COM 102 Exam 1
Venting
Allowing emotions to dominate your thoughts and explosively expressing them, such as shrieking in happiness or storming into an office in a rage.
Which of the following is NOT an example of blended emotions? Please choose the correct answer from the following choices, and then select the submit answer button.
Fear
Todd just met his new roommate, Jon. Todd assumed from Jon's shyness that he must not like people and have low self-esteem. Todd's beliefs about Jon are best explained by which of the following?
Implicit Personality Theory
Emotional contagion only spreads from person to person if the emotion is positive, such as happiness or laughter.
False
In an intimate relationship, it is appropriate to expect the other person to share all of their secrets with you.
False
In general, men disclose more than women.
False
Men experience and express sadness and fear more than women:
False
Self-actualization is the need for self-esteem, power, recognition, and prestige.
False
The intense sadness that follows a substantial loss is called empathy.
False
David found out on a visit home that his mother is ill. As soon as he returns to his college campus, he goes to his girlfriend's house and shares the news with her, along with his worries and fears. David is engaging in
Emotion-sharing
Wealth has the biggest impact on happiness?
False
Rational Emotive Behavior Therapy is a treatment aimed at helping neurotic patients purge themselves of irrational beliefs.
True
Self-esteem is the value we assign ourselves:
True
Supportive communication means conveying emotional support and offering personal assistance.
True
The act of venting increases a person's anger:
True
The communication choices we make determine the personal, interpersonal, and relationship outcomes that follow.
True
The most effective way of engaging difficult and unavoidable emotions is reappraisal.
True
The self is an evolving composite of self-awareness, self-concept, and self-esteem:
True
The six primary emotions include anger, joy, disgust, surprise, sadness, and fear.
True
The two most common ways to manage triggered emotions are suppression and venting.
True
To maintain face, your behavior and communication must complement your public self:
True
Being ethical in interpersonal communication includes more than not harming another person through words or actions.
True
Being loved and belonging are social needs:
True
Content information consists of the actual meaning of the words exchanged.
True
Gender is the most profound outside force that shapes one's sense of self:
True
One of the earliest writings about interpersonal communication, by Ptah Hotep, urged people to be truthful and listen actively:
True
Understanding culture, particularly cultural differences, plays an important role in determining ways to improve interpersonal communication.
True
When developing theory, you create a set of descriptive statements that define a phenomenon of interest.
True
Embarrassment is defined as the loss of one's mask:
False
What is the self-serving bias?
A biased tendency to credit ourselves (internal factors) instead of external factors for our success.
Embarassment
A feeling of shame, humiliation, and sadness that comes from losing face.
Which of the following forms of communication is MOST LIKELY to be unpredictable?
A mother and daughter sharing stories about a recent vacation Because it's dynamic in nature and constantly changing, interpersonal communication differs from events like formal group presentations and public speeches.
Chronic Hostility
A persistent state of simmering or barely suppressed anger and near-constant state of arousal and negative thinking.
Which of the following terms describes the process of continually updating our impressions of other people based on the new things we learn about them?
Algebraic Impressions
_______ is a negative primary emotion that occurs when you are blocked or interrupted from attaining an important goal by what you see as the improper action of an external agent. Please choose the correct answer from the following choices, and then select the submit answer button.
Anger
Emotion management
Attempts to influence which emotions you have, when you have them, and how you experience and express them.
Cami meets her freshman roommate Tracy for the first time, and they really get along. Cami finds Tracy to be witty, intelligent, and fun. She decides she likes Tracy and the two will become great friends. Which of the following describes Cami's experience? Please choose the correct answer from the following choices, and then select the submit answer button.
Cami has created a positive Gestalt of Tracy.
Emotion-sharing
Disclosing your emotions to others.
Which of the following is NOT one of the five primary personality traits?
Dogmatism
An _________ is an intense reaction to an event.
Emotion
Becoming aware of how another person is feeling, experiencing a sense of compassion regarding the other person's emotional state, and perhaps even experiencing some of his or her emotions is known as Please choose the correct answer from the following choices, and then select the submit answer button.
Empathic concern
Which of the following is NOT a way to prevent unwanted emotions from occurring?
Encounter Awareness
The set of moral principles that guides our behavior toward others is called:
Ethics
Karla wants her friend Lara to know how excited she is about their weekend plans, so she sends Lara a text message. Which of the following should Karla do to show Lara her excitement?
Include several happy faces in her message
Which model of communication best characterizes text-messaging, e-mail, and spam?
