CSD433 Exam 2

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Traditional seniors are sometimes known as the ____________________________________ generation.

"Just good enough"

A standard communication strategies training program is usually:

12 to 40 hours

What percentage of the United States population is over the age of 65?

12%

According to Chessman (1997), monosyllabic word recognition scores decrease by ____% per decade in males.

13

According to Kochkin (2002), patients who receive a hearing aid orientation and counseling session lasting ____________ report high levels of satisfaction with the hearing aid.

2 or more hours

Sweetow and Barrager (1980) found that ____% of patients did not feel comfortable asking their audiologists questions.

20%

If a patient is standing 20 feet from the Snellen Eye Chart and can read the letters on the row marked 40, what is his or her visual acuity?

20/40

Which is not an example of an anticipatory strategy? a. asking the speaker to slow down and look at you when speaking b. asking for a written script of the play before attending c. learning the names of the people in your meeting before attending d. asking to have real-time captioning at your meeting prior to the meeting

A. Asking the speaker to slow down and look at you when speaking

Which of the following would probably not be identified in a group discussion on communication needs. a. maintenance of a new hearing aid b. feelings of isolation c. inability to manage communication breakdowns. d. telephone difficulties

A. Maintenance of a new hearing aid

Which resource is described: Provides numerous benefits to members who are aged 50 and older

AARP

______________________ _____________ may consist of a head nods or a handshakes.

Acknowledgment gestures

What type of strategy is being used when the individual with hearing loss implements relaxation techniques?

Adaptive

_________________ ________ are linked speaking turns.

Adjacency pairs

Which resource is described: Provides information on various services, including elder rights

Administration on Aging

Which counseling choice does the following represent: Reflection techniques are often used.

Affective approach

Which counseling choice does the following represent: The patient receives unconditional positive regard from the clinician.

Affective approach

Which counseling choice does the following represent: This centers on feelings and emotional adjustment.

Affective approach

Name the conversation style that is depicted by this behavior: Places blame on others

Aggressive

Name the conversation style that is depicted by this behavior: hostile during a conversational interchange

Aggressive

Name the conversation style that is depicted by this behavior: uses excessive body gestures

Aggressive

The ________________method of treating tinnitus involves using a hearing aid to make ambient noise louder.

Amplification

Patients are more likely to seek help if they:

Are more open to intervention

Name the conversation style that is depicted by this behavior: Readily admits hearing difficulties

Assertive

Name the conversation style that is depicted by this behavior: Takes responsibility for communication difficulties

Assertive

Name the conversation style that is depicted by this behavior: uses communication strategies

Assertive

The goal of ______________ is to increase cooperativeness while maintaining equality between individuals with hearing loss and their communication partners.

Assertiveness training

The first stage in an aural rehabilitation plan is ____________.

Assessment

Which category of an aural rehab plan is described: Assesses the patient's activity limitations

Assessment

What is typically used when assessing an unstructured communication interaction?

Audio/video recordings

Who most often provides counseling to individuals with hearing loss?

Audiologist

When younger individuals have conversations with older individuals, they do not __________.

Avoid gesturing

According to Stephens et al. (1999), _____________ was the most commonly cited behavior that individuals with hearing loss used during communication interactions (in addition to asking the misunderstood message to be repeated).

Avoidance

Which is probably the most powerful source of self-efficacy? a. using relaxation techniques b. having direct experience with success c. watching others succeed d. managing communication difficulties

B. Having direct experience with success

Which is not a stage of a communication strategies training program? a. guided learning b. setting ground rules c. formal instruction d. real-world practice

B. Setting ground rules

Which is not an objective of the "The Montreal Method"? a. to offer psychosocial support to help affected patients and their communication partners better deal with the effects of hearing loss b. to use effective communication strategies when interacting with the patient's communication partner c. to allow patients and their communication partners to understand the nature and consequences of the hearing problem d. to develop new skills that will help in coping with the effects of hearing loss

B. To use effective communication strategies when interacting with the patient's communication partner

Which is not a reason for bluffing to occur during a conversation? a. desire to maintain a positive self-image b. uncooperative attitude c. self-deception d. fear of being considered deficient

B. Uncooperative attitude

Which counseling choice does the following represent: Desensitization process is used.

Behavioral approach

Which counseling choice does the following represent: It is possible to "unlearn" a behavior.

Behavioral approach

Which counseling choice does the following represent: This focuses on observable and measurable behavior.

