Computer Technology 12 Chapter 4 Practice Quiz

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Which of the following uses Intel's core I CPUs? (Select TWO) A. F B. 1366 C. 775 D. 1155 E. AM3

1366 and 1155 (B and D)

Which of the following CPU manufacturing processes offers a final product that most likely uses the least amount of electricity for the same number of circuits? A. 3 micrometer B. 45 nanometer C. 65 nanometer D. 90 nanometer

45 nanometer

What improvement does the Athlon 64 offer over the Athlon XP? A. Lower wattage B. Larger L1 cache C. Larger process size D. 64-bit processing

64-bit processing

Which of the following socket types is for an AMD CPU? A. 940 B. 775 C. 1155 D. 1366

940

The system used to conserve CPU power when not in use in represented by the acronym A. SMM B. PCS C. POL D. FPU

SMM

Which of the following design factors has the least effect on the operational performance of the CPU? A. Operating frequency (Hz) B. Voltage level C. Instruction set D. Cache size

Voltage level

Which is the best definition of the term superscalar? A. A CPU die that is unsually physically large in cross-section area. B. A CPU specially designed with a set of instruction to scale AutoCAD drawings. C. A CPU design that support the processing of more than one instruction at the same time. D. A CPU design that automatically overclocks the processor speed.

A CPU design that support the processing of more than one instruction at the same time.

A user calls to report that a notice keeps appearing on their screen whenever they try to pull down video clips from a website. The notice says "This category is being blocked because it is streaming media. Please click continue to use your assigned quota time." The technician is aware that a new web filtering application was recently implemented which assigns a 120-minute quota on streaming media and a message appears allowing the user to continue. Which of the following is the BEST response for the technician to give the user? A. "If you read the entire notice screen it clearly states that you should click continue. Did you read the entire notice?" B. "Since video takes a large amount of bandwidth, management has implemented a policy limit what each user can download and watch." C. "A new application was introduced to help improve and manage the network. The video should appear once you select continue on the message." D. "Are these video clips work related? What specific website are you trying to download the videos from?"

A new application was introduced to help improve and manage the network. The video should appear once you select continue on the message.

A CPU register is best described as what? A. A cache memory used to store hardware information B. A temporary memory storage unit. C. The CPU clock signal generator. D. The trademark associated with the brand of CPU.

A temporary memory storage unit.

Which of the following does a device use to initiate communication with the CPU? A. IO/MEM wire B. BUs mastering C. DMA D. IRQ

IRQ

The ____ performs mathematical functions and is located inside the CPU chip. A. L1 Math B. Algebra unit C. ALU D. MUC

ALU (Arithmetic Logic Unit)

What improvement(s) have CPU manufacturers put into processors to deal with pipeline stalls? A. Added multiple pipelines B. Increased the speed of the SRAM C. Created new die sizes with more pins D. Bundled better fans with their retail CPUs

Added multiple pipelines

What do 64-bit processors expand that 32-bit processors, such as the Pentium III, do not? A. System bus B. FDB C. Address bus D. Registers

Address bus

Thermal paste is used between the CPU and heatsink to: A. Make the heatsink easier to remove when replacing the CPU. B. Aid in the transfer of engery from the CPU to the heatsink. C. Act as a fire retardant should the CPU overheat. D. Keep the heatsink in place on the CPU

Aid in the transfer of energy from the CPU to the heatsink.

Which of the following can be used to change fan speeds? A. Device Manager B. BIOS C. Power Options D. Action Center

BIOS

When upgrading a CPU, which three items below should be given consideration? A. BIOS version B. CPU socket/slot type C. Size of the RAM D. Motherboard chipset

BIOS version, CPU socket/slot type, and Motherboard chipset (A, B, and D)

Which of the following computer components are located on the Northbridge? (Select Two) A. Hard Drive B. CPU C. Fan D. RAM E. Audio

CPU and RAM (B and D)

When replacing or upgrading the CPU, you should always do ______. A. Leave the fan assembly off and run the system for a while to be sure the CPU is operating correctly. B. Move the jumpers on the motherboard to test for the highest overclocking speed that the CPU can safely handle. C. Check the manufacturer's website for the latest upgrade or replacement information D. Replace the BIOS as a matter of routine practice.

Check the manufacturer's website for the latest upgrade or replacement information.

Which factors directly affect the speed of data manipulation by the CPU? (Choose all that apply) A. Clock frequency B. Bus width C. Voltage level D. System temperature

Clock frequency and Bus width. (A and B)

When a tech adds a new Athlon 64x2 processor to a motherboard, which of the following should he or she check? A. Clock speed of the CPU, clock multiplier for the CPU. B. Clock speed of the CPU, clock multiplier for the CPU, voltage settings on the motherboard. C. Clock speed of the CPU, clock multiplier for the CPU, voltage settings on the motherboard, system clock speed. D. Voltage settings on the motherboard, system clock speed.

Clock speed of the CPU, clock multiplier for the CPU, Voltage settings on the motherboard, system clock speed.

