CompTIA A+ Actual Test - Q1-50

Laura, a customer, has instructed you to configure her home office wireless access point. She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible. Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks. She requests that the default settings be changed to the following. Wireless Name: HomeWiFi Shared Key: CompTIA Router Password: Secure$1 Finally, Laura wants to ensure that only her laptop and SmartPhone can connect to the network. Laptop: IP Address 192.168.1.100 Hardware Address: 00:0A:BF:03:C4:54 SmartPhone: IP Address 192.168.1.101 Hardware Address: 09:2C:D0:22:3F:11 INSTRUCTIONS Configure Laura's wireless network using the network adapter window.

>Settings >Network Settings > Wireless Configuration > Wireless Setup: WIRELESS NETWORK SETTINGS Enable Wireless: Yes Wireless Network Name: "HomeWiFi" (Also called the SSID) Wireless Channel: 1 Disable SSID Broadcast: No 802.11g Only Mode: No WIRELESS SECURITY MODE Security Mode: "Enable WPA2 Wireless Security (enhanced) WPA2: Passphrase: CompTIA Confirmed Passphrase: CompTIA Save Settings >Settings >Network Settings > Wireless Configuration > Network Filter: Turn MAC Filtering ON: Yes > Allow the following MAC Addresses: 00:0A:BF:03:C4:54 09:2C:D0:22:3F:11 Save Settings >Settings >Network Settings > Wireless Configuration > Administrator Tools: ADMIN PASSWORD Password: Secure$1 Verify Password: Secure$1 Save Settings

C: Continuous Reboots

A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?

A technician wants to block remote logins to a server. Which of the following ports should be blocked?

A. 21

A customer wants to upgrade a PC's internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year. Which of the following BEST meets these needs?

A. 3TB HDD

A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity. Which of the following is MOST likely causing the problem?

A. Airplane mode

A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company's corporate office. The technician identifies the problem and goes through the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair. Which of the following should the technician do NEXT?

A. Check corporate policies for guidance.

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms with a smartphone that the corporate wireless network is available and can be accessed. The technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable. Which of the following should the technician do NEXT to troubleshoot this problem?

A. Confirm that the laptop wireless card is turned on.

A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway. Which of the following should be technician check NEXT to resolve this issue?

A. Ensure the options are configured to provide a DNS server.

Several company users are frequently forgetting passwords for their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

A. Implement single sign-on.

A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the NEXT troubleshooting step to perform?

A. Increase the fuser temperature.

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe?

A. Log into the same email provider on the new device, and restore the contacts and dates.

A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.)

A. MAN B. LAN

During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded. Which of the following tools should the technician use to verify this has been completed?

A. Multimeter

A customer asks a technician to help set up a specialized computing system for video editing. Which of the following should the technician install on the workstation to BEST meet the customer's specifications? (Choose two.)

A. SSD B. Dual monitors

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim. Which of the following steps should the technician take to address these issues? (Choose two.)

A. Update the video drivers on the laptop. B. Increase the projector contrast.

A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked. Which of the following BEST address the customer's concerns? (Choose two.)

A. Use the latest encryption standard on the wireless network and set a strong password. C. Separate the IoT thermostat by segregating it in a DMZ network.

The feature that allows users to store files in cloud-based storage when necessary, but can be removed when space is freed up, is known as:

A. on-demand

Which of the following channels would commonly be used on an 802.11 wireless network?

A. 6

Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

A. Barcode scanner C. Magnetic reader

A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of other removable hardware. Which of the following devices would BEST meet the owner's needs?

A. Docking station

A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor. Which of the following is the BEST way to proceed?

A. Document and label the cable and screw locations

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

A. Document findings, actions, and outcomes F. Run a virus scan

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

A. Remove the case and organize the parts B. Document the screw locations

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chart activity while keeping in contact with the home office. Which of the following would be the BEST recommendation?

A. Smart watch

A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct. Which of the following configurations could cause the decreased performance?

A. The connection is throttled

A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation. Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?

A: Input voltage

A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it. Which of the following is the BEST RAM type for the technician to retrieve?

B. DDR4

A customer's laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contrast controls does not cause much change. Which of the following components MOST likely needs to be replaced?

B. Inverter

An end user has signed up to use a web-based calendar application. Which of the following solutions has the user purchased?

B. SaaS

A user is having a problem with printing a specific document type. The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints. Which of the following should a technician do FIRST in troubleshooting the problem?

B. Verify the user is sending the document to the correct printer queue.

Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates. Which of the following should a technician recommend to BEST accommodate Ann's needs?

B. Built-in battery case

A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technician perform FIRST to troubleshoot the problem?

B. Check the event log for any cache issues

A customer wants to purchase a new home computer. The machine will mainly be used for Internet browsing and streaming video, except on weekends when the customer's son will use it to play games with friends. Which of the following should the technician focus on to meet these requirements? (Choose two.)

B. Four-core processor D. Dual monitors

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software. Which of the following should the technician do to resolve the issue?

B. Set the laptop configuration to DHCP to prevent conflicts

A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply. Which of the following commands will MOST likely resolve the issue?

B: ipconfig/flushdns

An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected?

C. Adjust the monitor display settings.

Which of the following Ethernet cables would BEST support an application that requires a 600Mbps throughput at the lowest price point?

C. Cat 5e

Which of the following terminates a coaxial cable?

C. RG-59

Which of the following cloud computing concepts allows scalable services to be provided to the client?

C. Rapid elasticity

A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings?

C: Duplex

Which of the following would MOST likely be used to connect one or more devices to the Internet in a SOHO?

C: Wireless Access Point

Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation?

D. Clear the print queue.

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens. Which of the following will resolve the issue?

D. Connect the printer to the company wireless network.

A user's laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down. Which of the following is the MOST probable cause of the issue?

D. Loose battery connection

A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card. Which of the following should the technician do FIRST?

D. Perform a full data backup.

Which of the following charging and data ports has a non-directional connector?

D. USB-C

Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP. Which of the following should the technician check NEXT?

D. Check the DHCP server

Which of the following cable types should be used to connect a cable modem to a SOHO router?

D. Ethernet

A customer, Ann, has requested two custom PCs, one to be used for gaming and the other to be used as a virtualization workstation for her business. The gaming PC should support the latest games and gaming peripherals. The virtualization workstation should be able to host several production virtual machines as part of Ann's home business. INSTRUCTIONS Use the tabs at the top to switch between the PCs. Objects should be placed on the appropriate slot/display areas and can only be used once. All slot/display areas should be filled.

GAMING PC Power Supply: 1000W PSW Cooling: Liquid Cooling Memory Slot: 12GB RAM Graphics Card Slot: SLI Graphics Card Peripherals Slot: 7.1 Surround Card External Display: Dual Monitor Display VIRTUALIZATION WORKSTATION Power Supply: 750W PSW Cooling: CPU Fan Memory Slot: 24GB RAM Graphics Card Slot: On Board Video Peripherals Slot: External Backup Drive External Display: KVM

We need to flush the DNS to have the new IP address assigned to the same computer name. Use the ipconfig/flushdns command.

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name. INSTRUCTIONS Using the available tools, resolve the connectivity issues. After troubleshooting the issue, verify a successful connection. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.