Comm
Which statement makes its point most credibly?
"According to the U.S. Bureau of Labor Statistics, 50,000 health care jobs were added in December 2018."
Which statement is an opinion?
"Recreational marijuana should be legal in the United States."
Which statement is a factual claim?
"Same-sex marriage is legal in the United States."
What words are common in disfluent speeches?
"Uh" "Like" "Um"
To use support effectively in a presentation, three steps must be taken. Place the steps in chronological order, with the first step at the top and the last step at the bottom.
1. Locate places in your presentation that require support 2. Choose the type of support you will need 3. Consider the quality of the source material you discovered while researching
What is an example of an object as a presentation aid?
A 19th-century Japanese teapot
Who is likeliest to give an impromptu speech?
A business professional attending a weekly meeting to discuss ongoing company projects
What graphic slide shows numeric information without displaying actual numbers?
A chart
What type of support is most needed when you are giving a presentation about a concept that is new or unfamiliar to your audience
A definition
What type of support is most needed when you are giving a presentation about a concept that is new or unfamiliar to your audience?
A definition
Which source is the most subjective?
A documentary about capitalism, made by a progressive filmmaker
Which speech rate is perceived by the audience as the most persuasive?
A fast rate
Business professionals who want to record an extemporaneous speech are best served by which type of audience?
A friendly audience
Which website scans the entire Internet for the information you are seeking?
A general search engine
Which objects might be inappropriate for a presentation?
A hamster A power saw
Which speech type is most commonly used in TED Talks?
A memorized speech
Which speech type is recited entirely from memory?
A memorized speech
Which presentation aid is most likely to be very provocative to audiences?
A picture
Which of the following is a helpful attitude in approaching the delivery of your speech?
A positive and optimistic attitude
What survey tool consists of written questions for people to answer?
A questionnaire
A database is most similar to what information source?
A research search engine
What are examples of potentially harmful presentation aids?
A sample of food that contains serious allergens such as peanuts A photograph that shows dead bodies An essay that uses offensive language about women
Colleges, universities, and professional associations unanimously agree that plagiarism is what?
A serious offense regardless of who does it
Why is a short response effective when answering the question of an audience member?
A short response helps keep you from going off topic. The answer may be of interest to only one or a few people. A short response helps you avoid saying the same thing over and over.
Which speech topics would benefit from the use of a presentation aid that incorporates flavors?
A speech about cooking A speech about wine
Which speech topics would benefit from the use of a presentation aid that incorporates odors?
A speech about perfume A speech about spices
Which sources are likeliest to lack objectivity about the health effects of using tobacco?
A study performed by a professor who accepted grant money from groups that lobby for lax tobacco laws A study funded by a tobacco company
Which type of graphic slide is best for comparing actual text or numbers among various groups? For instance, it might display specific job salaries for different occupations.
A table
What are the two most important qualities of facial expression when delivering a speech?
Achieving congruence between facial expressions and tone Varying facial expressions
Which type of speech sounds as if it is being delivered off the cuff but is actually prepared ahead of time?
An extemporaneous speech
Business professionals are unlikely to choose to record which type of speech?
An impromptu speech
What type of speech is delivered without much, if any, preparation?
An impromptu speech
How are fluent speakers perceived by their audience?
As good communicators
What happens when a speaker uses presentation aids?
Audiences learn more. Audiences remember more.
What is another term for nonprint materials?
Audiovisual materials
Which types of slides convert numbers into a visual display?
Bar charts Line charts
Why should you include no more than three points in your impromptu speech?
Because you may be unable to remember more than three points while speaking Because audience recall diminishes if you discuss more than three points
Which website is especially valuable for accessing free books or portions of books online?
Books.google.com
What are the characteristics of effective slides?
Brief Clear
What strategies are recommended for using handouts in presentations?
Bring enough copies for all audience members. Distribute your handout at an appropriate time during the speech. Create an audio recording of the information on the handout for visually impaired audience members.
What form does the text in a text slide usually take?
Bulleted words and phrases
How can you best decrease anticipatory anxiety before a speech?