Linear
Psychologists Irwin Altman and Dalmas Taylor think of self-disclosure as similar to peeling back layers of a(n)
Onion
Which of the following personality traits does NOT strongly influence your experience and communication of emotion?
Openness is one of the Big Five personality traits, but it does not strongly influence your experience and communication of emotion.
Emotional intelligence
The ability to accurately interpret your and others' emotions and use this information to manage emotions, communicate them competently, and solve relationship problems.
Which of the following is considered the most important skill for a person with a high degree of emotional intelligence to possess?
an aptitude for managing their own emotions
Your self-concept answers the question:
"Who am I?" Your self-concept is based on the beliefs, values, and attitudes you have about yourself.
Passion
A blended emotion of joy and surprise coupled with other positive feelings, such as excitement, amazement, and sexual attraction.
Perception-checking
A five-step process to test your impressions of others and to avoid errors in judgment. It involves checking your punctuation, knowledge, attributions, perceptual influences, and impressions.
Gestalt
A general sense of a person that's either positive or negative. See also halo effect; horn effect.
What is Punctuation?
A step during organization when you structure information you've selected into a chronological sequence that matches how you experienced the order of events. For example, Bobby claims his sister started the backseat argument, but she insists that he poked her first.
Jefferson strategy
A strategy to manage anger that involves counting slowly to 10 before responding to someone who says or does something that makes you angry.
What is actor-observer effect?
A tendency to credit external forces as causes for our behaviors instead of internal factors.
Horn Effect
A tendency to interpret anything another person says or does in a negative light because you have a negative Gestalt of that person.
Negativity Effect
A tendency to place emphasis on the negative information we learn about others.
Uncertainty Reduction Theory
A theory explaining that the primary compulsion during initial encounters is to reduce uncertainty about our communication partners by gathering enough information about them that their communication becomes predictable and explainable.
Rational Emotive Behavior Therapy (REBT)
A therapy developed by psychologist Albert Ellis that helps neurotic patients systematically purge themselves of the tendency to think negative thoughts about themselves.
Reappraisal
Actively changing how you think about the meaning of emotion-eliciting situations so that their emotional impact is changed. For instance, though previously fearful of giving a speech, Luke reduces his anxiety by repeating positive affirmations and getting excited about the chance to share what he knows.
Josef is very organized and prides himself on his sense of responsibility. A few weeks into the school year, Josef gets a new roommate named Carl. In which of the following examples does Josef form an algebraic impression of Carl?
After a few weeks, Josef develops a negative impression of Carl because, despite Carl's friendliness and obvious intelligence, he is an incredible slob.
Personality
An individual's characteristic way of thinking, feeling, and acting based on the traits he or she possesses.
Emotion
An intense reaction to an event that involves interpreting event meaning, becoming physiologically aroused, labeling the experience as emotional, managing reactions, and communicating through emotional displays.
Which of the following scenarios is an example of a self-fulfilling prophecy?
Anna thinks she has a compelling speaking voice and wants to narrate her film class's documentary about Iraq; she eventually tries out for the role of narrator and gets it.
Anthony is getting over a difficult breakup with Suzanne. While he'd rather avoid seeing her, they share a group of friends. What should Anthony do to practice reappraisal in this difficult situation?
Anthony reminds himself that it will benefit him in his other friendships if he can get along with Suzanne.
During a job interview, Dori was careful to maintain eye contact with her interviewer despite feeling nervous and uncomfortable. Dori's behavior is an example of which of the following competent communication skills?
Appropriateness
Many researchers consider ________ the defining feature of emotion.
Arousal, Physiological arousal in the form of increased heart rate, blood pressure, and adrenaline release is considered the defining feature of emotion.
Empathy Mind-set
Beliefs about whether empathy is something that can be developed and controlled.
Which one of the following quadrants of the Johari Window consists of parts of yourself that you are not aware of but that are apparent to others?
Blind
How does an awareness of ethics help someone become a more competent communicator?
By guiding the person to remain honest in their communication.
Stereotyping
Categorizing people into social groups and then evaluating them based on information we have in our schemata related to each group.
_______ is the concept that openly expressing your emotions enables you to purge them.
Catharsis
Which of the following is NOT one of the five steps of perception-checking?
Checking Stereotypes
Bob spends his life constantly angry and is consumed with negative thoughts. Bob is most likely experiencing which of the following?
Chronic Hostility
Always suppressing anger can cause physical and mental problems: you put yourself in a near-constant state of arousal and negative thinking known as
Chronic hostility.
People ___________ can assume identities that would be impossible for them to maintain in offline encounters.
