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Which of the following statements is true regarding satellite Internet access compared to other technologies? (Select all that apply.) A. Services experience more latency issues. B. Areas of coverage are smaller. C. A satellite dish is installed at the customer's premises. Services are expanding more in urban areas.

A. Services experience more latency issues. C. A satellite dish is installed at the customer's premises.

Which of the following IEEE's (Institute of Electrical and Electronics Engineers) 802.11 wireless LAN (Local Area Network) standards has the highest maximum transfer rate? A. 802.11a B. 802.11ac C. 802.11b D. 802.11g

B. 802.11ac

For what reason might a technician review the boot messages? A. To determine the boot order B. To diagnose a problem at boot-up C. To check who is logged in D. To check which VMs (virtual machines) are running

B. To diagnose a problem at boot-up

Which of the following statements is true regarding Bluetooth pairing? (Select all that apply.) A. Any two mobile devices can be paired. B. You can pair devices by changing the BIOS (Basic Input/Output System) settings. C. A code is sometimes required to pair two devices. D. The process can be initiated through system settings.

C. A code is sometimes required to pair two devices. D. The process can be initiated through system settings.

A user is having trouble finding a network name that should be in the list of available networks. What might the problem be? (Select all that apply.) A. There is congestion at the router. B. The user needs to disconnect a wired connection. C. Broadcast of the SSID (Service Set Identifier) name is suppressed. D. The user is out of range.

C. Broadcast of the SSID (Service Set Identifier) name is suppressed. D. The user is out of range.

Which of the following is NOT a similarity between a Global System for Mobile Communication (GSM) network and the Code Division Multiple Access (CDMA) network? A. Cellular transmission is supported. B. It has developed standards for cellular data access. C. It works in a specific frequency band. D. A Subscriber Identification Module (SIM) card is required.

D. A Subscriber Identification Module (SIM) card is required.

A user is reporting slow transfer speeds over a cabled link. Which of the following could be the cause? (Select all that apply.) A. Network adapter B. Malware C. User permission D. Router congestion

A. Network adapter B. Malware D. Router congestion

What types of tools/supplies might you use to maintain a thermal printer? (Select all that apply.) A. Water and sponge B. Vacuum and soft brush C. Small torch D. Rubbing alcohol and swabs

B. Vacuum and soft brush D. Rubbing alcohol and swabs

Where is a system called "the head unit" typically used for synchronization? A. Windows PC B. Android Mobile Phone C. iPhone/iPod D. Vehicle navigation system

D. Vehicle navigation system

The National Institute of Standards and Technology (NIST) identifies five characteristics that are essential in defining something as being cloud computing. Which of the following options are those characteristics? (Select all that apply.) A. On-demand self service B. Resource pooling C. Rapid elasticity D. Per-use metering

A. On-demand self service B. Resource pooling C. Rapid elasticity D. Per-use metering

Often users are trained to do some basic printer maintenance. What are some typical causes of problems that occur with the printers they maintain? (Select all that apply.) A. Overloaded paper trays B. Unsuitable input media C. Faulty cabling D. Network errors

A. Overloaded paper trays B. Unsuitable input media

What types of functions are performed by an MFD (Multi-function device)? (Select all that apply.) A. Printing B. Faxing C. Scanning D. Copying

A. Printing B. Faxing C. Scanning D. Copying

Inside the typical computer tower case, you might find which of the following components? (Select all that apply.) A. Router B. Motherboard C. Hard Drive D. Power supply

B. Motherboard C. Hard Drive D. Power supply

Which of the following are required to create a virtual platform on a desktop computer? (Select all that apply.) A. CPU with virtualization capability B. Sufficient memory for each guest OS C. Hyperthreading capability D. Windows 10 OS only

A. CPU with virtualization capability B. Sufficient memory for each guest OS

Which of the following software can be used for synchronizing items (such as calendar entries, music, and other files) among mobile devices? (Select all that apply.) A. iTunes B. Kies C. Swift D. Apple Developer Enterprise

A. iTunes B. Kies

Troubleshooting is the process of problem solving and recognizing causes, symptoms, and consequences. Which of the following is a symptom of a problem? (Select all that apply.) A. A computer's hard drive has crashed. B. A computer is displaying a blue screen. C. Files on a hard drive appear to be missing. D. A user cannot work.

