Communication Test II

Which of the following are considered when analyzing the speaking occasion?

Audience expectations

Often the difference between a successful & an unsuccessful speech is the choice of topic.

True

Which of the following strategies can help manage debilitative communication apprehension?

Understanding the difference between rational and irrational fears

A sentence that states, "After listening to my speech, my audience will be able to . . ." is an example of a:

a specific purpose statement

_____ is the degree to which people like or appreciate one another.

affinity

Extended metaphors that can be used to compare or contrast an unknown concept with a known one are called ____________.

analogies

Messages that show you are valued are called ____________.

confirming responses

According to Altman & Taylor, the degree of intimacy in a relationship depends on the:

depth and breadth of information shared

A complete assertive message has five parts beginning with a ____________.

description of the behavior in question

All of the following are functions of a transition EXCEPT:

to tell how the conclusion relates to the body of the speech

A _____________ organizational pattern arranges points based on types or categories.

topic

A speech to inform has the primary function of expanding audience knowledge on a topic.

true

Although both sexes are equally likely to reveal negative information, men are less likely to share positive feelings.

true

Audience analysis is the purest form of receiver orientation.

true

In an informative speech it is important to remind your audience of the importance of your topic to them.

true

In general, as the amount of information partners know about each other increases, so does their attraction.

true

Messages that show you are valued are known as confirming responses.

true

No one gives a speech without having a reason to do so.

true

Signposts can be used to warn your audience that something important is coming up.

true

Spirals rarely go on indefinitely.

true

Telling your audience what you are going to elaborate on is called a preview and should be part of your introduction.

true

A(n) ________ is a deeply rooted belief about a concept's inherent worth or worthiness.

value

When a speaker briefly states the sources of her supporting information, she is using:

vocal citations

__________ are audience members who have gathered because of common interests.

volunteers

According to researchers, long-term relational satisfaction hinges on how ____________.

well we communicate with our partner

When evaluating websites, currency refers to ____________.

when the page was produced/updated

A _______________ is a construction tool used to map out your speech.

working outline

Relational messages focus on ____________

communicatorsâ feelings about each other

According to your text, what is the ideal number of main points in a speech?

3-5

Interpersonal communication consist of

Both content messages and relational messages that suggest how we feel about the other person in terms of affinity, respect, immediacy, and control

Online communication

Can facilitate connections and social support that could normally be difficult or intimidating.

"According to the July 25, 2005, edition of Time magazine" is an example of a:

Citation

In which type of culture would assertiveness most likely be perceived as rude?

Collectivist

The expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other parties in achieving their goals is known as ____________.

Conflict

Statements that ridicule or belittle another person are what kind of disconfirming message?

Contempt

Conflicts that arise when two opposing or incompatible forces exist simultaneously are known as ____________.

Dialectical tensions

Friendships very in terms of

How long they last, how much the friends share with each other, what they do together, how obligated they feel toward one another, and how they communicate

Meta-communication involves

Interpersonal exchanges in which the parties talk about the nature of their interaction.

A specific purpose statement ____________.

Is results-oriented.

The highness or lowness of your voice is known as ____________.

Pitch

____________ is the distinguishing characteristics in win-lose problem-solving

Power

Following the rule of standard symbols, how should main points in a formal outline be represented:

Roman Numerals

The process of deliberately revealing information about oneself that is significant and would not normally be known by others is

Self-disclosure

Which of the following suggests we often seek out people who can give us rewards that are greater than or equal to the costs we encounter in dealing with them?

Social Exchange Theory

Narration involves ____________.

Telling a story with your information

____________ refers to the emotional tone of a relationship.

communication climate

Patrice is giving a speech in front of her class. She keeps shifting nervously back and forth. Patrice is not aware that she is shifting, but her classmates are. According to the Johari Window, which window or area would this fall into?

The blind area

The central idea of your speech is the ____________.

Thesis statement

Transitions perform the following functions EXCEPT:

They tell how your points relate to the subpoints they are part of.

Tammica was giving a speech on history of the high-heeled shoe. Which type of organizational pattern should Tammica use?

Time pattern

An effective speech uses a repetitive structure.

True

As long as people perceive their goals as mutually exclusive, they create a self-fulfilling prophecy in which the conflict is very real.

True

Listeners in a communication class with required attendance are described as "captives."

True

We typically gravitate toward people who

We have a good deal in common with us, have characteristics that complement our own, who like us back, and who offer rewards that are worth the cost required to maintain the relationship.