Behavioral approach

Which counseling choice does the following represent: This is based on the beliefs of Skinner.

Behavioral approach

According to Nondahl et al. (2007), what is the estimated incidence of tinnitus in the older population?

Between 25-30%

Which method of tinnitus treatment is a form of relaxation training in which changes in a person's muscle tension or skin temperature are reinforced with a simple signal, such as a tone that changes in pitch or loudness?

Biofeedback

How can you help a patient increase self-efficacy?

By encouraging the involvement of a significant other

Which of the following is not one of the three subtests of the Clock Test? a. Clock Reading b. Clock Setting c. Clock Selecting d. Clock Drawing

C. Clock Selecting

Which is not one of Gagne's (1999) guidelines for formulating an objective? a. the role and responsibilities of each person involved in the plan b. a time frame for reaching the objective c. identifying the type and cause of the hearing loss d. the criteria used to evaluate the objective

C. Identifying the type and cause of the hearing loss

_____________________ questions are used to gather quantitative information.

Closed-ended

The ___________ is a cluster of cell bodies in the brain stem where the nerve fibers leading to the cochlea enter and synapse.

Cochlear nucleus

Which counseling choice does the following represent: Goal setting is often used.

Cognitive approach

Which counseling choice does the following represent: Rational Emotive Behavior Therapy (predominately)

Cognitive approach

Which counseling choice does the following represent: Thought processes are modified.

Cognitive approach

When a communication partner does not understand the message, a ________________ _____________ occurs.

Communication breakdown

_____________ is when clinicians act as themselves in interactions with patients, rather than be seen as a professional.

Congruence with self

A/an _________________ is an abstract or general idea that is inferred from a constellation of measures or forms a group of specific instances.

Construct

______________ ___________ ___________ is an aural rehabilitation technique in which the listener attempts to repeat verbatim text presented by the sender.

Continuous Discourse tracking

___________ ______ are implicit rules that guide the conduct of participants in a conversation.

Conversational rules

A/An ____________________ _________ begins when one communication partner begins to speak.

Conversational turn

What is used to help individuals with hearing loss accept their loss and the idea of using appropriate listening devices? a. counseling b. psychosocial support c. assertiveness training d. all of the above

D. All of the above

Which of the following is not a typical procedure of a group discussion. a. asking questions that will engage discussion b. establishing rules c. recording remarks on a whiteboard or overhead projector slide d. allowing one or two members to dominate the discussion

D. Allowing one or two members to dominate the discussion

Which of the following causes blurred vision and impairs contrast sensitivity? a. glaucoma b. diabetic retinopathy c. macular degeneration d. cataract

D. Cataract

Which of the following procedures for measuring conversational fluency and communication needs is quick and easy to administer? a. daily log b. interview c. audiogram d. questionnaire

D. Questionairre

Which of the following involves participation in hypothetical real-world situations? a. modeling b. continuous discourse tracking c. formal instruction d. role-playing

D. Role-playing

What type of procedure is the following an example of: Did you ask someone to face you when they spoke today? If yes, how many times?

Daily log

When completing a/an ___________ individuals monitor their behaviors and provide a self-report.

Daily log

What type of procedure is the following an example of: Requires self-monitoring

Daily logs

Which category of an aural rehab plan is described: Goals are developed

Development of an aural rehabilitation plan

Which category of an aural rehab plan is described: Shared decision making is used

Development of an aural rehabilitation plan

What is a disadvantage of using an interview to assess conversational fluency and communication needs?

Difficult to quantify information

___________ is a computer-based technique of assessing conversations.

Dyalog

Which resource is described: Links caregivers with senior services

Eldercare Locator

Which resource is described: Part of the US administration on aging

Eldercare Locator

To ensure that a breakdown will occur during a conversation use a/an ___________________________________.

Elicitation technique

Involving the patient in the decision-making process will allow the clinician to be more ______________.

Empathetic

What describes the patient's attitude about the benefit of a hearing aid?

Expectation

According to the National Council on the Aging (1999), what did half of survey respondents cite for their reason for not purchasing a hearing aid.

Expense

What type of repair occurs when many strategies are employed to rectify a breakdown?

Extended

_____________ ___________ include instructing the talker and structuring the listening environment to enhance the listener's performance.

Facilitative strategies

T/F: . Inappropriate topic shifts are not likely to happen in conversations involving individuals with hearing loss.