Communicating Online
Les is in a class with his girlfriend Caitlin, and they are also in a study group together. In class and during study sessions, they remain cordial, and their study partners are unaware that they are dating. When they are at Caitlin's apartment or with friends, however, they behave like an affectionate long-term couple. This is an example of which of the following?
Context
The coherent set of beliefs, attitudes, values, and practices shared by a large group of people is:
Culture
Troi flies off the handle all the time, no matter where he is. The way Troi exhibits his anger embarrasses his friends and family. Troi needs to learn which of the following skills?
Emotion Management
When emotion occurs, the choices you make regarding ________ are reflected outward in your verbal and nonverbal displays.
Emotion Management
Which of the following is NOT a key characteristic of emotion?
Emotion is expressed freely in any way we like.
Shandra seems to always know the right things to say to people, no matter the circumstance, and is really good at solving relationship problems. Shandra is high in which of the following?
Emotional Intelligence
The ability to interpret emotions accurately and to use this information to manage emotions, communicate them competently, and solve relationship problems is called
Emotional Intelligence
Maria aced her midterm exams and came home elated. This in turn cheered up her roommate. This is an example of which of the following?
Emotional contagion
_______ are intense reactions to an event. ________ are short-term emotional reactions to events that generate limited arousal. _______ are low-intensity states that are not caused by a particular event and typically last longer than feelings and emotions.
Emotions, Feelings, Moods
Gerry and his friend Ramona recently had a disagreement over her choice to drop out of college. Gerry really doesn't want to argue with Ramona again, so at their next lunch date, he doesn't bring up the topic of college and neither does Ramona. Gerry is engaging in
Encounter Structuring
Thalia knows she and her mother do not see eye-to-eye about politics, so she intentionally tries to avoid conversations that include this subject. Thalia is using which of the following strategies?
Encounter Structuring
Kendall participates in a park cleanup once each month. The group just got a new leader, and Kendall finds her personality irritating. Last month Kendall got so irritated that she lost her temper with the group leader. This month she decides not to attend the cleanup. Kendall is engaging in which of the following strategies?
Encounter avoidance
Which of the following is the best way to help others manage their grief?
Express emotional support
Showing up late for class and blaming it on traffic is an example of which of the following?
External Attribution
________ hold that a person's communication or behavior is caused by factors unrelated to personal qualities.
External Attributions
A mask is a private self designed to strategically veil the public self:
False
Communication can be reversed:
False
Competent communicators generally achieve most of their interpersonal goals and avoid relationship problems.
False
Sharing thoughts and feelings with another person automatically creates an intimate relationship with them.
False
The blind area of the Johari Window includes parts of yourself that you are aware of that you hide from others.
False
The synchronous nature of online communication makes people more likely to openly express emotions that they might otherwise conceal.
False
Without ________, you are less able to perspective-take and feel empathic concern.
Feedback
Online communication, such as an e-mail, is most effective in which of the following situations?
For providing the receiver time to respond.
Marcus watches a TV show about a young married couple whose male protagonist, Paul, is portrayed as having difficulty communicating with his much more communicative wife, Linda. This is most likely an example of which of the following?
Gender stereotyping. It is a gender stereotype that men have difficulty communicating their feelings and that women are more open communicators than men.
At the staff meeting on Monday, Cindy, a new staff member, is introduced to the rest of the team. Team member Peggy invites Cindy out to lunch and then tells everyone back at work how great Cindy is. This is an example of which of the following?
Gestalt
Homa dislikes her new coworker because he does not make eye contact, mumbles, and seems insincere. What impression process is Homa using?
Gestalt
Which of the following is an example of an online post with low warranting value?
Ginny posts Facebook status updates about training for and completing the New York City marathon, but her name doesn't appear on the list of finishers.
Which of the following is NOT an example of a primary emotion?
Grief
Jeremy never seems to let stress bother him, and his close friends agree that he always seems to be looking on the bright side. Jeremy could best be described by which of the following traits?
High agreeableness
Despite his best efforts, Jared cannot seem to focus on his work; he is easily distracted by constant phone calls and text messages. Jared's personality would best be described as which of the following?
High extraversion, low conscientiousness
Fearful Attachment
High in both attachment anxiety and avoidance.
Which of the following personality types reports more frequent negative emotions than low-neurotic people and rates themselves as less happy overall?
High-neurotic people focus their attention primarily on negative events and report more frequent negative emotions than low-neurotic people, rating themselves as less happy overall.