Parents have an influence on

Weather children grow up to value conversation or conformity means of solving problems

What type of supporting material is represented in the following excerpt from a speech? "Your own preventive checkups are like automobile check ups. While most of us are responsible for, even proud of, how we maintain our vehicles, we don't feel the same sense of accomplishment with our own bodies."

analogy

According to your text, which of the following would be an effective way to capture the audienceâs attention in an introduction?

ask a relevant question

A(n) __________ is a predisposition to respond to something in a favorable or unfavorable way.

attitude

"You asked me to tell you what I really thought about your idea, but when I gave you my opinion, you told me I was too critical." This is an example of:

behavioral description

Kayla started her speech by saying "According to Mother Teresa, we cannot all do great things, but we can all do small things with great love." In what way was Kayla capturing her audience's attention?

by using a quotation

_________ are audience members who have gathered for some reason besides the joy of hearing you speak.

captives

Officer Rader was speaking to college freshmen about drinking responsibly. In his speech he stated, "One out of seven students will be arrested or cited for an alcohol-related violation." What rule about using a statistic did Officer Rader forget?

citing the source of the statistic

Yelling "Shut up!" or "Get it yourself!" is an example of:

direct aggression

Creating a reason for your audience to want to listen and learn from your speech is known as:

eliciting information hunger

According to Gibb, all the following can create a defensive climate EXCEPT:

equality

_____ has two or more equally plausible meanings.

equivocal language

After a communication climate is formed, it can take on a life of its own and grow in a reciprocating communication pattern in which each personâs messages reinforce the othersâ. This is called a(n) ____________.

escalatory spiral

According to the Gibb categories, ________ is often described as "You Language."

evaluative language

Cynthia states to John, "I don't care what you want for dinner! I want Mexican food tonight!" This is an example of what type of message?`

evaluative message

____________ avoid(s) full disclosure by being deliberately vague.

evasions

In the developmental model, which stage of conversation development is the one in which people get acquainted by making "small talk?

experimenting stage

Which of the following is the most important nonverbal aspect of delivery?

eye contact

"Let me repeat that one more time," is an example of a transition.

false

A speaker should avoid repetition.

false

Analogies are brief stories with a particular point.

false

People from the United States are less likely to self-disclose than other countries.

false

Personal information and personal anecdotes do not belong in formal public presentations and can detract from the impact.

false

The higher your level of self-disclosure, the more you are apt to be liked.

false

The ideal of self-disclosure between partners in an intimate relationship is total sharing of everything.

false

The informative speaker intends to change the attitudes of audiences.

false

The location of your speech is irrelevant to the occasion of the speech.

false

Unlike confirming messages, disconfirming messages are a matter of perception.

false

When you conclude your speech, it is important to end abruptly.

false

_____ to ______ relationships have the highest disclosure rate.

female to female

An impromptu speech is one that is ____________.

given off the top of oneâs head, without preparation

"After listening to my speech, the audience will be able to explain the problems associated with punch card ballots." This purpose statement is:

good because it tells what the audience will be able to do

The stage of Knappâs relationship model where truly interpersonal relationships begin to develop is ____________.

intensifying

Interpersonal communication

involves two-way communication, maximizes the personal level and uniqueness of the conversation

Both avoidance and accommodation are forms of which type of approach to conflict?

nonassertion

When conflict exists in an interpersonal relationship & you ignore it, you are exhibiting:

nonassertive behavior

Communication scholars use the term âimmediacyâ to describe the degree ____________.

of interest and attraction we feel toward and communicate to one another

Lee was having a conflict with a colleague at work. He tried to gain control by making her feel responsible for changing & accommodating his preferences by making little statements such as, "Well, I will do this job task, but it's really your place to do it." This is an example of:

passive aggression

"After listening to my speech, my audience will be able to list the five steps for preparing a small-claims case" is an example of a:

purpose statement

Which of the following is not a demographic characteristic?

purposes for gathering

Your partner tells you, "You look nice in that outfit." The implication that he or she likes you and is proud of the way you look is the _____ of the message.

relational dimension

Which of the following would be an effective technique to use when concluding your speech?

review your thesis

Which step in Monroeâs Motivated Sequence describes the results of the solution?

satisfaction

The Johari Window helps represent how _____ operates.

self-disclosure

_______ is the process of deliberately revealing information about oneself that is significant and that would not be normally known by others.

self-disclosure

Which of the following patterns is recommended for presenting information?

simple to complex

One of the characteristics of Knappâs experimenting stage is ____________.

small talk

__________ is the general purpose of enlightening your audience by teaching it something.

speaking to inform

Informative speeches are generally categorized according to their content, including the following types EXCEPT:

speeches about instructions

Which of the following are effective ways to emphasize important points?

strong organization, repetition, sign-posts

Which of the following is a type of articulation?

substitution

Clarifying or proving a point and making ideas interesting and memorable are all functions of ____________.

supporting materials

The communication climate refers to ____________.

the emotional tone of a relationship