Comptia A+ 1001

Which of the following channels would commonly be used on an 802.11 wireless network? A. 6 B. 17 C. 802 D. 8080

A. 6

A customer wants to upgrade a PC's internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year. Which of the following BEST meets these needs? A. 3TB HDD B. 50GB NAS C. 500TB SAN D. 512GB SSD

A. 3TB HDD

A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity. Which of the following is MOST likely causing the problem? A. Airplane mode B. Tethering C. Disabled Hotspot D. VPN

A. Airplane mode

Which of the following peripherals would a company use to take inventory quickly and update price tags for products?(Choose two.) A. Barcode Scanner B. Label Printer C. Magnetic Reader D. KVM switch E. NFC device F. Flatted Scanner

A. Barcode Scanner C. Magnetic Reader

A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company's corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair. Which of the following should the technician do NEXT? A. Check corporate policies for guidance B. Get authorization from the manager C. Delete proprietary data before leaving the building D. Remove the HDD and send the device for repair

A. Check corporate policies for guidance

A projector's image begins to flicker during a presentation . The laptop display does not produce this issue. When a technician changes the resolution on the laptop, the issue persists. Which of the following is the NEXT step the technician should take? A. Check the connectivity of the VGA cable B. Check the connectivity of the power cable C. Change the aspect ratio on the laptop D. Change the settings of the projector

A. Check the connectivity of the VGA cable

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms with a smartphone that the corporate wireless network is available and can be accessed. The technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable. Which of the following should the technician do NEXT to troubleshoot this problem? A. Confirm that the laptop wireless card is turned on B. Confirm that the laptop is in range for the access point C. Confirm that the correct wireless network is selected D. confirm the user's network login ID and password

A. Confirm that the laptop wireless card is turned on

A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware. Which of the following devices would BEST meet the owner's needs? A. Docking station B. Port Replicator C. Thunderbolt D. USB hub

A. Docking station

A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor. Which of the following is the BEST way to proceed? A.Document and label the cable and screw locations B. Replace the screen with a non-OEM C. Update the firmware on the device before repairing it D. Wait for the vendor to provide more information.

A. Document and label the cable and screw locations

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.) A. Documents findings, actions, and outcomes. B. Reboot the device to verify the fix. C. Reconnect the device to the network. D. Verify the settings in IPConfig. E. Research the problem based on symptoms. F. Run a virus scan.

A. Documents findings, actions, and outcomes. F. Run a virus scan.

A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway. Which of the following should the technician check NEXT to resolve the issue? A. Ensure the options are configured to provide a DNS server B. Verify the Windows Firewall is turned off C. Configure the wireless network's SSID to be hidden D. Enable file and printer sharing in the OS

A. Ensure the options are configured to provide a DNS server

A systems administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines. Which of the following features should the administrator utilize to complete the task? A. Hypervisor B. Disk Management C. Terminal Services D. Device Manager E. Virtual LAN

A. Hypervisor

A network administrator must install a device that will proactively stop outside attacks from reaching the LAN. Which of the following devices would BEST meet the organization's needs? A. IPS b. IDS C. Proxy Server D. Authentication Server

A. IPS

Several company users are frequently forgetting passwords for their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted? A. Implement single sign-on B. Enable multi-factor authentication C. Configure bio-metric authentication D. Remove complex password requirements

A. Implement single sign-on

A user reports that printing on heavy card stock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the NEXT troubleshooting step to perform? A. Increase the fuser temperature B. Change the paper feed rate C. Clean the transfer roller D. Replace the toner cartridge

A. Increase the fuser temperature

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe? A. Log into the same email provider on the new device, and restore the contacts and dates B. Create a Bluetooth connection between Joe's devices, and copy his contacts and calendar C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC D. Use NFC to transfer all compatible data from one device to the other

A. Log into the same email provider on the new device, and restore the contacts and dates

A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.) A. MAN B. LAN C. WAN D. PAN E. SAN F. WLAN

A. MAN B. LAN

During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded. Which of the following tools should the technician use to verify this has been completed? A. Multi-meter B. Cable tester C. Tone Generator D. Voltmeter

A. Multi-meter

Which of the following technologies can be used for wireless payments? A. NFC B. Bluetooth C. IR D. LTE

A. NFC

The feature that allows users to store files in cloud-based when necessary, but can remove when space is freed up, is known as: A. on-demand B. Resource pool C. Synchronization application D. Shared Resources

A. On-Demand

A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous device, especially at night. Which of the following adjustments would be MOST appropriate? A. Use the magnifier B. Increase the resolution C. Use haptic feedback D. Utilize text-to-text speech