False

T/F: A constructive strategy is to phrase one's remarks to constrain the response of a communication partner.

False

T/F: Attention includes the mental processes that are used for perceiving, remembering, and thinking.

False

T/F: Cochlear device fitting and mapping usually occur prior to surgery.

False

T/F: Communication strategies training should not be considered if the patient only has one hour of time available.

False

T/F: Completely changing the topic is more disruptive than topic shading.

False

T/F: Erber developed the acronym WATCH.

False

T/F: Experienced hearing aid users would most likely not benefit from a group follow-up orientation session.

False

T/F: Family members typically do not experience frustration when communicating with their family member who has hearing loss.

False

T/F: Formal instruction is most effective when the clinician lectures to the group.

False

T/F: Good patient participation should not be used as an example to demonstrate benefit from an aural rehabilitation program.

False

T/F: In 2003, 17% of individuals over the age of 65 held a high school diploma.

False

T/F: Informational counseling occurs less frequently than personal adjustment counseling.

False

T/F: Informational counseling only occurs before and after the assessment.

False

T/F: It is not likely that individuals with hearing loss will show signs of depression.

False

T/F: Joining a small social activity group would most likely not benefit an older person with hearing loss.

False

T/F: Managing communication difficulties should not be discussed during a counseling session.

False

T/F: Modeling is most often used with adults.

False

T/F: Numerous studies have definitively shown that anticipatory strategies are extremely effective.

False

T/F: Prolonged silence and frequent interruptions are characteristics of a fluent conversation.

False

T/F: Psychosocial therapy should not be provided in a group setting.

False

T/F: Questionnaires are the most straightforward procedure used to assess communication needs.

False

T/F: Ratings are not a good way to assess the overall fluency of an unstructured communication interaction.

False

T/F: Self-efficacy must be grounded in a person's sense of self-worth.

False

T/F: Social stigma occurs when a person stigmatizes one's own condition by feelings of shame and embarrassment, leading to a spoiled self-identity.

False

T/F: TOPICON should only be used as an assessment tool.

False

T/F: The number of people a patient interacts with has no effect on the patient's morbidity, mortality, and physical functioning.

False

T/F: The success of a group discussion depends on the individuals participating.

False

T/F: Tinnitus retraining therapy (TRT) can cure tinnitus.

False

T/F: Traditional seniors and baby boomers are likely to have very different listening difficulties.

False

Which resource is described: Offers programs at national, state, and local levels to support caregivers

Family Caregiver Alliance

After the hearing aid has been selected, the patient should schedule an appointment for a hearing aid ______________________________ and ______________________________.

Fitting, orientation

Which category of an aural rehab plan is described: annual hearing aid checks

Follow up

Which category of an aural rehab plan is described: Communication through e-mail is common

Follow-up

Candidacy for a cochlear implant is established during the __________________ stage.

Formal evaluation

Which stage of communication does the following example depict: Clinician asks patients: "Where do you have difficulties hearing?"

Formal instruction

Which stage of communication does the following example depict: Patients analyze benefits and drawbacks of different communication strategies and behaviors.

Formal instruction

Which stage of communication does the following example depict: Patients receive examples of various types of communication strategies.

Formal instruction

__________ __________ is the first stage in a communication strategies training program.

Formal instruction

A/an ______________ setting is probably the most effective setting to provide communication strategies training.

Group

What provides a forum for class members to discuss communication issues?

Group discussion

What type of procedure is the following an example of: "Raise your hand before you speak, so that everyone will know who is talking."

Group discussion

What type of procedure is the following an example of: . A chalkboard can be used to record remarks.

Group discussion

Which stage of communication does the following example depict: Clinician uses prompting and feedback during communication interactions.

Guided learning

Which stage of communication does the following example depict: Patient practices different communication strategies in a structured setting.

Guided learning

Which stage of communication does the following example depict: Patients view videotaped scenarios and identify different communication strategies and discuss what was done appropriately or how something could have been done differently.

Guided learning

This refers to the impact of a health condition on the well-being experienced by an individual or group of people.

Health-related quality of life (HRQoL)

The Self Help for Hard of Hearing People (SHHH) is now known as the __________________________________________________.

Hearing Loss Association of America

Who recommends creating a "roadmap" for each patient when developing an aural rehabilitation plan?

Heide

Who developed "The Montreal Method"?