By beginning to prepare for the speech
As a speaker, how can you get comfortable with your audience?
By responding to and being aware of the needs of your audience By talking to audience members before you start speaking By making an effort to ensure that your audience is comfortable
What is the first rule of using supporting materials ethically?
Cause no harm.
Pie chart
Choice A graphic display in the form of a circle divided into segments
Line chart
Choice A graphic display in the form of a line or lines that connect various data points
Bar chart
Choice A graphic display that depicts numbers as bars on a graph
Which of the following is a recommended guideline about personal appearance when giving a speech? Multiple choice question.
Choose accessories that attract very little attention.
What is the best way to collect original data about things you are unable to actually observe, such as people's feelings?
Conducting surveys
What is the best term for duplicating intellectual works that are protected under the law, without the owner's permission?
Copyright infringement
Which aspects of a source should be confirmed before it is used as supporting material in a presentation?
Currency Credibility Objectivity
In general, which of the following accessories would not be appropriate when giving a speech?
Dangling, attention-grabbing earrings Numerous bracelets that create noise when you move
Which of the following are commonly given as scripted speeches?
Delivering a State of the Union speech Presenting television news
What is the process of confronting frightening situations head-on called?
Desensitization
Which two of the following are recommended practices for dressing for a presentation?
Dress slightly more formally than audience members. Dress to match the formality of audience members.
Before incorporating supporting material into your speech, what should you do?
Evaluate its credibility, objectivity, and currency.
What makes the author of source material convincing?
Expertise Experience Training
What are the four basic styles of delivery? Scripted Memorized Extemporaneous Recorded Impromptu
Extemporaneous Memorized Impromptu Scripted
Speakers using which delivery styles are likely to be viewed as being genuine?
Extemporaneous speeches Impromptu speeches
What are recommendations for body posture and body position when speaking?
Face your audience. Square your shoulders. Stand up straight.
Books generally offer more current information than periodicals do.
False
Business professionals increasingly request that their speeches go unrecorded.
False
True or false: An extemporaneous speech is delivered on the spot, with little or no preparation.
False
True or false: Business professionals increasingly request that their speeches go unrecorded
False
True or false: Credibility, objectivity, and currency are equally important regardless of the topic of the speech.
False
What term refers to the flow of words the speaker chooses?
Fluency
What are recommended guidelines for using gestures?
Gestures should appear unplanned. Gestures should be appropriate in number. Gestures should be appropriate for the context.
What are ways to stay flexible and calm while delivering a speech?
Get to the venue ahead of time Stay calm if you lose your train of thought
What is the best example of patchwork theft?
Giving a speech that consists mostly of unattributed sentences from numerous different sources
What is an example of global theft?
Giving a speech that someone else wrote entirely
What situation is likeliest to provoke the most public speaking anxiety?
Giving an impromptu speech about a topic that is unfamiliar to you
What is the term for an electronic presentation aid that displays visual information such as photographs, charts, and tables?
Graphic slide
What are physical effects of the fight-or-flight response?
Heart rate increase Perspiration increase Breathing rate increase
What are tips for eye contact while giving a speech?
Hold eye contact for a moment. Attempt to make eye contact with each audience member at least once.
The four basic styles of delivery concern ______ a speech is delivered. Multiple choice question. why how where when
How
What should you consider when evaluating the objectivity of a source?
If the publisher of the source has financial interest in the message's content If the source was funded by someone with political interest in the message's content
What are ways to focus on people during a speech?
Include the names of your colleagues when introducing them Use sentences in which people are the subject Name people in the audience when relevant to your speech
What physical effects of public speaking anxiety are you likely not to be conscious of when they occur?
Increased blood pressure Stress-hormone production Dilation of pupils
What is the term for failing to give credit for small portions of your speech that someone else wrote?
Incremental theft
Which situations best lend themselves to an extemporaneous speech?
Informational Promotional
What are outcomes of focusing on friendly faces first?
It can help you feel composed. It can build confidence.
What are outcomes of positive self-talk?
It can prevent negative self-talk from translating into a lackluster performance. It can relieve the physical effects of stress.
