COMM 218z Final practice

T/F As long as people perceive their goals to be mutually exclusive, the conflict is real.

True

T/F Being around a calm person who makes you feel more at peace is an example of emotional contagion.

True

T/F Friendships are created, managed, and maintained through communication.

True

T/F The seriousness of the transgression and the relative strength of the relationship prior to the offense are the two most significant factors in whether forgiveness will be granted.

True

T/F The way you present your ideas makes all the difference in maintaining a positive climate while arguing a point.

True

Your close friend Marisa has recently struck up a friendship with someone you consider a bad influence. You also resent the fact that she spends less time with you now because of this new relationship. Which guideline for friendship do you need to remember?

Value both connection and autonomy

Partners who seek which kind of outcome are more likely to listen to each other and less likely to be hostile, ultimately leading to less stress and anger?

Win-Win

Messages have __________ and relational dimensions.

content

Effective communicators realize that although it's impossible to __________ conflict, there are ways to __________ it effectively.

eliminate; manage

"Pleased" is a word that suggests a different degree of emotional __________ than "thrilled."

intensity

T/F Descriptive statements can be just as honest as their evaluative counterparts.

False

T/F Metacommunication is a relationship enhancer in face-to-face conversations but not online.

False

T/F Sexual activity is less satisfying when accompanied by direct verbal communication.

False

T/F With training, it is possible to avoid conflicts.

False

According to Sternberg's triangular theory, which type of love is characterized by a combination of passion and commitment?

Fatuous love

Which statement is TRUE about hearing versus listening?

Hearing is the process in which sound waves strike the eardrum and cause vibrations that are transmitted to the brain

In which external dialectic does a relational pair reconcile a desire for involvement with others outside the relationship and time together within the relationship?

Inclusion-Seclusion

Words such as "perhaps," "possibly," and "could" characterize which of Gibb's approaches?

Provisionalism

Your spouse is not interested in hearing how you feel when your boss belittles you at work. Instead, he suggests ways you can avoid such criticism. He is what kind of listener?

Task-oriented

Members of which culture prize harmony among members of their "in-group" and are less frank about expressing negative emotions toward outsiders?

Collectivistic

__________ strengthen a relationship when they are complementary.

Differences

Rank the following kinds of confirming messages from most to least positive.

Endorsement, Acknowledgment, Recognition

When people fail to see mutually satisfying answers to their problems, they have __________.

perceived incompatible goals

Blurters tend to be high in ____________.

verbal aggressiveness

You spent all day cleaning the house until every counter and floor sparkled, efforts that went unnoticed when your romantic partner got home. This lack of recognition stung because your primary love language is __________.

words of affirmation