Communication Styles

Lakukan tugas rumah & ujian kamu dengan baik sekarang menggunakan Quizwiz!

Encoding

process of transforming information to be conveying into a transferable form

Thinking

process where the source or sender generates the information intended to be shared with others

Feedback

response of the receiver to the message

Receiver

target of the message

Noise

term describing anything which disrupts the communication process

Message

thought, idea, opinion, etc. which the sender has encoded and wants conveyed

Active Listening

type of listening where the listener provides feedback to the speaking according to the information received

Passive Listening

type of listening which involves the listener taking in information with little to no outward reaction

Either/Or Fallacy

characterized by presenting an idea with only two choices— either for or against the idea

Passive Communication

communication style characterized by not reacting, standing up or being noticed and avoiding confrontation

Aggressive Communication

communication style characterized by the use of manipulation to achieve an end goal

Assertive Communication

communication style characterized by trying to reach a mutually agreed upon solution by creating an atmosphere where others can express themselves to reach a common solution; "broken record"

Passive-Aggressive Communication

communication style which is characterized by the desire to avoid conflict but still manipulates the situation to meet the end goal

Communication

exchange of thoughts, opinions or information by speech, writing or behavior

Propaganda

ideas or facts which are a part of someone's cause; is used to damage the opposing cause

Sender

individual or group who sends or originates the message

Non-Verbal Communication

messages sent through body langue and facial expressions

Channel

method or medium in which the message is sent

Liner Model of Communication

model depicting a one-way process where the sender is the only one sending a message and the receiver does not offer feedback

Interactive model of communication

model depicting the exchange of ideas and messages taking place from both the sender and receiver and vice versa, but not as a simultaneous process

Transactional model of communication

model depicting the exchange of messages between the sender and receiver where each takes turns to send or receive messages in a simultaneous process

Receiving

process involving the reception of the sender's message by the receiver

Decoding

process of mentally processing a message

Transmitting

process of selecting the appropriate channel of communication for message delivery

Communication style

way in which a message is conveyed


Set pelajaran terkait

Self Test: Basics of Medical Terminology

View Set

PN Fundamentals Online Practice 2023 A

View Set

Week 3 - Bassett Ch. 6 & Ch. 11 edit

View Set