Hetu and Getty

Hearing loss in the older adult population usually starts in the _________ frequencies.

High

This refers to the energy flow through the middle ear:

Immitance

Which category of an aural rehab plan is described: Hearing aid orientation

Implementation

Which category of an aural rehab plan is described: Tinnitus management is discussed

Implementation

When describing an audiogram to a patient, you should:

Include the patient's significant other in the session

Who are least likely to use communication strategies?

Individuals with sudden hearing loss

Which category of an aural rehab plan is described: Commitments may be discussed

Information counseling

Goal: Patient learns about the different types of hearing aids. This goal is an example of:

Informational counseling

_________ strategy occurs when a person influences the communication partners' speaking behaviors.

Instructional

What may occur more frequently in a conversation with an individual with hearing loss?

Interruptions

What type of procedure is the following an example of: "I am really glad you came here today to talk about your communication difficulties."

Interview

What type of procedure is the following an example of: "what happens when you cannot hear on the telephone?" "Tell me about the telephone."

Interview

This entails the patient and clinician creating a partnership to identify meaningful goals and desired outcomes for the aural rehabilitation intervention plan.

Joint goal setting

A result expected within a particular time period and/or after a lesson or training program:

Learning objective

A/An ______________________ strategy is an inappropriate behavioral mechanism for coping with the difficulties of hearing loss in a conversation.

Maladaptive

Providing printed and recorded materials to individuals with hearing loss is called the ___________ approach to communication strategies training.

Materials

Which resource is described: Provides health care information and assistance for people with Medicare

Medicare rights

What deteriorates first with Alzheimer's disease?

Memory

Which variable of a person's emotional state is the following associated with: Depression

Mental health

Which variable of a person's emotional state is the following associated with: Loneliness

Mental health

Which variable of a person's emotional state is the following associated with: Somatization

Mental health

A/an _____________ is defined as psychopathology or clusters of other acute or chronic symptoms.

Mental health problem

___________ is communication about communication.

Metacommunication

The act of representing or demonstrating a behavior:

Modeling

The central core of the cochlea is called the _________.

Modiolus

Which resource is described: Provides a searchable database to assist in finding an elder-law attorney

National Academy of Elder Law Attorneys

Which resource is described: Provides a national network of social services

National Association of Area Agencies on Aging

Which resource is described: Offers information on end-of-life issues

National Hospice and Palliative Care Organization

Which resource is described: Provides detailed information on the past performance of every Medicare- and Medicaid-certified nursing home in the United States.

Nursing Homes

Qualitative information is elicited through _________ questions.

Open-ended

A major goal of a/an _______________ is to determine the extent to which activity limitations and participation restrictions have been reduced with a hearing aid and to determine whether additional concerns need to be addresses.

Outcomes assessment

Which category of an aural rehab plan is described: Daily logs are kept

Outcomes assessment

Which category of an aural rehab plan is described: Direct measure of performance

Outcomes assessment

A person who uses noninteractive behaviors most likely uses what conversational style?

Passive

Name the conversation style that is depicted by this behavior: Uses little eye contact

Passive

Name the conversation style that is depicted by this behavior: frequently bluffs

Passive

Name the conversation style that is depicted by this behavior: withdraws from the conversation

Passive

Name the conversation style that is depicted by this behavior: exhibits stubbornness

Passive-aggressive

Name the conversation style that is depicted by this behavior: smiles to communication partner's face and then blames them for problems behind their back

Passive-aggressive

Name the conversation style that is depicted by this behavior: uses sarcasm

Passive-aggressive

A communication strategies training program should cater to the specific concerns of the ____________________.

Patient

When speaking to older patients, you should:

Pause after major syntactic clause boundaries.

The term ____________ refers to how well a patient can recognize speech with a listening device.

Performance

This refers to how well a patient can recognize speech:

Performance

Emotional acceptance of the hearing loss is the focus of __________counseling.

Personal adjustment

A/An ____________ or a/an ________________ is primarily responsible for assessing a patient's physical and cognitive status.

Physician, psychologist

The sum of all pertinent aspects of client state and situation:

Predicament

During the __________ stage of the cochlear implant process, a patient most likely is able to see a cochlear implant and learn how it works.

Preimplant counseling

_____________ is the global term used to refer to age-related hearing loss.

Presbycusis

To ensure understanding of information the clinician should not ______________.

Present as much information as possible in the time available

Name the problem solving component described: "I will use an assistive listening device at church."