B. A computer is displaying a blue screen. C. Files on a hard drive appear to be missing.

Which of the following statements is true regarding Remote Desktop? A. You can connect to a server via Remote Desktop by running rmtsrv at the command prompt. B. A remote desktop server doesn't have to be a server-class computer. C. Logon credentials are not required. D. Once remote desktop connection is made, both the administrator and the target user can use the system.

B. A remote desktop server doesn't have to be a server-class computer.

When troubleshooting a display with a dim image, which of the following would be a consideration? (Select all that apply.) A. The cable is dead. B. Power-saving mode could be turned on. C. Brightness and contrast controls may be turned down. D. A pin could be bent on the cable.

B. Power-saving mode could be turned on. C. Brightness and contrast controls may be turned down.

A user requests assistance with setting up Internet access from their small office network. You investigate all the options and recommend the most common method. How do most residential and small office networks connect to the Internet? A. WWAN (Wireless Wide Area Network) B. SOHO (Small Office Home Office) router C. Dial-up D. VPN (Virtual Private Network)

B. SOHO (Small Office Home Office) router

Webcams built into laptops are convenient and easy to use. Which of the following statements are TRUE of built-in webcams? (Select all that apply.) A. Built-in webcams typically include a specifically integrated microphone for only recording the audio to accompany the video. B. Webcams can pose a security threat if app permissions are not applied effectively to prevent privacy abuses. C. Built-in webcams work well and are likely to come with high quality lenses. D. Webcams built into the laptop are often positioned at the top of the display.

B. Webcams can pose a security threat if app permissions are not applied effectively to prevent privacy abuses. D. Webcams built into the laptop are often positioned at the top of the display.

How can network connections be disabled on Android and IOS devices? A. Swipe up from the bottom and use the Control Center. B. Swipe down from the top and use the notification shade. C. Enable Airplane mode. D. Set up a hotspot.

C. Enable Airplane mode.

In a Wi-Fi network, each client device (station) is configured to connect to the network via an Access Point (AP). Which of the following statements are TRUE regarding Access Points? (Select all that apply.) A. A range extender can regenerate a signal from an access point to a more distant location. B. Stations cannot be connected directly to one another. C. In a WMN (Wireless Mesh Network) stations can discover one another. D. Infrastructure mode eliminates the need for access points.

C. In a WMN (Wireless Mesh Network) stations can discover one another.

What is the purpose of a Domain Name System (DNS)? A. Assign IP addresses to hosts B. Configure user accounts C. Resolve Fully Qualified Domain Names (FQDN) to IP addresses D. Authenticate users

C. Resolve Fully Qualified Domain Names (FQDN) to IP addresses

A user has submitted a ticket which you suspect indicates a cable problem. Once you have verified that the network cable is properly connected, which of the following is a good next step in troubleshooting the problem? A. Verify the patch cord. B. Reboot the computer. C. Plug the computer into a different network port. D. Ping a known working system.

D. Ping a known working system.

A user's PC appears to be close to overheating. Upon investigation, you determine that the CPU is not being cooled sufficiently. You decide to check the system fan. Which statement is NOT true regarding a fan? A. A fan draws in cool air from the vents in the back of the case and expels it out the vents in the front. B. The speed of a fan typically varies according to the temperature. C.A fan is considered an active cooling device. D. A common problem with fans is that they're noisy.

A. A fan draws in cool air from the vents in the back of the case and expels it out the vents in the front.

Which of the following statements are TRUE regarding managed and unmanaged switches? (Select all that apply.) A. A managed switch can work as an unmanaged switch out of the box. B. An unmanaged switch is a better choice for larger networks. C. An unmanaged switch can be configured at the command line. D. A managed switch can divide ports into VLANs (Virtual LANs).