A. Use the magnifier

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price?(choose two) A. Remove the case and organize the parts. B. Document the screw locations. C. Search the Internet for repair tutorials. D. Consult colleagues for advice

A. Remove the case and organize the parts B. Document the screw locations

A customer asks a technician to help set up a specialized computing system for video editing. Which of the following should the technician install on the workstation to BEST meet the customer's specifications? (Choose two.) A. SSD B. Dual Monitors C. Gigabit NIC D. Hypervisor E. Docking station F. NAS

A. SSD B. Dual monitors

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office. Which of the following would be the BEST recommendation? A. Smart Watch B. Fitness Monitor C. Global positioning sensor D. Portable hotspot

A. Smart Watch

A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct. Which of the following configurations could cause the decreased performance? A. The connection if throttled B. There is a low RFID signal C. SSID is not found D. It is out of range

A. The connection if throttled

Which of the following devices can be used to connect multiple devices within broadcasting to every network port? A. Unmanaged Switch B. Hub C. Firewall D. Cable modem

A. Unmanaged Switch

A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked. Which of the following BEST address the customer's concerns? A. Use the latest encryption standard on the wireless network and set a strong password B. Enable two-factor authentication for the IoT device's cloud account, if it is available C. Separate the IoT thermostat by segregating it in a DMZ network D. Disable wireless access on the thermostat to make it unshakable E. Upgrade the customer's router to the latest version to improve network security F. Upgrade the customer's wireless network encryption to WPA

A. Use the latest encryption standard on the wireless network and set a strong password C. Separate the IoT thermostat by segregating it in a DMZ network

Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates. Which of the following should a technician recommend to BEST accommodate Ann's needs? A. Wireless charging pad B. Built in battery case C. Extra charging cords D. Airplane mode

A. Wireless charging pad

A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation. Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply? A. input voltage B. Efficiency rating C. 12V rail amperage D. Number of SATA connectors

A. input voltage

A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply. Which of the following commands will most likely resolve the issue? A. ipconfig/all B. ipconfig/flushdns C. ipconfig/release D. ipconfig/setclassid

B. ipconfig/flushdns

A technician wants to block remote logins to a server. Which of the following ports should be blocked? A. 21 B. 23 C. 80 D. 443

B. 23

A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technician perform FIRST to troubleshoot the problem? A. Replace the write cache battery B. Check the event log any cache issues C. Clear the RAID configuration file and restart the PC D. Replace the RAID controller write cache module

B. Check the event log any cache issues

Which of the following terminates a coaxial cable? A. DB9 B. RJ45 C. RG-59 D. RS-232

C. RG-59

A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it. Which of the following is the BEST RAM type for the technician to retrieve? A. SODIMM B. DDR4 C. Single Channel D. ECC

B. DDR4

A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers' son will use it to play games with friends. Which of the following should the technician focus on to meet these requirements? A. 80mm case fans B. Four-core processor C. Raid 5 array D. 16gb DDR2 memory E. Dual monitors F. Encrypted hard drive

B. Four-core processor

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim. Which of the following steps should the technician take to address these issues? (Choose two.) A. Update the video drivers on the laptop B. Increase the projector contrast C. Replace the original laptop D. Change the aspect ratio on the projector E. Replace the bulb in the projector F. Modify the laptop's display resolution

B. Increase the projector contrast D. Change the aspect ratio on the projector

A customer's laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contrasts controls does not cause much change. Which of the following components MOST likely needs to be replaced? A. LCD panel B. Inverter C. Video Card D. Digitizer

B. Inverter

An end user has signed up to use a web-based calendar application. Which of the following solutions has the user purchased? A. DaaS B. SaaS C. PaaS D. IaaS

B. SaaS

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. Which of the following should the technician perform FIRST to troubleshoot the problem? A. Remove the static IP configuration from the desktop B. Set the laptop configuration to DHCP to prevent conflicts C. Replace the network card in the laptop, as it may be defective D. Bridge the LAN connection between the laptop and the desktop.