Martha has a tendency to focus on every bad thing that happens, and her friends think she wastes a lot of time dwelling on and relating her negative emotions, rather than relaxing and trying to see the bright side. Martha is most likely characterized by
High-neuroticism
Interpersonal Impressions
Ideas about who people are and how we feel about them. For instance, when Sarah and Georgia met, Georgia thought Sarah was unfriendly and conceited because she didn't say much.
Algebraic Impressions
Impressions of others that continually change as we add and subtract positive or negative information that we learn about them.
Heather has a group of friends she feels comfortable with. They have known one another for years and have shared backgrounds and interests. Meanwhile Heather respects her roommate Sue, but they do not have much in common, and when she needs advice, Heather always turns to her group of friends. This is an example of which of the following?
Ingroupers
Suppression
Inhibiting thoughts, arousal, and outward behavioral displays of emotion. For example, Amanda stifles her anger, knowing it will kill her chances of receiving a good tip.
Matt and his friend Shaun both applied for summer internships at a local museum. Shaun got the internship, and Matt did not. Matt feels angry that Shaun got the internship and also sad that he missed this opportunity. He also fears for his career path, which he hoped would benefit from having the internship on his résumé. Matt is feeling which of the following blended emotions?
Jealousy
Which of the following is the BEST example of an external attribution?
Jorge is supposed to meet Mary for coffee, but he never shows up; Mary is worried that something happened to him, and she tries to reach him by phone.
Kate just heard that she not only was accepted to the summer drama program she applied for but she also won a scholarship. She is so thrilled and overwhelmed, she cries. After a few minutes, she takes a deep breath and allows herself to feel a profound joy. Which of the five key features of emotion is Kate experiencing at the end of this example?
Labeling
Which of the following is the BEST example of the halo effect? Please choose the correct answer from the following choices, and then select the submit answer button.
Louise and Jane become fast friends when they meet at a café and decide to have lunch the following week; when Jane arrives an hour late for their lunch date, Louise assumes that Jane must have been held up at work, not that she might be inconsiderate.
Dismissive Attachment
Low anxiety but high avoidance
It is finals week, and Jake feels extremely stressed out. He finds himself snapping at his roommate and bickering with his best friend. Which of the following personality traits is most likely affecting Jake's emotions?
Low-agreeable
Moods
Low-intensity states of mind that are not caused by particular events and typically last longer than emotions—for example, boredom, contentment, grouchiness, serenity.
Which of the following is most likely to provoke the primary emotion anger? Please choose the correct answer from the following choices, and then select the submit answer button.
Martha applied for an assistantship that she desperately needs to continue her college career but was turned down; later, she finds out that a classmate who applied late received the assistantship.
Which of the following is the BEST example of interactive communication?
Matt joins his small group to make an in-class presentation on the results of their fundraiser.
What is Schemata?
Mental structures that contain information defining the characteristics of various concepts (such as people, places, events), as well as how those characteristics are related to one another.
Low-intensity states that are not caused by particular events and typically last longer than feelings or emotions are called
Moods are low-intensity states such as boredom, contentment, grouchiness, or serenity that are not caused by particular events and typically last longer than feelings or emotions.
The tendency to think negative thoughts about yourself is known as
Neuroticism
Rachel is visiting her cousin's book club. She feels out of place at the meeting because she has little in common with the other members, who are all married with children and politically conservative. Rachel would likely consider the women at the book club
Outgroupers
We are likely to perceive people who are NOT similar to us as
Outgroupers
Outgroupers
People you consider fundamentally different from you because of their interests, affiliations, or backgrounds.
Ingroupers
People you consider fundamentally similar to yourself because of their interests, affiliations, or backgrounds.
Implicit Personality Theories
Personal beliefs about different types of personalities and the ways in which traits cluster together. For instance, Bradley assumes that Will is a disorganized procrastinator because of Will's casual, friendly manner.
Jamie and her brother disagree on whose turn it is to borrow the family car. Jamie says to her brother, "When I look at it from your side, I can see how you would think it's your turn to have the car." Which component of empathy does Jamie's statement represent?
Perspective-taking
Rose belongs to an online discussion group for U.S. history students. When she sees a comment she disagrees with, she prefaces her response with, "How did you arrive at your current view?" Rose is practicing which of the following? Please choose the correct answer from the following choices, and then select the submit answer button.
Perspective-taking
The ability to see things from someone else's vantage point without necessarily experiencing that person's emotions is called
Perspective-taking
Which of the following attachment styles is characterized by high attachment anxiety and low attachment avoidance?
Preoccupied
Encounter Structuring
Preventing unwanted emotions by intentionally avoiding discussion of difficult topics in encounters with others. For instance, Natalie and Julie avoid talking about living expenses because Natalie is jealous of Julie's income.