A. A managed switch can work as an unmanaged switch out of the box. D. A managed switch can divide ports into VLANs (Virtual LANs).

A customer approaches you with a request for you to build a custom computer. It will be used for A/V (Audio/Video) editing and gaming. Which of the following guidelines will apply as you select components? (Select all that apply.) A. Consider purchasing any necessary specialized devices. B. Verify that the computer meets or exceeds the OS (operating system) and application requirements. C. Check that the gaming software being used is the best on the market. D. Determine which printer would work best with the other components.

A. Consider purchasing any necessary specialized devices. B. Verify that the computer meets or exceeds the OS (operating system) and application requirements.

A user calls to report that a laptop battery is not staying fully charged as long as it should. What information do you obtain from the user to help you troubleshoot and solve the problem? (Select all that apply.) A. Determine the type of battery. B. Ask the age of the battery. C. Determine the time of day the battery is being charged. D. Ask how long the charge lasts.

A. Determine the type of battery. B. Ask the age of the battery. D. Ask how long the charge lasts.

Which of the following options can NOT be controlled using the function keys on a common laptop? A. Enable/Disable USB (Universal Serial Bus) ports B. Enable/Disable Wireless C. Adjust screen orientation D. Enable/Disable touchpad

A. Enable/Disable USB (Universal Serial Bus) ports

A user's laptop has a broken display. As you begin to replace or repair the display, which of the following statements are worth consideration? (Select all that apply.) A. Locating like-for-like replacements B. Updating the video card C. Recording your steps D. Saving and cataloging the old parts for later use

A. Locating like-for-like replacements C. Recording your steps

What is the correct sequence of events in the Laser Printer Imaging process? A. Processing, Charging, Exposing, Developing, Transferring, Fusing, Cleaning B. Cleaning, Processing, Charging, Exposing, Developing, Transferring, Fusing C. Cleaning, Exposing, Developing, Transferring, Fusing, Processing, Charging D. Processing, Developing, Transferring, Fusing, Exposing, Charging, Cleaning

A. Processing, Charging, Exposing, Developing, Transferring, Fusing, Cleaning

The last step in the process of installing a Dual Inline Memory Module (DIMM) is to verify that the new Random Access Memory (RAM) is available. How can you do that? (Select all that apply.) A. Reboot the PC and watch the RAM count during startup. B. Check System Control Panel properties. C. Use the System Information app in Windows. D. Check by using the system firmware.

A. Reboot the PC and watch the RAM count during startup. B. Check System Control Panel properties.

One type of desktop computer case is cube-like, designed to save space, and often used for entertainment or media center systems in a living room. What is that type of case called? A. Small Form Factor (SFF) case B. Tower case C. Mid tower case D. Mini tower case

A. Small Form Factor (SFF) case

What type of audio output provides the listener with a cinematic audio experience? A. Surround sound B. Musical Instrument Digital Interface (MIDI) C. A headset D. Stereo speakers

A. Surround sound

Select the one true statement in regards to client-side virtualization versus server-side virtualization. A. The main benefit of server-side virtualization is better hardware utilization through server consolidation; whereas, client-side virtualization is particularly useful for testing and development. B. Server-side virtualization is necessary for a development environment; whereas, client-side virtualization creates an excellent environment for testing software applications. C. Server-side virtualization works best for many users who are running multiple operating systems on the same PC; whereas, client-side virtualization works best for a user running only one operating system on a PC. D. One benefit of client-side virtualization is that a hypervisor is not necessary; whereas, a hypervisor is required for server-side virtualization.

A. The main benefit of server-side virtualization is better hardware utilization through server consolidation; whereas, client-side virtualization is particularly useful for testing and development.