The Intel Core Duo has which of the following advantages over the Pentium M? A. Level 1 cache B. 64-bit data bus C. Quad pipelining D. Dual processors

Dual Processors

After responding immediately to a dispatch, a technician arrives to resolve the customer's issue. The customer appears to be angry that they have waited so long for a response. Which of the following is the BEST course of action for the technician to take? A. Inform the manager of the customer's behavior and then focus on completing the task in an expedited manner. B. Empathize with the customer's urgency and inform them that the current service level agreement allows for an eight hour response time. C. Empathize with the customer and focus on completing the task in an expedited manner. Upon closure, document the situation and inform the manager. D. Contact dispatch immediately and request to speak to a manager to determine the breakdown in the response time.

Empathize with the customer and focus on completing the task in an expedited manner. Upon closure, document the situation and inform the manager.

What is used to connect the CPU directly to RAM? A. ZIF B. DMA C. South Bridge D. FSB

FSB (Front Side Bus)

CPU speed is measured in A. Hz B. Bps C. Volts D. Amperes

Hz (Hertz)

CPU cooling is achieved by the use of... (Select all that apply) A. Fans and heat sinks. B. Liquid cooling systems. C. Insulation D. Higher Frequencies.

Fans and heat sinks and Liquid Cooling System. (A and B)

What is the first stage in a typical four-stage CPU pipeline? A. Decode B. Execute C. Fetch D. Write

Fetch

A technician realizes the problem a customer is having before the customer is done explaining all the symptoms. Which of the following is the BEST action for the technician to take? A. Continue listening to the customer's explanation until they are finished then refer them to a website so the customer can find the proper resolution. B. Ask the customer to repeat the problem and all the symptoms several times in order for the technician to verify all the facts. C. Finish listening to the customer's explanation without interrupting if it will not take an excessive amount of time. D. Politely tell the customer that the technician knows the proper solution and that no further explanation is necessary.

Finish listening to the customer's explanation without interrupting if it will not take an excessive amount of time.

The Acronym of FPU represents A. Fixed percentage unit B. Floating point unit C. Frequency prediction unit. D. False positive unit.

Floating point unit

Besides the CPU, which of the following components might have their own heatsink? A. Audio Card B. RAID controller C. Graphics Card D. Hard Drive

Graphics Card

L1 Cache is located A. Inside the CPU chip structure. B. On the motherboard close to the CPU unit. C. On the motherboard next to the RAM. D. Slot one closest to the CPU.

Inside the CPU chip structure.

The Intel Core Duo processor has two 32-KB Level 1 caches, whereas the Athlon 64x2 has one 128-KB Level 1 cache. What does the cache provide for the processor(s)? A. It enables the CPU to continue working during pipeline stalls. B. It enables the CPU to continue working during hard drive refreshes. C. It enables the CPU to access RAM. D. It enables the CPU to access the chipset memory controller.

It enables the CPU to continue working during pipeline stalls.

Forcing a CPU to run at a frequency higher than it was specifically designed for is called A. RISC B. Caching C. Overclocking D. Clock doubling

Overclocking

Which of the following are true statements concerning the L1 cache? (Choose all that apply) A. It is generally incorporated into the CPU. B. It generally transfers data faster than external cache. C. It is usually much larger in storage size than motherboard RAM. D. It is a form of temporary memory storage.

It is generally incorporated into the CPU. It generally transfers data faster than external cache. It is a form of temporary memory storage.

Since calling in an issue two days ago, a user reports that they have not heard from a help desk technician. Which of the following is the MOST appropriate response? A. Let the user know that there is no record of the initial call. B. Let the user know that the problem will be escalated immediately. C. Let the user know that the technician will be out to resolve the problem tomorrow. D. Close the initial ticket that was issued and open a new help desk ticket for the user.

Let the user know that the problem will be escalated immediately.

A user needs a new gaming computer which can be both fast and quiet. Which of the following should MOST likely be installed to meet the user's requirements? A. Liquid-based cooling system B. Passive cooling system C. Thermal Paste D. Low RPM fans

Liquid-based cooling system

As CPU technology has evolved, the operating voltage required has A. Risen B. Lowered C. Stayed constant D. Lowered the frequency required.

Lowered

The technology developed to enhance multimedia is A. MPS B. DMA C. MMX D. FPU

MMX (Multimedia Extensions)

Jane, the hardware technician for a nonprofit corporation, has ten systems that she needs to upgrade with new microprocessors. Each system currently has a socket 939 motherboard with an Athlon 64 3200+ CPU installed. To keep the upgrade costs low, her boss has told her to use the existing motherboards if possible. Primary objective: Upgrade the systems with faster CPUs. Optional objectives: Use existing motherboards and avoid adding any hardware aside from the CPU, fan and heat sink assembly. Proposed solution: Jane places an order for ten PPGA Core 2 Duo processors and ten PPGA Core 2 Duo processors and ten PPGA to Socket 939 converters. The Proposed solution: A. Meets only the primary objective B. Meets the primary objective and one of the optional objectives C. Meets the primary objectives and both of the optional objectives D. Meets none of the objectives

Meets none of the objectives

Which of the following terms are measures of CPU speed? A. Megahertz and gigahertz B. Megabytes and gigabytes C. Megahertz and gigabytes D. FSB, BSB