Why is using harmful presentation aids unethical?
It could hurt your audience emotionally or psychologically. It could hurt your audience physically.
Why is a scientific study published in an academic journal considered objective?
It is based on data. It was reviewed by experts.
What statements about preparing for a presentation are true?
It is necessary to practice with low-tech presentation aids. It is necessary to practice with high-tech presentation aids.
What does pausing before answering an audience member's questions accomplish?
It lets you calm yourself if you feel threatened by the question. It gives you time to collect your thoughts and think about how you will answer. It conveys the impression that you are considerate and deliberate.
What are outcomes of practicing public speaking visualization?
Less speaking anxiety Fewer negative thoughts
What are examples of periodicals?
Magazines Newspapers
What information source is found in libraries, has a small font size, and is most useful for accessing copies of older print materials?
Microfilm
What are the qualities of an objective source?
More trustworthy Unbiased
As a speaker, how can you use the room to your advantage?
Move around without distracting your audience Stand, sit, or walk in places where your audience can see you
Which adjectives best describe a successful extemporaneous speech?
Natural Conversational
Which adjective best describes public speaking anxiety?
Normal
For which audiences should you slow your speaking rate?
Older adults Young children
Which group is the least likely to experience public speaking anxiety?
People who often speak in front of an audience
What is a true statement about personal observation?
Personal observation is a type of original research.
Which method of gathering original research involves watching a phenomenon and taking notes about what you notice?
Personal observing
What are examples of nonprint materials?
Photographs Movies Sound recordings
What sorts of materials are usually protected under copyright law?
Photographs Songs Movies
What is the term for the measure of how high or low the voice is?
Pitch
What will most likely help your audience recall more of your speech after it is over?
Playing music Distributing handouts Displaying photographs
Which speech topics would likely require current sources?
Politics Driverless car technology
What are the best techniques for practicing with presentation aids that are slides?
Practice advancing your slides as you speak. Face the audience when discussing slides.
How can you best desensitize yourself to public speaking?
Practice speaking in front of an audience.
What are examples of text slide softwares?
Prezi Google Slides
What are characteristics of people who experience the highest levels of the psychological effects of public speaking anxiety?
Prone to worry Inhibited Introverted
What are examples of research search engines?
PubMed Google Scholar
What types of support are acceptable for backing up claims made in a presentation?
Quotations Definitions Statistics
What is an example of incremental theft in a speech?
Quoting someone without giving a verbal footnote
What should you do if you receive a question from the audience that strays from your topic?
Reframe the question so that it fits your agenda
How should your movements appear to the audience?
Relaxed Purposeful
What should you do if you are scheduled to give a speech to a group of people from another culture?
Research that culture's speaking normsAdapt your speech to their culture's speaking norms
Which behaviors are common when experiencing public speaking anxiety?
Saying "uh" and "um between words Pacing Fidgeting
When a speaker delivers a scripted speech, which of the following are likely to distract the audience?
Scrolling page to page while reading the speech from a smart phone Flipping the pages of a printed manuscript
You are giving a speech about the recent backlash against the new driverless car technology. The following sources of supporting material are all credible, but which ones make the most sense to use in your speech?
Something published three months ago Something published three weeks ago
What are ways to engage your audience?
Speak truthfully Answer audience questions Take a moment before responding to audience members' questions
What is often featured in credible supporting material?
Statistics
________________________is a speech disorder that disrupts the flow of words with repeated or prolonged sounds and involuntary pauses.
Stuttering
Which are types of graphic slides?
Tables Charts Pictures
What situations may cause the body to experience negative stress?
Taking a pop quiz Going to the dentist to have a tooth removed
What is the name for an electronic display of words to accompany a speech?
Text slide
Which body part communicates the most nonverbal information?
The face
What are disadvantages of a delivering a memorized speech?
The large time investment to write and then memorize the speech The perception the audience may have that the speech is insincere
What is vocal volume?
The loudness or softness of your voice
Which sensations are associated with debilitating public speaking anxiety?
