D271 Final Exam

What are the taxes on physical persons or corporations?

0%

What is the personal income tax in Dubai?

0%

What is the wealth tax in Dubai?

0%

What are the 4 considerations for effective global communication?

1) Accents (If you don't speak clearly, it's harder for people who don't speak your language to understand you) 2) Volume (Keep your volume loud enough to hear clearly, but not loud enough to alert someone) 3) The Intent (Pay attention to what the person is trying to say) 4) Exhaustion (It is exhausting to listen to people who don't speak your language)

What 2 ways can a foreigner of Dubai become a citizen?

1) Apply after being married to an Emirati citizen for 10 years 2) Be born the child of an Emirati mother and an Expat father

Aspects of a business meeting in Dubai

1) Attendees: could include individuals from many different nationalities 2) Starting the Meeting: probably will start late, can start without everyone being present, always accept an offered beverage 3) During the Meeting: phone calls can be answered, conversations will be about getting to know each other rather than business 4) Ending the Meeting: a business deal will almost NEVER happen in the first meeting

What are the 4 techniques of the LUNAR concept?

1) Don't try and change the person's mind 2) Understand their perspective 3) Ask yourself questions to stay focused 4) Seek similarities

A Free Trade Zone is also known as...

1) Economic Zones 2) Duty Free Zones 3) Tax Free Zones

What are the reasons we should study Dubai for global business?

1) It is one of the most diverse places in the world 2) It is a very wealthy state 3) Visitors of Dubai do not have to assimilate into the culture, so Dubai reflects the worlds cultures 4) Western customs are brought into Dubai's business world, as English being the common language

What are the 5 keys to effective email communication?

1) Know your audience 2) People in Dubai prefer phones to email 3) Proofread 4) Be short and clear 5) If no response, you must adapt. Don't keep messaging them (save-face culture)

What are some problems with Emiratisation?

1) Managers complain that new Emirati employees lack soft skills necessary for their jobs 2) Emiratis feel a lack of support from managers and respect for their culture

What are some pressures felt by women in the workforce in Dubai?

1) Pressure to get married 2) Pressure to quit after getting married to raise kids 3) Feel discriminated against by their company 4) Companies don't invest training in them

What are the 5 pillars of Islam?

1) Shahadah 2) Salat 3) Zakat 4) Sawm 5) Hajj

What are the four sectors of the UAE's Federal Government?

1) Supreme Council 2) Council of Ministers 3) Federal National Council 4) Federal Supreme Court

What are some pressures felt by women post-college not in the workforce in Dubai?

1) They find out their education isn't enough and they need experience 2) They don't have leadership experience 3) They don't know how to perform in a professional setting 4) Their families pressure them not to seek employment

What are some of the problems concerning manual labor in Dubai?

1) Worker Unions are forbidden 2) Poor living conditions 3) Construction is constant 4) Low pay

What are some labor-related challenges faced by Corporation

1. Having to meet Emiratisation quotas 2. Emiratisation is an additional cost 3) Some Emirati's are not qualified 4) Hiring women can be a liability because they leave for maternity leave 5) Emirati's can leave your company after you invest time/money to train them

How much equity can a foreign firm own when operating in a FTZ?

100%

If you operate in a FTZ, you're allowed to hire a workforce comprised of ___ foreigners

100%

How many ports are there in the UAE

16

When did the UAE become a country? Where is its capital?

1971, Abu Dhabi

How many people are expected to attend the World Expo 2020?

25 Million

How much is 1 US dollar equal to in Dubai?

3.67 Dirham, it is ALWAYS tied to the US dollar

How many FTZ's are in Dubai?

30

What is the VAT tax in Dubai?

5% (a sales tax)

What percentage of the UAE national workforce are women?

59%

What percentage of Dubai's revenue come from oil today?

7%

What percentage of communication is filtered/distorted/changed?

70-90%

What percentage of inhabitants in Dubai are from somewhere else? What percentage in Dubai are native?

82%, 12%

What percentage of Professional Labor in Dubai are Expats?

85%, they represent 98% of the private sector

Majlis

A place of sitting. You should always remove your shoes before entering

Islamic Banking

A system of banking or banking activity that is consistent with the principles of the Shari'ah and its practical application through the development of Islamic economies

Sunni Muslims believe ___ should be the next leader of Islam

Abu Bakr

What is Sharia Law?

Acts as a code by which Muslims should live their life according to God's wishes, not applicable to most Expats

What nation spends the most money on tourism in Dubai?

America

What is Emiratisation?

An initiative by the UAE government to counteract some of the negative effects of such a high expatriate population

What was Dubai Smart Government and Smart Dubai Initiative? What did it lead to?

An initiative started in 2013 to increase smart services to improve the quality of life in the city. It led to Dubai hosting the 2020 World Expo

How do women greet one another in Dubai's culture?

By kissing each other several times on both cheeks

How do men greet one another in Dubai's culture?

By rubbing noses

If you operate in a FTZ, you're allowed to use ___

Direct Marketing

Where is the office of Sheikh Mo?

Emirates Towers

What are natives of Dubai known as?

Emiratis or UAE Nationals

Sawm (4th Pillar)

Fasting during the month of Ramadan

What type of government is Dubai?