Attention Focus
Preventing unwanted emotions by intentionally devoting your attention only to aspects of an event or encounter that you know will not provoke those emotions. For example, you disregard your uncle's snide comments while forcing all your interest on your aunt's conversation.
Encounter Avoidance
Preventing unwanted emotions by keeping away from people, places, and activities likely to provoke them. For example, Jessica infuriates Roxanne, so Roxanne moves out of their shared apartment.
Deactivation
Preventing unwanted emotions by systematically desensitizing yourself to emotional experience. For example, Josh insulates himself with numbness after his wife's death.
Frances and Jose are having a disagreement over who started giving whom the silent treatment first. This is an example of which aspect of organizing information?
Punctuation
Rachel and her boyfriend Rob had an argument about their weekend plans. If Rachel and Rob experience emotions from a Western cultural perspective, which of the following is most likely to happen during the argument?
Rachel has difficulty expressing her anger, but Rob doesn't.
What are Attributions?
Rationales we create to explain the comments or behaviors of others. For example, Ryan reasons that Jason's quietness in class means that Jason is shy.
Jonas overheard a coworker make inappropriate and racist comments in their workplace. While he knows it will be unpleasant to confront his coworker, he cannot let the comments go without saying something. Jonas also knows that his employer has a no-tolerance policy for such language. Jonas has engaged in:
Reappraisal
Which of the following is NOT an example of a mood?
Relief is an example of a feeling, or a short-term emotional reaction to events that generates only limited arousal.
After his fight with Keesha, Jan analyzed what happened to see if he could determine ways in which his own behavior and emotions had caused the conflict. This process could best be described as which of the following?
Responsible perception-checking
Self-Disclosure
Revealing private information about yourself to others.
Roger's grandfather died last week and he feels intense grief at the loss. Which primary emotion is Roger experiencing?
Sadness
Women may feel ________ more often than men because this emotion doesn't threaten relationships.
Sadness
_______ communicates personal vulnerability and signals the need for comforting from others.
Sadness
When something is ________, it seems especially noticeable and significant.
Salient
Which of the following individuals is employing the self-disclosure skill "Don't make assumptions about gender"?
Sarah shares more with her best friend Carl than she does with her female friends.
Notebook paper, pencils, pens, a backpack, and a lunch box suggest the concept of school. This is an example of which of the following?
Schemata
Which of the following terms is NOT characteristic of interpersonal communication?
Segmented
Marlo is in the art building working on a project for her sculpture class. She listens to music while she works in order to block out all distractions. Marlo is engaging in
Selection
________ involves focusing attention on certain sights, sounds, tastes, touches, or smells in our environment.
Selection
Which of the following theories suggests that self-esteem is determined by how the ideal self compares to the ought self?
Self-Discrepancy Theory
Joi is sure that she is going to make a fool out of herself when she has to give a presentation in class. She is so convinced of this that she forgets what she is supposed to say and runs out of the room embarrassed. What happened to Joi is an example of which of the following?
Self-fulfilling Prophecy
Feelings
Short-term emotional reactions to events that generate only limited arousal, such as the fleeting nostalgia you experience hearing a familiar song.
________ frequently leads us to form flawed impressions of others.
Stereotyping
Marianna just heard that she got into her first-choice graduate school program. She is extremely excited, but when she meets her best friend Dee for lunch, she downplays her feelings, hiding her excitement because Dee was rejected from her first-choice program just last week. Marianna is engaging in
Suppression
________ involves inhibiting thoughts, arousal, and outward behavioral displays of emotion after emotions occur.
Suppression
Gender
The composite of social, psychological, and cultural attributes that characterize us as a male or female.
Neuroticism
The degree to which a person experiences negative thoughts about oneself. People high in neuroticism are prone to insecurity and emotional distress; people low in neuroticism are relaxed, less emotional, and less prone to distress. Also known as emotional stability.
Extraversion
The degree to which a person is interested in interacting regularly with others and actively seeks out interpersonal encounters. People high in extraversion are outgoing and sociable; those low in extraversion are quiet and reserved.
Conscientiousness
The degree to which a person is organized and persistent in pursuing goals. People high in conscientiousness are methodical, well organized, and dutiful; those low in conscientiousness are less careful, less focused, and more easily distracted. Also known as dependability.
Agreeableness
The degree to which a person is trusting, friendly, and cooperative. People low in agreeableness are aggressive, suspicious, and uncooperative. Also known as friendliness.