Megahertz and Gigahertz

What device enables a PC to retrieve a specific row of data from system memory and place it on the external data bus? A. Advance micro device B. Arithmetic logic unit C. Floating-point processor D. Memory Controller Chip

Memory Controller Chip

_____ law predicts the CPU processing power will double every 24 months A. Cook's B. Von Neuman C. Gate's D. Moore's

Moore's

A user calls the help desk because a solution that was previously suggested by another technician did not solve the user's issue. Which of the following is the MOST appropriate response? A. "Please hold while I transfer you to the previous technician, so a proper solution can be met." B. "Please explain the issue and I will work to resolve it." C. "My supervisor is the appropriate person to speak with about your issue." D. "Let me help you to resolve this issue, since that technician does not know how to fix it.."

Please explain the issue and I will work to resolve it.

Superscalar technology allows the CPU to A. Run cooler for longer periods of time. B. Process more than one instruction at one time. C. Conserve electrical energy by running at a slightly higher voltage level D. Run CISC and RISC instructional sets.

Process more than one instruction at one time.

When the CPU is operating in _____ mode, each program is given its own section of memory. A. Protected B. Real C. Dynamic D. Diagnostic

Protected

Which mode allows the CPU to access more than 1MB of RAM? A. Real Mode B. Protected Mode C. RISC mode D. Safe Mode

Protected Mode

A CPU that is designed with less than the typical number of instructional commands is referred to as ______ type of CPU. A. Dynamic B. RISC C. Hybrid D. Static

RISC

L1 Cache is typically designed using _____ memory technology. A. Static B. Dynamic C. Inductive D. Preferred

Static

What steps do you need to take to install an Athlon 64x2 CPU into an LGA 775 motherboard? A. Lift the ZIF socket arm; place the CPU according to the orientation marking, snap on the heat-sink and fan assembly B. Lift the ZIF socket arm; place the CPU according to the orientation markings; add a dash of heat dope; snap on the heat-sink and fan assembly C. Lift the ZIF socket arm; place the CPU according to the orientation markings; snap on the heat-sink and fan assembly; plug in the fan D. Take all of the steps you want to take because it's not going to work

Take all of the steps you want to take because it's not going to work

What do registers provide for the CPU? A. Registers determine the clock speed. B. The CPU uses registers for temporary storage of internal commands and data. C. Registers enable the CPU to address RAM. D. Registers enable the CPU to control the address bus.

The CPU uses registers for temporary storage of internal commands and data.

Which statement best describes the location of the Front Side Bus? A. The FSB connects directly to the USB port. B. The FSB connects directly to the CPU. C. The FSB connects directly to the back side bus. D. The FSB connects directly to the HDD interface connector.

The FSB connects directly to the CPU.

What's the main difference between the Itanium and Opteron CPUs? A. The Itanium is a 32-bit processor, the Opteron is a 64-bit processor. B. The Itanium can run only 64-bit code; the Opteron can run both 32-bit and 64-bit code C. The Itanium is made by AMD; the Opteron is made by Intel D. The Itanium first in Slot 1; the Opteron fits in Slot A

The Itanium can run only 64-bit code; the Opteron can run both 32-bit and 64-bit code.

What is the function of the address bus in the PC? A. The address bus enables the CPU to communicate with the memory controller chip. B. The address bus provides a channel for the flow of data and commands between the CPU and RAM. C. The address bus enables the CPU to access registers.

The address bus enables the CPU to communicate with the memory controller chip.

What function does the external bus have in the PC? A. The external data bus determines the clock speed for the CPU B. The CPU uses the external data bus to address RAM C. The external data bus provides a channel for the flow of data and commands between the CPU and RAM D. The CPU uses the external data bus to access registers

The external data bus provides a channel for the flow of data and commands between the CPU and RAM

What function does the external data bus have in the PC? A. The external data bus determines the clock speed for the CPU. B. The CPU uses external data bus to address RAM. C. The external data bus provides a channel for the flow of data and commands between the CPU and RAM. D. The CPU uses the external data bus to access registers.

The external data bus provides a channel for the flow of data and commands between the CPU and RAM.

Which of the following is the FIRST component to transfer heat away from a processor? A. Thermal Paste B. Case Fan C. Liquid Cooling D. Heatsink

Thermal Paste

Which of the following statements is true? A. If you have AMD-compatible motherboard, you can install a Celeron processor B. Replacing the CPU may not be the upgrade hat is most cost effective or that has the strongest impact on your system's performance C. As the size of the address bus increases, the amount of RAM the CPU can use decreases D. You can upgrade your CPU if you make sure that a new CPU will fit into the socket or slot on your motherboard.

You can upgrade your CPU if you make sure that a new CPU will fit into the socket or slot on your motherboard.

What type of socket design requires minimal force when inserting the CPU into the socket? A. Socket 1 B. MMX C. ZIF D. Sec-7

ZIF (Zero Insertion Force)

Which of the following features of a CPU socket is designed to make installation of a CPU easier? A. Plug and Play B. Lower Latency C. Zero insertion force D. Heat sinks

Zero Insertion Force (ZIF)


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