The mind going blank The desire to escape
When you plan to use a presentation aid, what elements of the context should you consider?
The size and arrangement of the room The resources available The time available for the speech
What is speech rate?
The speed at which you speak
Which statements are true of effective text slides?
They contain just enough information to introduce a new point. They are easy to understand quickly.
Which are true statements about presentation aids?
They help engage the audience. They can be electronic or nonelectronic.
Which are true statements about databases?
They tend to focus on a specific academic discipline. They tend to be narrow and specialized.
In the assertion-evidence approach to graphic slides, what is the primary function of the slide heading?
To make a claim
You will likely need supporting material when you are giving a presentation for what purposes?
To persuade To inform
Which of the following are common articulation problems?
Transposition Substitution Addition
Effective delivery involves maintaining eye contact with audience members.
True
True or false: A presentation aid should be an accessory, not the sole focus of your speech.
True
True or false: If you plan to use a presentation aid, you should have a backup plan in place.
True
True or false: Public speaking anxiety can impact how people behave.
True
True or false: Support is needed when factual claims are made during a presentation.
True
True or false: The best way to stay flexible and calm during a speech is to master your content.
True
What are qualities of a credible source?
Trustworthy Believable
What is developing a specific mental image of winning or giving a successful performance called? Multiple choice question.
Visualization
What are vocal elements that affect delivery?
Volume Fluency Rate
What are the best practices for using a potentially harmful aid in a presentation?
Warn the audience right before you introduce the aid. Warn the audience at the beginning of the presentation.
When might it be appropriate to embed a picture into your slide show?
When emphasizing the importance of treating dental cavities When discussing deforestation of the Brazilian rainforests
When would it be appropriate to use an object as a low-tech presentation aid?
When it is safe When it is has something to do with the topic of the speech When it can be integrated easily into the speech
When is a scripted speech appropriate?
When there is a set period of time in which you can speak When you need to get the wording exactly right
What contextual factors should you consider before deciding which aids to use in a presentation?
Will you have the resources you need to use your presentation aids? Will everyone be able to see your presentation aids? Will you have adequate time to set up your presentation aids beforehand?
People would make good presentation aids in speeches about which topics?
Yoga First aid
A presentation_____________________________ can be anything that is used in conjunction with a speech or presentation to stimulate listeners' senses.
aid
Stage fright is a specific form of ______.
anxiety
Interviews are useful for acquiring information about a person's ______.
attitudes histories beliefs
The unauthorized use of text, photos, works of art, or other materials protected under the law is called__________________________ infringement.
copyright infringement
The _____________________ -or-flight response is a reaction that helps prepare the body either to confront the stressor or to avoid it.
fight
The smoothness of a speaker's delivery is called .
fluency
Stealing your entire speech from another source and presenting it as if it were your own is called ___________________________ theft
global
A(n) ________________________slide is an electronic display of information (for example, charts and tables) in a visually compelling format that can enhance listeners' attention.
graphic
A(n) ________________________is a structured conversation in which one person poses questions to which another person responds.
interview
A simple physical object is an example of a(n) ____________________________ -tech presentation aid.
low
A(n) _________________________speech is written word for word and then delivered without a script or notes.
memorized
A photographic medium called ___________________, stores miniature reproductions of print materials. Libraries often use it to make older resources available to their patrons.
microfilm
Copying words from multiple sources and putting them together to compose your speech is called
patchwork theft
A(n)_______________________ search engine scans the Internet for scholarship in books, academic journals, and other periodicals.
research
A(n) ______________________speech is read aloud exactly as written.
scripted
Public speaking anxiety is also referred to as ______.
stage fright
A(n)________________________ involves collecting data by asking people directly about their experiences.
survey
A(n)____________________________ is the display of words or numbers in a format of columns and rows
table
A presentation slide that contains verbal content is called a(n)____________________________ slide.
text
True or false: A speaker reflecting certain Arab cultures may be less likely to follow a problem-solving model in a speech because the problems would be seen as fate that cannot be solved.
true
What advantages does a memorized speech have over other types of speeches?
You can make more eye contact with audience members. You can gesture more easily while delivering it.