Openness
The degree to which a person is willing to consider new ideas and take an interest in culture. People high in openness are more imaginative, creative, and interested in seeking out new experiences than those low in openness.
What is Salience?
The degree to which particular people or aspects of their communication attract our attention.
What is Selection?
The first step of perception in which we focus our attention on specific sensory data, such as sights, sounds, tastes, touches, or smells.
Anger
The negative primary emotion that occurs when you are blocked or interrupted from attaining an important goal by what you see as the improper action of an external agent.
What is Perception?
The process of selecting, organizing, and interpreting information from our senses.
Emotional contagion
The rapid spreading of emotion from person to person, such as anger running through a mob.
What is Interpretation?
The stage of perception in which we assign meaning to the information we have selected. For instance, Randy thinks a man running down the sidewalk hurries because he is late, but Shondra infers that the man is chasing someone.
What is Organization?
The step of perception in which we mentally structure selected sensory data into a coherent pattern.
What is fundamental attribution error?
The tendency to attribute someone's behavior solely to his or her personality rather than to outside forces.
Which of the following BEST represents the influence of gender on emotion in Western cultures?
Tina's sister recently moved to another state, and Tina feels a sense of loss; she confides in her friend Nora, who listens and soothes Tina as much as possible.
Although it may protect a person from feeling intensely painful emotions, deactivation may lead to deep depression.
True
Anger is the most intense and potentially destructive emotion.
True
It is better to proceed slowly when sharing very personal or deep-seated values or emotions with another person.
True
It is not possible to keep information disclosed online private or secret.
True
Jealousy is an example of a blended emotion:
True
Self-disclosure means revealing private information about yourself to others.
True
Laurel is angry at her brother, who repeatedly ignores her phone calls and texts. Considering the Western cultural perspective, which of the following is Laurel most likely to do?
Try to patch things up with her brother by explaining that their rift has made her very sad.
The anxious feeling that comes when we can't predict or explain someone else's communication is known as
Uncertainty
According to _________, our primary compulsion during initial interactions is to reduce uncertainty about our communication partners by gathering enough information about them so their communication becomes predictable and explainable.
Uncertainty Reduction Theory
Empathy
Understanding of another person's perspective and awareness of his or her feelings in an attempt to identify with them. For instance, Gill doesn't agree with Mike's protest against the new policies at work, but he can see why Mike is worried and angry.
According to social penetration theory, the core of the self is comprised of which of the following types of attributes? A. ethnicity, gender, age B. leisure interests, food preferences, political beliefs C. values, traits, fears D. clothing, accessories, adornment E. none of the options are correct
Values, traits, fears
Alex has repeatedly asked his roommate Jill not to park in his parking space, not to use his computer without permission, and not to go into his room without knocking. When he comes home from school to find Jill in his room watching TV, Alex loses control. He yells at Jill nonstop for at least ten minutes, and she leaves his room in tears. Alex's reaction is most likely an example of
Venting
Which of the following is the most effective strategy for improving a bad mood?
Vigorous Exercise
Catharsis
Within the field of interpersonal communication, the assumption that openly expressing emotions enables you to purge them.
The Jefferson Strategy for managing anger involves which of the following?
counting to ten before reacting
The fundamental attribution error is best described by which of the following?
the tendency to attribute others' behavior to internal causes rather than to external ones
Maurice is telling his friend Paul about the calculus exam he just took. Which of the following thinking patterns indicates Maurice is engaging in critical self-reflection?
"I wonder if Paul thinks I'm bragging right now." This reveals Maurice's self-awareness because he is considering his thoughts, feelings, and behavior as he talks with Paul about the exam.
Social Penetration Theory
Altman and Taylor's model that you reveal information about yourself to others by peeling back or penetrating layers.
Communication unfolds over time through a series of interconnected actions carried out by participants. This statement best describes which of the following features of communication?
Process
If we perceive a relationship with another as I-Thou, according to Buber, we are
Treating the other as a unique individual
Which of the following statements about culture is incorrect? A. A person learns cultural beliefs from numerous people and sources. B. Culture includes numerous types of large-group influences. C. A person can only have one cultural background. D. Culture is like a collective sense of self shared by a large group of people. E. A person's culture provides a powerful source for their sense of self.
C. A person can only have one cultural background
Bryce has just graduated from college and is about to begin job-hunting. What should he do first to determine if his online self-presentation needs improvement? A. compare his profile to his friends' and make sure his is better B. delete all personal photos, commentary, and content from his online presentation C. ask himself if he's comfortable sharing all the elements of his online presentation with future employers D. inform his online friends that he will no longer be posting personal information until he finds a job E. fix his current online presentation by adding postings about all of his recent achievements.