Why might you add an expansion card to a computer? (Select all that apply.) A. To install an add-on NIC (Network Interface Card) B. To make the motherboard fit into a longer case C. To add a video card D. To change the existing slots on the motherboard

A. To install an add-on NIC (Network Interface Card) C. To add a video card

Which of the following use(s) a TCP (Transmission Control Protocol) port? (Select all that apply.) A. VNC B. DHCP C. Telnet D. SSH

A. VNC C. Telnet D. SSH

A user reports that a laptop is overheating. As you troubleshoot the problem, which of the following is a consideration? A. Vents B. Battery C. AC Power D. Processing speed

A. Vents

Which of the following statements is true regarding different types of displays? (Select all that apply.) A. Very early computer monitors could support only 8-bit color for a total of 256 colors. B. Flat panel displays always have an aspect ratio of 4:3. C. OLED (Organic LED) display devices can be curved. D. Laser projectors typically use LCD (Liquid Crystal Display) or DLP (Digital Light Processing) imaging.

A. Very early computer monitors could support only 8-bit color for a total of 256 colors. C. OLED (Organic LED) display devices can be curved. D. Laser projectors typically use LCD (Liquid Crystal Display) or DLP (Digital Light Processing) imaging.

Which of the following could be used to indicate whether a device is a laptop or another type of mobile device? (Select all that apply.) A. Whether components are upgradable B. Whether the device can run a variety of operating systems C. Whether the device has a CPU (Central Processing Unit) D. Whether the device has flash memory for mass storage

A. Whether components are upgradable B. Whether the device can run a variety of operating systems

What are the various was of configuring settings of a new MFD (Multi-function device)? (Select all that apply.) A. Windows Settings B. MS Word C. MFD software D. Control Panel

A. Windows Settings C. MFD software D. Control Panel

Which of the following statements is true regarding routers and modems? (Select all that apply.) A. Modems and routers do the same thing. B. A modem can be analog or digital. C. A router makes decisions about forwarding data between networks. D. A modem works on a LAN (Local Area Network); whereas a router works on a WAN (Wide Area Network).

B. A modem can be analog or digital. C. A router makes decisions about forwarding data between networks.

Peripheral devices that enable a user to select commands and enter data into a computer fall into which broad category? A. Networking Devices B. Human Interface Devices (HIDs) C. Output Devices D. Auxiliary Storage Devices

B. Human Interface Devices (HIDs)

Which of the following statements is true regarding the Small Computer Systems Interface (SCSI) standard? (Select all that apply.) A. It has always been used for storage devices only. B. It is typically used on server devices rather than desktop PCs. C. It does not require a host adapter. D. It is a parallel bus.

B. It is typically used on server devices rather than desktop PCs. D. It is a parallel bus.

An engineer installs a router on a business network, so that users can connect to the Internet. Of the given options, which address configurations does the engineer work with, so that Internet access functions correctly? (Select all that apply.) A. Physical network B. Logical network C. Logical host ID D. Default gateway

B. Logical network C. Logical host ID D. Default gateway

On which network devices is Network Address Translation (NAT) an important security feature for a Small Office Home Office (SOHO) network? (Select all that apply.) A. Cable B. Modem C. Server D. Router

B. Modem D. Router

While powering on your original IBM PC, you notice that the POST (Power-on Self-Test) emits 1 long beep and 1 short beep. Which problem is indicated by that sequence of beeps? A. Power supply B. Motherboard C. Keyboard D. Display adapter

B. Motherboard

What is the definition of "virtualization" as it relates to the use of computers? A. Data can be stored virtually anywhere using cloud storage. B. Multiple operating systems can be installed and run simultaneously on a single computer. C. Programs can be shared over the network, rather than being loaded on specific PCs. D. A real-life experience can be emulated through an interactive computer-generated experience taking place within a simulated environment.

B. Multiple operating systems can be installed and run simultaneously on a single computer.

Which of the following statements are true regarding flash memory? (Select all that apply.) A. Flash memory is volatile storage. B. The popularity of flash memory is decreasing because of rising costs. C. Flash memory devices include thumb drives and memory cards. D. Most solid state devices are based on flash memory.