Problem Resolution

Name the problem solving component described: Scenarios are used to encourage discussion.

Problem exploration

Name the problem solving component described: Self-profiles are compiled.

Problem exploration

Name the problem solving component described: The focus is on the personal and social impact of the hearing loss.

Problem exploration

Name the problem solving component described: Trust in the communication partner

Problem exploration

Name the problem solving component described: "I cannot hear the sermon at church."

Problem identification

Name the problem solving component described: The objective is established.

Problem identification

Name the problem solving component described: This will guide the rest of the problem-solving exercise.

Problem identification

Name the problem solving component described: "I will research three different brands of hearing aids."

Problem resolution

Name the problem solving component described: Identify possible solutions.

Problem resolution

Serves to inspire a behavior or an utterance:

Prompting

The goal of _____________________ is to facilitate emotional support in the context of an aural rehabilitation plan.

Psycho-social support

Which of the following would best help individuals with hearing loss develop a positive self-image? a. psychosocial therapy b. medical intervention c. communication strategies training d. conversational styles training

Psycho-social therapy

What type of procedure is the following an example of: "I have trouble communicating when background noise is present." Answer True or False.

Questionnaire

What type of procedure is the following an example of: Use the 5 point scale to rate your response.

Questionnaire

When using a/an __________ to assess communication needs, it is possible to miss communication problems that are specific to an individual.

Questionnaire

A/An/The __________________________________________________ approach relies on the idea that emotions result from beliefs, rather than event or circumstances.

Rational Emotive Behavior Therapy

Self-monitoring can be a/an ___________ procedure.

Reactive

During _____________, individuals practice a new skills or behavior in an everyday environment.

Real-world practice

Which stage of communication does the following example depict: Patient asks for a quiet table at a restaurant.

Real-world practice

Which stage of communication does the following example depict: Patient uses facilitative strategies when ordering at McDonald's.

Real-world practice

A/The ____________ is the participant in a continuous discourse training session who hears the message and attempts to repeat it back.

Receiver

The participant in a continuous discourse training session who gets the message and attempts to repeat it back:

Receiver

A/An ________________ repair strategy is used to rectify a communication breakdown when the recipient of a message does not recognize the sender's message.

Receptive

___________ is a counseling technique in which the clinician paraphrases or summarizes what a patient has just said.

Reflection

Which of the following repair strategies is most likely to be used during a communication breakdown? a. repeat b. simplify c. ask for the key word d. ask for the topic

Repeat

Individuals participate in hypothetical real-world situations and interactions:

Role-playing

Which variable of a person's emotional state is the following associated with: Does not accept hearing loss

Self-concept

_____________ can influence a patient's willingness to engage in conversations and social outings.

Self-efficacy

An individual's awareness of his or her biological or physical self and personality contributes to a person's ____________, as does the individual's sense of identity and self-worth.

Self-image

The participant in a continuous discourse training session who presents the message:

Sender

Which variable of a person's emotional state is the following associated with: Dependence on others

Sense of self-sufficiency and independence

According to Voeks, Gallagher, Langer, and Drinka (1990), about half of the residents in nursing homes with hearing loss have _______ hearing losses.

Severe

"Why don't you try to use a conversational style that we discussed at the beginning of class" is an example of?

Shaping

Serves to reinforce those conversational turns that increasingly approximate sought-after behaviors:

Shaping

This entails the patient and clinician jointly considering the options to achieve a goal and then making a selection after reviewing related information and taking time for discussion and deliberation:

Shared decision making

____________ reflects how relevant a specific hearing-related difficulty or communication situation is for a patient.

Significance

________________ often index the sharing of speaking time with a measure called mean length turn ratio (MLT ratio).

Sociolinguists

Tinnitus is ______________.

Sometimes permanent

Which form of tinnitus treatment is designed to soothe the limbic system while simultaneously stimulating the auditory neural pathways?

Sound enrichment

Successful communication is influenced by:

Speechreading skills, the amount of residual hearing, and the effectiveness of the listening device

Of the following, who is likely to be most affected by an individual's hearing loss? (spouse, friend, audiologist, doctor)

Spouse

What type of procedure is the following an example of: TOPICON

Structured communication interaction

_______________ ______________________ __________________ are simulated conversations used to reflect a patient's communication difficulties.

Structured communication interactions

STSS stands for _______________________________________________________.