C. ask himself if he's comfortable sharing all the elements of his online presentation with future employers
Preoccupied Attachment
High in anxiety and low in avoidance: they desire closeness but are plagued with fear of rejection.
Cara is a social chameleon. She can talk to anyone in any social situation. Which one of the following terms best describes Cara?
High self-monitor
The interpersonal process model of intimacy is based on which of the following premises? A. Closeness within a relationship requires both disclosure and responsiveness to disclosure. B. Interpersonal intimacy is based on physical closeness. C. Both partners within a relationship experience intimacy at the same time. D. The development of intimacy within a relationship requires recognition of the other person's blind area. E. Intimacy involves embracing all of the layers that make up your partner's self.
Closeness within a relationship requires both disclosure and responsiveness to disclosure.
__________ information is the actual meaning of your words.
Content. Unlike relationship information, which consists of signals, content information is the actual meaning of your words.
James was raised in a very religious family, and as part of his religious beliefs, he does not use technology on certain days of the week. James's preference is an example of
Culture. Culture includes many different types of large-group influences, including religion, gender, and ethnicity. In James's case, his religion has influenced his use of communication tools.
Which of the following statements is incorrect? A. Our public self, or face, is the one we present to others. B. Others' impressions of us are generally based on our public selves. C. Our private selves and our public selves are often the same. D. Our private self is the one we show to family members and romantic partners. E. We actively create our public selves through our communication.
D. Our private self is the one we show to family members and romantic partners.
Pick the statement that best depicts a person with a dismissive attachment style. A. Dana tries to share as much of herself as possible with new friends so they feel they know her more quickly. B. George worries a lot about what his friends might think of him if they really "knew" him. C. Brianna feels connected to her close friends and often calls them her second family. D. Jakob always wonders what his friends say about him when he's not there. E. Nikka enjoys having a best friend but usually starts feeling trapped when they expect things from her.
E. Nikka enjoys having a best friend but usually starts feeling trapped when they expect things from her.
A competent communicator would most likely choose which of the following forms of interpersonal communication when breaking up with a long-term romantic partner?
Face-to-face
Culture is defined as an individual's set of beliefs, attitudes, values, and practices.
False
In general, online communication is the quickest way to send and receive a message.
False
Jody is a low self-monitor; this means she prefers knowing exactly what she's expected to do or say in any given situation.
False
The dynamic nature of interpersonal communication means that no two moments within the same interaction will ever be identical.
False
The exchange of a series of messages is called contexts:
False
A person displaying which of the following attachment styles is best described as fearing rejection and shunning relationships in an attempt to avoid the pain associated with them?
Fearful
Melanie has had few close relationships due to her fear of rejection and a lack of desire for what feels to her like suffocating closeness. She is close to her little brothers and sisters, whom she babysits every day, but she knows that even those relationships are built from necessity, since they depend on her. What attachment style does Melanie best represent?
Fearful
Biologists and psychologists agree that roughly___ of what makes us who we are is determined by our biological heritage.
Half
Tara's favorite class is political science because her professor is clear about her expectations for in-class discussions and calls on students in alphabetical order to respond to specific questions on class readings. Tara exhibits:
High self-monitoring. Tara is a high self-monitor, preferring situations in which clear expectations exist regarding how she is supposed to communicate.
Communication that has little impact on your thoughts, emotions, behaviors, and relationships is called ____________ communication.
Impersonal
Secure Attachment
Individuals are low on both anxiety and avoidance: they're comfortable with intimacy and seek close ties with others.
Megan and Larry haven't seen each other in weeks, though they have been friends for years. Over winter break, they meet at a café and enjoy a cup of coffee together while they catch up. This is an example of a(n):
Interaction. When people exchange a series of messages, whether online or face-to-face like Megan and Larry, the result is called an interaction.
Communication between two people in which the messages exchanged significantly impact their thoughts, emotions, behaviors, and relationships is called:
Interpersonal Communication
In the United States, women are more likely than men to assess themselves based on the quality of their
Interpersonal Connections
Consistently communicating in ways that are appropriate, effective, and ethical results in which of the following?
Interpersonal communication competence. Consistently communicating in ways that are appropriate, effective, and ethical results in interpersonal communication competence.
Interpersonal communication is dyadic. What does this mean?
Interpersonal communication involves pairs of people. Interpersonal communication is dyadic—that is, it involves pairs of people, or dyads. This characteristic differentiates interpersonal communication from other forms of communication.