C. Flash memory devices include thumb drives and memory cards. D. Most solid state devices are based on flash memory.

Which of the following common mobile devices accessories can NOT be connected via Bluetooth? A. External keyboard B. Headset C. Micro-SD storage D. Speaker dock

C. Micro-SD storage

Which of the following application is NOT a strong candidate for cloud implementation? A. Email B. File storage C. Physical Security Monitoring D. Microsoft Office

C. Physical Security Monitoring

Which tool would a network technician use to fix a conductor into an Insulation Displacement Connector (IDC) on a 66 block panel? A. Wire stripper B. Crimper C. Punch-down tool D. Snips

C. Punch-down tool

A user calls to say that the computer won't boot up and the hard drive contains sensitive data that is critical to a project in the works. What should you do? A. Wipe the contents of the hard disk for security purposes. B. Run a restore procedure to recover the last backup of the hard drive. C. Remove the hard drive and connect it to another computer to access the data. D. Allocate a cloud storage location to that user and move the data from the hard drive into cloud storage.

C. Remove the hard drive and connect it to another computer to access the data.

A user requires a device to sketch simple floor plan designs while on the road. The sketches will be uploaded as images and reproduced with CAD (computer-aided design) software by a drafting team at the office. The device should be only for this purpose and does not require a large amount of RAM or processing power. Which device would you recommend? A. Smartphone B. Laptop with touchscreen C. Tablet D. Laptop with rotating screen

C. Tablet

In terms of electrical circuits what is the definition of voltage? A. The rate at which electricity is drawn B. The amount of power consumed C. The potential difference between two points D. The measured flow of electrons

C. The potential difference between two points

How can you tell if your motherboard has distended capacitors? Select all that apply. A. There is a loose adapter. B. There is a burning odor. C. They are swollen and bulging. D. There is a residue.

C. They are swollen and bulging. D. There is a residue.

In legacy networks what was the purpose of a bridge? (Select all that apply.) A. To increase the distance limitations imposed by cabling B. To provide ports for a number of network devices C. To divide a network into two or more segments D. To reduce contention on the network

C. To divide a network into two or more segments D. To reduce contention on the network

When disassembling a PC that's been powered off, what is the first step in the process? A. Press the power button for a few seconds. B. Locate and unscrew the case's screws. C. Unplug the PC. D. Locate and unclip any clips.

C. Unplug the PC

Which technology separates the elements of a computing environment (applications, operating system, programs, etc.) from each other by adding a software layer to mediate access? A. Cloud computing B. Wireless networking C. Virtualization D. Disaster Recover Planning

C. Virtualization

Cloud services are often differentiated based on the level of sophistication provided. Which cloud service model would provide servers and storage network infrastructure along with multi-tiered web application and database capabilities? A. Infrastructure as a Service (IaaS) B. Software as a Service (SaaS) C. Something as a Service (*aaS) D. Platform as a Service (PaaS)

D. Platform as a Service (PaaS) Infrastructure as a Service (IaaS) is a means of provisioning IT resources such as servers, load balancers, and storage components quickly. The components are rented on an as-needed basis, rather than purchased. Web application and database capabilities, however, are not included. Software as a Service (SaaS) is a model that provisions software applications by leasing pay-as-you-go software access. The customer does not manage the backend physical infrastructure hosting the software. Something as a Service (*aaS) isn't a specific type of cloud service. Rather, it is the general/generic term used for the collection of cloud service models that includes IaaS, SaaS, and PaaS. Platform as a Service (PaaS) is the model that provides services somewhere between the SaaS and IaaS models. A solution would provide servers and storage network infrastructure, but also a multi-tier web application/database platform.

Which of the following statements is NOT true regarding laptop power supplies? A. A laptop's power supply converts from AC (Alternating Current) to DC (Direct Current). B. A laptop's power supply is provided as an external AC adapter. C. Plugging a 240 V (volt) adapter into a 110 V supply won't cause any damage. D. Plugging a 110 V adapter into a 240 V supply won't cause any damage.