While you give a speech, what should be true about your personal appearance?
You look well groomed You are wearing clean clothes
What are important caveats about speaking at a fast rate to sound more persuasive?
You need to adapt your speaking rate to your audience. You need to avoid speaking too fast.
What are common physical effects of public speaking anxiety that you may be conscious of when they occur?
Perspiring more Breathing heavily Heart beating faster
What is the nervousness or fear brought on by performing in front of an audience?
Public speaking anxiety
Pitch and articulation are examples of _______________________elements of a speech.
vocal
Which question should you ask yourself in order to develop talking points for an impromptu speech? "What three things do I want my audience to know?" "How can I best inform my audience without boring them?" "What can I tell my audience that it doesn't already know?" "How can I impress my audience with my ability to speak off the cuff?"
"What three things do I want my audience to know?"
What is the extent to which the speaker pronounces words correctly called?
Articulation
Which type of speech has the advantages of a scripted speech (such as control over your message) but allows you to gesture more easily?
A memorized speech
How many gestures should be used in a speech?
A moderate amount
Which person is least likely to experience public speaking anxiety?
A person who is outgoing
During which type of speech does the speaker always know what to say next?
A scripted speech
What type of speech provokes the least public speaking anxiety?
A scripted speech
Which recorded speech type is most appropriate for a crisis?
A scripted speech
Which speech is the most time-consuming to prepare for?
A scripted speech
Which type of speech is written and then read aloud word for word?
A scripted speech
Which type of speech offers the most control over the content?
A scripted speech
Which type of speech is well-suited to a person who can think quickly on the spot?
An impromptu speech
What feeling is common before a speech?
Anticipatory anxiety
What is a feeling of worry or unease called?
Anxiety
What should you do if you forget part of your memorized speech while you are delivering it?
Improvise
Sir Richard Branson advocates doing what in business settings?
Smiling
How can volume be used by speakers to create certain effects?
Speaking softly invites the audience to pay closer attention Speaking loudly communicates enthusiasm
What types of speeches do Americans typically expect?
Speeches that identify a problem, then offer a solution to it Speeches that are organized linearly
How should a successful extemporaneous speech sound to the audience?
Spontaneous
_____________________________is defined as the body's reaction to any type of perceived threat
Stress
Which perception leads an audience to believe that impromptu and extemporaneous speeches are "from the heart"?
The speaker has had little time to prepare the speech
What are true statements about recorded speeches?
They provide an important opportunity for business professionals. They are more easily shared thanks to advances in Internet technology. They are generally watched by more people via the Internet than in person.
What are ways to succeed when asked to deliver an impromptu speech?
Think in threes. Don't panic.
What are challenges of delivering impromptu speeches? (Choose every correct answer.) Multiple select question. Memorizing the speech word for word Thinking on the spot Developing speaking points quickly Devoting enough time to prepare for the speech
Thinking on the spot Developing speaking points quickly
What are reasons to smile in business settings?
To communicate your authenticity To display your enthusiasm
What are advantages of giving an extemporaneous speech?
Tone that is easygoing and relaxed Ability to make eye contact with audience
What are ways to stay calm when asked to deliver an impromptu speech? Multiple select question. Use negative self-talk (such as "I don't think I can do this"). Use positive self-talk (such as "I can do this"). Take a deep breath. Take a series of short, rapid breaths.
Use positive self-talk (such as "I can do this"). Take a deep breath.
What are situations in which giving an extemporaneous speech may be unwise or inappropriate?
When a formal tone is needed When perfect grammar is important When you have to speak for a specified amount of time
How are high-pitched speakers generally perceived?
As nervous As unsure
Impromptu speeches are especially challenging for which group of people?
People who feel anxious about public speaking
Speaking with fluency is the most challenging for which group of people?
People who stutter
Why is public speaking recognized as a common stressor?
Public speaking is a source of stress for many people.
What are typical outcomes of debilitating public speaking anxiety?
Refraining from making eye contact with people Fantasizing about escape from the situation
A(n) is an event that causes the body to experience stress
stressor