Which of the following describes communication involving only one person, such as talking out loud to oneself or having a mental "conversation" in one's head?
Intrapersonal communication
Karen has plans with her best friend for a beach weekend. On her way to the beach, Karen's boyfriend Todd calls her to say that his father is gravely ill, and he has to fly home immediately. Which choice is the most effective for Karen if she wants to prioritize her relational goals with Todd?
Karen should offer to cancel her beach plans in order to accompany Todd and support him through this crisis.
Which of the following BEST exemplifies how intercultural communication challenges are not limited to language?
Marco is careful not to use the thumb and index finger touching in the OK sign when he travels to Brazil, because this gesture is considered an obscenity there.
A dismissive attachment style is characterized by viewing relationships as relatively unimportant:
True
Terri says to Jorge, "I'm glad we can be so open with each other." This is an example of which of the following?
Meta-communication
Communication is a ________ that unfolds over time through a series of interconnected actions carried out by the participants.
Process
Roberto's brother Sam is about to catch a plane for a vacation in Canada. Roberto texts Sam to wish him safe travels and a great vacation. In this example, Sam is the
Receiver. Roberto's message is intended for Sam, so Sam is the receiver.
Mikhael and some friends threw a party at his house while his parents were out of town. Mikhael posted photos of the event to his Facebook page, figuring he would remove them later, before his parents could see them. Which step in improving online communication should Mikhael remember?
Remember that your posts are permanent.
Which of the following is the BEST example of the transactional communication model?
Ron and his friends meet at the campus café and hash out a plan for their group project with everyone's involvement.
Set a goal of participating in class discussions at least once per week in order to practice effective speaking.
Self-presentation
To impress a blind date, Wen brings flowers and gives many compliments in order to seem likable and thoughtful. Which interpersonal goal is Wen trying to achieve?
Self-presentation
Which of the following does NOT describe a communication channel? A. auditory B. visual C. tactile D. olfactory E. sensory
Sensory
Maggie is motivated to improve her communication skills at school. Which of the following should she do?
Set a goal of participating in class discussions at least once per week in order to practice effective speaking.
Gina notices that the most popular girls in school wear 7 For All Mankind jeans. When Gina goes shopping with her mom, she says that she does not want generic jeans anymore because she has to have the 7 brand. This example illustrates which of the following?
Social Comparison
Which of the following theories uses an onion as a metaphor to describe peeling back or revealing layers of information about yourself? A. social learning theory B. self-discrepancy theory C. dialectical theory D. social penetration theory E. uncertainty reduction theory
Social Penetration Theory
Marina needs to reschedule a doctor's appointment to later on this afternoon. Which form of communication would be the BEST choice for this task?
Telephone Call
Self-awareness
The ability to view yourself as a unique person distinct from your surrounding environment and to reflect on your thoughts, feelings, and behaviors
Attachment Anxiety
The degree to which a person fears rejection by relationship partners.
Warranting Value
The degree to which online information is supported by other people and outside evidence.
Attachment Avoidance
The degree to which someone desires close interpersonal ties.
Self
The evolving composite of self-awareness, self-concept, and self-esteem.
Which of the following best describes intimacy? A. the sharing of multiple aspects of self with a partner B. romantic and sexual feelings for a partner C. the process of revealing a deeper self to a partner D. the feeling of closeness and union between partners E. the security that comes from belonging to a group
The feeling of closeness and union between partners
Interpersonal Process Model of Intimacy
The idea that the closeness we feel toward others in our relationships is created through two things: self-disclosure and responsiveness of listeners to such disclosure.
Mask
The public self designed to strategically veil your private self—for example, putting on a happy face when you are sad or pretending to be confident while inside you feel shy or anxious.
Face
The self we allow others to see and know; the aspects of ourselves we choose to present publicly.
Which model of communication includes the active role receivers play in constructing meaning during a communication event?
Transactional
In an online context, what others say about you is more believable than what you say about yourself. What theory does this best describe?
Warranting Theory
All of the following are examples of nonverbal cues EXCEPT: Written words Facial Expression and Eye Contact Hand Gestures Vocal Tone and Volume
Written Words: Content information is conveyed directly through spoken or written words, but nonverbal cues are not spoken or written.
If you view your interpersonal connections to others as I-It, all of the following things are likely to occur EXCEPT
You'll spend too much time worrying about the other person.
Thomas is living abroad in Sydney, Australia, during his junior year of college. To build his intercultural competence, he should avoid doing which of the following?
reminding locals he's an American to excuse his mistakes