B. Set the laptop configuration to DHCP to prevent conflicts

A user is having a problem with printing a specific document type. The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints. Which of the following should a technician do FIRST in troubleshooting the problem? A. Stop and restart the PC print spooler service B. Verify the user is sending the document to the correct printer queue C. Have each user send the same document to the correct printer queue D. Stop and restart the print server queues, and then have the user resend the document

B. Verify the user is sending the document to the correct printer queue

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name. Which of the following commands will resolve the connectivity issues and verify a successful connection? A. ipconfig/all and ping 192.168.1.20 B. ipconfig/flushdns and ping 10.10.10.20 C. ipconfig/release and ping 192.168.1.20 D. ipconfig/setclassid and ping 10.10.10.20

B. ipconfig/flushdns and ping 10.10.10.20

A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done next? A.Check for Firmware Updates B.Configure extended display mode C.Replace the external monitor D.Adjust the laptop's BIOS settings

B.Configure extended display mode

Which of the following cloud computing concepts allows scalable services to be provided to the client? A. On-demand B. Metered C. Rapid Elasticity D. Resource pooling

C. Rapid Elasticity

An end user reports a printer error that states "Replace filament". Which of the following types of printer is the end user MOST likely having problems? A. Inkjet B. Laser C. 3-D D. Thermal

C. 3-D

An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected? A. Plug an external monitor into the USB port B. Use the Fn and function key combination C. Adjust the monitor display D. Enable DisplayPort

C. Adjust the monitor display settings

Which of the following Ethernet cables would BEST support an application that requires a 600Mbps throughput at the lowest price point? A. Cat 3 B. Cat 5 C. Cat5e D. Cat 6

C. Cat 5e

A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue? A. POST code beeps B. Distended capacitors C. Continuous reboots D. Wrong BIOS time

C. Continuous reboots

A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter. Which of the following components is the MOST likely cause of this behavior? A. Power Adapter B. Battery C. DC Jack D. Hard Drive

C. DC Jack

A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings? A. Collate B. Orientation C. Duplex D. Transparency

C. Duplex

A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager's printer until the new printer arrives. The manager's printer is currently used via USB connection, and there are no network jacks available for use. Which of the following is the BEST way for the technician to allow access to the printer? A. Create a share on the manager's computer and give the users rights to the share B. Install the printer on the users desktops and point it to the IP address of the manager's computer C. Purchase a wireless printer so the users can access the printer via network D. Provide flash drives to the users so they can transfer data to the manager's computer for printing

C. Purchase a wireless printer so the users can access the printer via network

A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not. Which of the following settings should the technician change to resolve the issue? A. Virtual Security B. Virtual Storage C. Virtual CPU D. Virtual Switch E. Virtual RAM

C. Virtual CPU

A technician is ordering a new motherboard and processors for a company email server. When reviewing the vendor licensing agreement, the technician sees that there is a flat per-socket licensing fee. Which of the following motherboard/processor combinations should the technician order to get the BEST performance while minimizing licensing fees? A. A dual-processor motherboard with six hyper threaded cores each B. A single-processor motherboard with hyper threaded eight cores C. A dual-processor motherboard with eight overclocked cores each D. A single-processor motherboard with ten overclocked cores

D. A single-processor motherboard with ten overclocked cores

Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.) A. Touchpad B. Volume C. Screen Orientation D. Cellular E. Bluetooth F. Fingerprint reader

D. Cellular E. Bluetooth

Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP. Which of the following should the technician check NEXT? A. Check the closest AP for the area B. Check each wireless adapter switch C. Check the group's network switch D. Check the DHCP server

D. Check the DHCP server

Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation? A. Replace the USB cable B. Reinstall the drivers on users PC's C. Have users restart their PCs D. Clear the print queue

D. Clear the print queue

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens. Which of the following will resolve the issue? A. Set up the user's computer to act as a print server B. Configure the printer to use the Internet printing protocol C. Ensure the user's computer is set to DHCP D. Connect the printer to the company wireless network

D. Connect the printer to the company wireless network

Which of the following cable types should be used to connect a cable modem to a SOHO router? A. Thunderbolt B. Coaxial C. USB D. Ethernet

D. Ethernet

A user's laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down. Which of the following is the MOST probable cause of the issue? A. Residual energy on the motherboard B. System overheating C. Distended capacitors D. Loose battery connection E. CMOS battery failure

D. Loose battery connection

A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card. Which of the following should me the technician do FIRST? A. Replace the hard drive B. Replace the video card C. Do a system restore D. Perform a full data backup E. Scan the system for viruses

D. Perform a full data backup

A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server was running RAID 5. Which of the following RAID solutions should be implemented in this scenario? A. RAID 0 B. RAID 2 C. RAID 6 D. RAID 10

D. RAID 10

A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server. Which of the following will not allow the server to recognize all of the memory installed at the same time? A. The power supply is not supplying enough power for the memory B. The memory has too many ECC errors and is shutting down C. The server is over heating when all of the memory is installed D. The server needs DDR4 memory, and DDR3 is installed

D. The server needs DDR4 memory, and DDR3 is installed

Which of the following charging and data ports has a non-directional connector? A. Micro-USB B. Mini-USB C. USB-A D. USB-C

D. USB-C