Federal Presidential Elected Monarchy

When was oil discovered in Dubai and when was it first exported?

First discovered in 1966 and first exported in 1969

When was oil discovered in the UAE and when was it first exported?

First discovered in the 1950's and first exported in 1962

Where does Dubai currently make most of its revenue?

From the trade, services, tourism, and finance sectors

Where is the Dubai Aquarium located?

Inside the Dubai Mall

Supreme Council

Is made up of the rulers of the 7 Emirates, each term is 5 years

Federal National Council

Is the parliamentary body of the UAE's government that includes 40 members

Where does much of Dubai's success come from?

Its key position on the Arabian Peninsula that allows them to trade with many nations

What is the main key to effective communication?

Know your audience

What does LUNAR stand for? SONY?

LUNAR = Listen to Understand Not to Argue Right or wrong SONY = Speakers Opinion, Not Yours

Where do we spend most of our time communicating?

Listening (45%)

Shi' a Muslims believe ___ should be the next leader of Islam

Mohammed's son-in-law

Is it common for a man and a women (not married) in Dubai (Muslim descent) to shake hands when first meeting?

NO! It is against their religion to touch a member of the opposite sex

Zakat (3rd Pillar)

Paying alms (charity) tax to benefit the poor

What is credibility driven by?

Perception

Salat (2nd Pillar)

Performing ritual prayers in the proper way 5 times daily

What type of energy will the World Expo 2020 be running off?

Photovoltaic Energy, converts renewable resources into energy

Hajj (5th Pillar)

Pilgrimage to Mecca

Repatriation of Profits

Profit earned in a foreign country that one wishes to bring into the borders of one's own country

What pillar of Dubai's economy began in 1980's that was a crucial factor to its growth?

Real Estate Investments

Shahadah (1st Pillar)

Reciting the Muslim profession of faith

Who is the ruler of Dubai? What are his other titles?

Sheikh Mohammed Bin Rashid Al Maktoum. He is also the VP and Prime Minister of the UAE and the Emir of Dubai

Most Muslims in Dubai are

Sunni Muslims

Council of Ministers

The "Cabinet" that includes 29 members led by the Prime Minister

What was the original name of the Burj Khalifa?

The Burj Dubai

What sectors of the federal government includes women on the panel?

The Council of Ministers and the FNC

What is the GCC and what countries make it up?

The Gulf Cooperation Council made up of UAE, Saudi Arabia, Kuwait, Bahrain, Oman, and (Qatar)

What zone offers manufacturers the cheapest utility costs?

The Industrial Zones

Executive Professionalism

The ability to behave and communicate like an executive

Context

The amount of information you obtain from the environment versus spoken words or messages

What was the downfall of Dubai's pearl diving market?

The introduction of synthetic pearls

What hand is considered unclean in Muslim culture?

The left hand

What is the solution to fill Emiratisation quotas listed by Kelly Watkins in her White Paper?

The quotas can be filled by women

The Trucial Treaty of 1892

The sheikhs agreed not to dispose of any territory except to Great Britain and not to enter into relationships with any foreign government other than Great Britain without its consent. In return, the British promised to protect the Trucial Cost from all aggression by sea and to help in case of a land attack

Burj Khalifa

The tallest building in the world

Great Maritime Agreement of 1820

The treaty prohibited piracy in the Persian Gulf, banned slavery and required all usable ships to be registered with British forces by flying distinctive red and white flags

What happens if an Expat loses their job?

They are given 30 days to find a new one or their work visa will be taken

What was the problem when Dubai first discovered Oil?

They did not have nearly as much as their neighbors, which forced them to find another source of revenue

Why did Great Britain care about Dubai in the 1800s and 1900s?

They used it to protect their trade routes

Why were early leaders of Dubai visionary?

They were able to build Dubai into the economic powerhouse it is today through trade, services, tourism, and finance sectors instead of using their limited oil resources

Monochromic

Viewing the concept of time as fixed and inflexible, tends to be a low context society

Polychromic

Viewing the concept of time as more flexible, tends to be a high context society

When was Sheikh Mo born and when/how did he seize power?

Was born in 1949 and seized power in 2006 after the death of his brother

What 2 things from Dubai's history still impact it today?

Water and Trade

Second Language Bias

When people speak a 2nd language well, you assume they are better at other things too

Perspective

You interpret what you see/here based on past experiences

You should ___ accept a beverage when offered one in Dubai

always

When it comes to repatriation of profits, large companies send all the profit ___

back home

In Dubai's business culture, a verbal agreement is ___

binding

Dubai is both a ___ and a ___

city, state (Emirate, 1 of 7 in the UAE)

You must have ___ before people will believe you have ability

credibility

For foreigners in Dubai, it is very ___ to attain citizenship

difficult

Repatriation of Profits makes it easier for small to medium sized businesses to ___

get started

Time management in Dubai is ____ when compared to in America

not as punctual

Unlike the rest of the UAE, women in Dubai can reach positions of ___

power

High Context Cultures are referred to as ___ cultures, in which conflict is ___

save-face, implied and dealt with indirectly

If your proposal to a UAE national is not accepted, they will most likely not ___

tell you (save-face culture)