D. Plugging a 110 V adapter into a 240 V supply won't cause any damage.

Server port numbers are assigned by the Internet Assigned Numbers Authority (IANA). Which of the following port assignments is NOT correct? A. Port 80 for http (Hyper Text Transfer Protocol) B. Port 143 for imap4 (Internet Mail Access Protocol) C. Port 389 for ldap (Lightweight Directory Access Protocol) D. Port 445 for https (Hyper Text Transfer Protocol Secure)

D. Port 445 for https (Hyper Text Transfer Protocol Secure)

Considering both wired and wireless network adapters, which of the following network connection configuration settings can be found on the Advanced tab of the Device Manager Properties window? (Select all that apply.) A. Half or full duplex B. Wireless mode C. Wake on LAN (WoL) QoS (Quality of Service) Packet Scheduler

A. Half or full duplex B. Wireless mode C. Wake on LAN (WoL)

Which type of laptop input devices can be replaced by a trained technician? (Select all that apply.) A. Keyboards B. Touchpads C. Webcams D. Smart Card Readers

A. Keyboards B. Touchpads C. Webcams D. Smart Card Readers

Apple's iPhone and iPad mobile devices use a proprietary 8-pin port and connector. What is it called? A. Lightning B. Thunderbolt C. USB (Universal Serial Bus) D. Serial

A. Lightning

A user reports that the company tablet is receiving a weak signal from the wireless access point (WAP) with intermittent connection problems. What might cause those types of problems? (Select all that apply.) A. Interference from another broadcast source B. Construction materials C. Unshielded cables D. Interference from a nearby microwave oven

A. Interference from another broadcast source B. Construction materials D. Interference from a nearby microwave oven

In the CompTIA A+ Troubleshooting Model, one of the steps in the troubleshooting process is to establish a theory of probable cause. Which steps are executed after a theory of probable cause? (Select all that apply.) A. Establishing a plan of action B. Problem identification C. Documenting findings D. Implementing preventative measures

A. Establishing a plan of action C. Documenting findings D. Implementing preventative measures

In which of the following situations will RAID (Redundant Array of Independent Disks) stop working? A. A RAID 0 disk fails. B. A RAID 5 disk is degraded. C. A RAID 5 disk fails. D. A RAID 10 disk fails.

A. A RAID 0 disk fails

A user calls with a complaint that a PC is experiencing unexpected BSoD (Blue Screen of Death) shutdowns. Which of the following display-related actions could cause a shutdown? (Select all that apply.) A. A faulty display adapter driver B. The wrong display cable C. Incorrect display settings D. A faulty 3D graphics card

A. A faulty display adapter driver D. A faulty 3D graphics card

System firmware setup programs offer several categories of security settings for configuration. Which of the following settings would be available? (Select all that apply.) A. Authentication B. Application Programs C. Drive encryption D. Trusted Platform Module (TPM)

A. Authentication C. Drive encryption D. Trusted Platform Module (TPM)

What are the main disadvantages of dial-up modems? (Select all that apply.) A. Installation requires an experienced technician. B. Data transfer rates are low. C. Connection takes time. D. The telephone line can't be used for calls while data is being transferred.

B. Data transfer rates are low. C. Connection takes time. D. The telephone line can't be used for calls while data is being transferred.

A user calls to report that the laser printer in their work area is printing ghost images. What might be the problem? A. Dirty transfer roller B. Dirty photosensitive drum C. Paper inserted incorrectly D. Toner cartridges installed incorrectly

B. Dirty photosensitive drum

While preparing to install a new video adapter card you noticed that the computer has an onboard adapter. If the display does not work after the physical installation, what should your next step be? A. Delete any new management utility that came with the new adapter. B. Disable the onboard adapter. C. Remove the onboard adapter. D. Configure the new adapter in Windows Settings.

B. Disable the onboard adapter.

Which of the following are true statements regarding security concerns in virtualization? (Select all that apply.) A. Anti-virus software on the host detects viruses infecting the guest OS (operating system). B. A rogue VM (virtual machine) is one that was installed without authorization. C. The host is a single point of failure. D. Hypervisor security is not a concern

B. A rogue VM (virtual machine) is one that was installed without authorization. C. The host is a single point of failure.

