COM Chapter 1: Introduction to Communication

Relationship goals

Building maintaining or terminating bonds with others

Linear communication model

Communication is an activity in which information flows in one direction from a start point to an endpoint

Repeatable goal-directed behaviors and behavioral patterns that you routinely practice and that reflect knowledge of competent communication are known as a. Communication skills b. Communication competence c. Fields of experience d. Feedback

Communication skills

Communication competence

Consistently communicating in ways that are appropriate effective and ethical

noise

Distractions that change how the message is received

Which feature of competent communication requires you to treat others with respect and communicate with them honestly, kindly, and positively? a. Effectiveness b. Ethics c. Appropriateness d. Connections

Ethics

Transactional communication model

Fuse communication as multi directional that is participants mutually influence one another's communication behavior

Small group communication

Involves three or more interdependent persons who share a common identity such as a membership on a team and who communicate to achieve common goals or purposes

instrumental goals

Practical objectives you want to achieve or tasks you want to accomplish

Communication skills

Repeatable goal directed behaviors and behavioral patterns that they routinely practice

Feedback

Response to messages

mediated communication

Separated by some type of technological device

contexts

Situations which include how much time you have how many people are in the situation and whether the setting is personal or professional

Sender

The individual who generates the information to be communicated packages it into a message and chooses one or more channels for sending it

Message

The package of information transported during communication

Receiver

The person or people for whom a message is intended

self-monitoring

The process of observing our own communication and the norms of the situation in order to make appropriate communication choices

public communication

The process of preparing and delivering a message to an audience to achieve a specific purpose also known as public speaking

Interactive communication model

Views communication as a process involving senders and receivers; however, according to this model communication is influenced by two additional factors feedback and field experience

interaction

When people exchange a series of messages whether face-to-face or online

Which of the following is not one of the five features that define communication a. Contexts b. Ethics c. Channel d. Media

b. Ethics

If you convince your sister to lend you her car by describing your clean driving record and devotion to speed limits you are accomplishing what type of goal? a. Rhetorical b. Relationship c. Self-presentation d. Instrumental

d. Instrumental

self-presentation goals

presenting yourself in certain ways so that others will view you as you want them to

Effectiveness

The ability to use communication to accomplish the three types of goals discussed earlier (self-presentation, instrumental, & relationship)

Fields of experience

The beliefs attitudes values and experiences that each participant brings to a communication event

Interpersonal communication

The communication between two people in which the messages exchanged have a significant impact on the participants thoughts emotions behaviors and relationships

Appropriateness

The degree to which your communication matches expectations regarding how people should communicate

Communication

The process through which people use messages to generate meanings within and across contexts, cultures, channel, and media

channel

The sensory dimension along which communicators transmit information

Ethics

The set of moral principles that guide your behavior toward others

Rhetoric

The theory and practice of persuading others through speech

Media

Tools for exchanging messages

According to the _____ model, there aren't senders or receivers; instead, participants consistently exchange verbal and nonverbal messages and feedback I collaboratively create meaning. a. Transactional b. Interactive c. Linear d. Instrumental

Transactional