of nonword sounds that communicate meaning is called kinesics. paralinguistics. objectics. artifacts.

paralinguistic

The same bottom-feeding fish known as bullheads in Minnesota are called catfish in Ohio. This language phenomenon is classified as slang. regionalism. euphemism. colloquialism.

regionalism

Kelly is listening intently to her friend, Sheri, talk about her boyfriend who is leaving for a year to serve in the Army. Kelly says "mmm-hmm" during the conversation to show Sheri that she is listening. She is communicating using kinesics. paralinguistic features. objectics. artifacts

paralinguistic features

Which of the following is NOT cited in the book as one of the three reasons differences in perception occur? identity factors past experience present feelings and circumstances present eating habits

present eating habits

The ability to withhold from followers what they want is called reward power. punishment power. referent power. expert power.

punishment power.

When other members of a group admire and respect a person, that person has reward power. punishment power. referent power. expert power.

referent power

In relationships, formalized patterns of actions or words that are followed regularly and are indicators of relational uniqueness are called personal idioms. relational dialectics. uncertainty reducers. rituals.

rituals

Which of the following terms is NOT part of the definition of communication? process. signs. meaning. messages.

signs

Which of the following does NOT relate to the term process? continuous ongoing dynamic static

static

As he drove out of the driveway, he saw his wife waving but did not realize that she wanted him to stop to avoid running over the tricycle. He thought she was just waving good-bye. The problem in this nonverbal episode is that we No answer text provided. use the same cue to communicate a variety of meanings. have a one-to-one relationship between signal and meaning, so that one cue has one meaning. have many ways to say good-bye, including handshakes, hugging, and waving.

use the same cues to communicate a variety of meanings

One of the suggestions for being a better listener in the workplace is to "plan for nuggets." The strategy recommended for doing this involves being empathetic when listening to others. asking others to provide you with feedback. considering the source of the message. using a separate column in your notes.

using a separate column in your notes.