A user is having trouble with a built-in display (not a touchscreen). As you begin to troubleshoot the problem, which of the following actions does NOT apply? A. Check the video card B. Check for a faulty digitizer C. Check for a stuck cutoff switch D. Check the driver

B. Check for a faulty digitizer

Currently, what is the primary method of persistent storage for PC data? A. RAM B. Hard Disk Drives C. Processor D. Hybrid Drives

B. Hard Disk Drives

A user has reported a PC crashing with the Blue Screen of Death (BSoD). When you run the chkdsk /r utility you find more bad sectors each time it runs. What do these symptoms indicate? A. An incorrect display driver B. Hard disk failure C. Faulty cables D. Insufficient space available on the hard drive

B. Hard disk failure

Which of the following hardware problems is likely to be indicated by an LED (Light Emitting Diode) light that is no longer flashing, but is solid for long periods of time? A. CPU over heating B. Hard drive failing C. USB cable disconnected D. Swollen battery

B. Hard drive failing

For what purpose would a customer request the Z-Wave protocol? A. Tracking objects B. Home automation C. Security ID tags D. Voice assistance

B. Home automation

A Samsung Note device falls into which category of mobile devices? A. Laptop B. Phablet C. Tablet D. Smartphone

B. Phablet

In most cases, the cloud will be off-site relative to an organization's users. There are several categories of common cloud models. Which of the following best describes the Community Cloud Model? A. Resources are hosted by a third party and are shared with other subscribers. B. Resources are shared by several organizations that are sharing the cost of a hosted or private cloud. C. Resources are hosted by a third party for the exclusive use of one organization. D. Resources are completely private, hosted by the company that uses and owns them.

B. Resources are shared by several organizations that are sharing the cost of a hosted or private cloud

What type of network would typically cover a single building? A. CAN B. WAN C. MAN D. LAN

D. LAN

The three typical potential solutions to an IT problem are repair, replace, and workaround. As you consider an efficient solution to apply, which of the following factors are the most important to consider? (Select two answers.) A. User preferences and opinions B. Blog comments solving similar problems C. Cost and time required D. Possible effects on the rest of the system

C. Cost and time required D. Possible effects on the rest of the system

Which type of Double Data Rate System Dynamic Random Access Memory (DDR SDRAM) has a memory clock speed of 167MHz? A. DDR-200/PC-1600 B. DDR-266/PC-2100 C. DDR-333/PC-2700 D. DDR-400/PC-320

C. DDR-333/PC-2700

A user reports that a laptop screen is not working. Symptoms indicate that you will need to take the laptop apart. What is the first step you take as you disassemble the laptop? A. Disconnect peripheral devices. B. Remove the battery. C. Disconnect the power adapter. D. Remove the chassis screws.

C. Disconnect the power adapter.

What is NOT a function of a hypervisor? A. Assigning resources to each guest operating system B. Emulating and facilitating access to resources like the CPU (Central Processing Unit) and memory for each guest operating system C. Loading and configuring the application software that runs on the virtual machines D. Configuring security to make sure that guest operating systems cannot access each other except through authorized mechanisms

C. Loading and configuring the application software that runs on the virtual machines

In general terms, a virtual platform requires at least three components. Select the one option that does NOT describe one of those three components. A. One or more computers B. A hypervisor C. Guest operating systems D. Application programs

D. Application programs

A user calls and reports that although they've been printing all day, suddenly printing has been unsuccessful because of an "Out of Memory" error message. What is the first thing you do in the troubleshooting process? A. Install a new driver. B. Replace the toner cartridge. C. Check the user's permissions. D. Clear the print queue and send the job again.

D. Clear the print queue and send the job again

Which type of cable/connection was designed for flat panel display equipment, remained popular for a short time but is now being phased out as new technology replaces it? A. HDMI (High Definition Multimedia Interface) B. DisplayPort C. VGA (Video Graphics Array) D. DVI (Digital Visual Interface)

D. DVI (Digital Visual Interface)

Which of the following statements is NOT true of a motherboard? A. Influences computer speed B. Houses the processor C. Provides expansion slots D. Is an optional component in a PC

D. Is an optional component in a PC


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