Subjective Tinnitus Severity Scale

A reluctance or fear of taking or making telephone calls:

Telephone phobia

Which variable of a person's emotional state is the following associated with: Intolerance

Temperament

Which variable of a person's emotional state is the following associated with: Introversion

Temperament

Which variable of a person's emotional state is the following associated with: Optimism

Temperament

An individual with hearing loss is more likely to have high conversational fluency with:

Their speech and hearing professional

A/An _____________ test is a test of auditory adaptation.

Tone decay

T/F: A equal mean length turn ratio (MLT ratio) is often characteristic of fluent conversations.

True

T/F: An expressive repair strategy is used when the individual with normal hearing cannot understand the utterance produced by the individual with hearing loss.

True

T/F: An individual may benefit from an assistive listening device at a sporting event.

True

T/F: Assertive behaviors are usually situation-specific.

True

T/F: Assertiveness training focuses on individual's interpersonal communication interactions.

True

T/F: Bluffing can be a course of action chosen when a communication breakdown occurs.

True

T/F: Communication strategies training can enhance everyday communication for individuals with hearing loss.

True

T/F: Communication strategies training should be part of an aural rehabilitation program.

True

T/F: Congress has extended the mandatory age for retirement from 65 to 70 years.

True

T/F: Conversational fluency can be assessed both formally and informally.

True

T/F: Curriculums for communication strategies training should be flexible, in order to meet the needs of the participants.

True

T/F: Daily logs can provide information about an individual's specific aural rehabilitation needs.

True

T/F: Duration of deafness seems to be the best predicator of benefit from a cochlear implant.

True

T/F: Dyalog can be used to record the silence in a conversation.

True

T/F: Empathetic understanding involves helping the patient identify solutions to his or her concerns and problems.

True

T/F: Explicit categorization is an informational counseling technique.

True

T/F: For shared decision making to work, the clinician must know the patient's experiences and preferences and the patient must trust the clinician's expertise, motivation, and intentions.

True

T/F: Hearing aid warranty information should be reviewed in an annual audiological evaluation.

True

T/F: Individuals with hearing loss often have to modify some rules of a conversation.

True

T/F: It is OK to ask a communication partner to write down what was said, if the utterance was not understood.

True

T/F: It is important that the hearing professional does not overwhelm the patient with assessment procedures.

True

T/F: It is important to pay attention to how the patient is reacting to the description of his or her hearing loss when you are describing the audiogram.

True

T/F: Older adults have noted, "I don't know for sure when I hear correctly and when I don't."

True

T/F: Older individuals may have difficulty with pitch discrimination.

True

T/F: Role-playing can aid in gaining a greater sense of self-efficacy.

True

T/F: Self-efficacy is domain specific.

True

T/F: Self-perception of hearing loss can be influenced by the reactions of the society.

True

T/F: Speech and hearing professionals are often not comfortable providing personal adjustment counseling.

True

T/F: The spiral ganglion is composed of the nuclei of the nerve fibers that connect to the hair cells and meet in the central core of the cochlea.

True

T/F: Unstructured conversations can be assessed formally.

True

T/F: Visual acuity should be considered as an individual factor when assessing a patient for an aural rehabilitation plan.

True

T/F: You should reveal your passion and commitment to your job during a patient interview.

True

T/F:Adaptive strategies can help overcome maladaptive behaviors.

True

What type of procedure is the following an example of: . A typical conversation between two individuals is videotaped

Unstructured communication interactions

What type of procedure is the following an example of: Dyalog is used for evaluation

Unstructured communication interactions

What type of procedure is the following an example of: Transcription analysis can be used.

Unstructured communication interactions

A direct observation of others succeeding, bolstering the patient's belief that he or she too can succeed, is known as a(n) ___________________________________ experience.

Vicarious

Students experience these when they observe the effects of a model's behaviors:

Vicarious consequences

Recorded vignettes that provide examples of communication interactions that can be used to stimulate discussion about communication strategies and assertive behaviors:

Videotaped scenarios

What would be the most effective way to provide examples of appropriate and inappropriate communication interactions?

Videotaped scenarios

An intangible concept that encompasses both a physical aspect and a psychological aspect:

Well-being

The Wechsler Scale of Adult Intelligence is used to assess:

Working memory

Which is an example of a structured communication interaction? a. Quest?AR b. Dyalog c. turn-taking d. LIFE

a. Quest?AR


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