Dutch Bros Flow Check

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A Medium Iced Honey Black Tea receives ______ flat scoop(s) of honey.

1

A Small Blended Vampire Slayer Rebel (made with Rebel mix) receives ___ flat scoop(s) of flavor.

1

A Small Iced Kiwi Lemonade receives _______ flat scoop(s) of flavor.

1

All sizes of hot tea get ______ scoop(s) of flavor.

1

How many scoops of flavor go into a Kids Iced Lemonade?

1

How many scoops of flavor go into a Medium Iced Cold Brew Annihilator?

1

How many scoops of flavor go into a Small Cold Pour Double Torture?

1

How many scoops of flavor go into an Iced Annihilator?

1

How many scoops of flavor go into an Iced Oat Milk Kicker?

1

If a customer orders a Blended Rebel and specifically requests that it be made using the canned regular Rebel or Sugar-Free Rebel can, increase the flavor by __ additional scoop(s) per size.

1

If a customer requests a Float of flavor on top of their drink, how many scoops of flavor do you float?

1

When a customer requests a Rebel Shot added to their drink, add _______ scoop(s) of Rebel Mix.

1

Fill in the blanks to build a Kids Blended Caramel Chai! _____ scoop(s) Caramel _____ oz frost mix _____ oz Chai

1 1 3

Fill in the blanks to build a Large Extra Hot Sugar Free Cocomo ______ scoop(s) of SF Chocolate _______ scoop(s) of SF Coconut _______ shots of espresso

1 1 4

Fill in the blanks to build a Small Hazelnut White Chocolate Frost made in a blender! ________ scoop(s) Hazelnut _________ scoop(s) White Chocolate Frost Mix to the _____ oz line

1 1 8

A Small Iced Vanilla & Hazelnut Chai with Soft Top receives _______ flat scoop(s) of flavor and _______ scoop(s) of Soft Top.

1 2

When making a Medium Iced Decaf Tea from the bag, steep _______ bag(s) in _______ oz of hot water for 1 minute.

1 3

Fill in the blanks to build a Small Hot Extra Sweet Vanilla Kicker! ______ scoop(s) of Irish Cream _______ scoop(s) of Vanilla _______ shot(s) of espresso

1 1 2

A Double Torture Freeze contains the following ingredients: (Check all that apply)

1 flat scoop Vanilla 2 shots Freeze 2 scoops chocolate milk

What ingredients go in a Large Iced Kicker? (Check all that apply)

1 flat scoop irish cream 4 shots kick me mix

Fill in the blanks to build a Medium Caramel Apple Smoothie! ____________scoop(s) of Caramel Green Apple Smoothie mix to the _________ oz line. Blend!

1 scoop 12 ounces

What ingredients go into a Small Blended Decaf Caramelizer Carburetor? (Check all that apply)

1 scoop Caramel + 1 scoop Dark Chocolate 2 decaf shots chocolate milk to the 6 oz line

What ingredients go into a 24 oz Cold Pour Cocomo? (Check all that apply)

1 scoop Coconut 4 shots top with cold chocolate milk

A Kicker Freeze contains the following ingredients: (Check all that apply)

1 scoop Irish cream Freeze

What ingredients go into a Medium Hot Sugar Free Caramel Kicker? (Check all that apply)

1 scoop SF Caramel Sauce 1 scoop SF Irish Cream Syrup 2 shots Kick me mix

What ingredients go in a Small Hot Sugar Free Caramelizer? (Check all that apply)

1 scoop SF Caramel Sauce + 1 scoop SF Dark Chocolate Sauce 2 espresso shots kick me mix

What ingredients go into a Large Sugar Free Vanilla Hot Chocolate? (Check all that apply)

1 scoop SF Vanilla + 1 scoop SF dark Chocolate Kick me mix

What ingredients go in a Small Caramelizer Freeze? (Check all that apply)

1 scoop caramel freeze 2 scoops chocolate milk

What ingredients go into a Medium Iced Nitro Cold Brew Sugar Free 911: (Check all that apply)

1 scoop irish cream 2 shots 1 can nitro cold brew 2 scoops kick me mix

What ingredients go into a Medium Iced Strawberry Rebel Green Tea? (Check all that apply)

1 scoop strawberry split rebel and green tea evenly to the 12 ounce line

What ingredients go into a Large Hot Nonfat Caramelizer? (Check all that apply)

1/2 scoop Caramel + 1/2 scoop Dark Chocolate 4 shots nonfat milk

What ingredients go into a Medium Iced Golden Eagle? (Check all that apply)

1/2 scoop Caramel + 1/2 scoop Vanilla 2 shots kick me mix to the 12 oz line caramel drizzle

What ingredients go into a Small Hot Almond Milk White Mocha? (Check all that apply)

1/2 scoop White Chocolate + 1/2 scoop Dark Chocolate 2 shots steamed almond milk

What ingredients go in a Medium Hot Skinny Cocomo? (Check all that apply)

1/2 scoop chocolate Sauce + 1/2 scoop coconut 2 espresso shots nonfat milk

What ingredients go into a Medium Hot Vanilla Honey Paris Tea? (Check all that apply)

1/2 scoop vanilla + 1/2 scoop honey 1 Paris tea bag

What ingredients go into a Small Hot Skinny White Chocolate Caramelizer? (Check all that apply)

1/3 scoop Caramel + 1/3 scoop White chocolate + 1/3 scoop dark Chocolate 2 shots Nonfat milk

What temperature do we steam to for all Not-So-Hots?

100*

If a customer requests a small iced drink to be made with light ice, cut the ice amount in half and fill to the ______ oz mix line.

12

What is the ideal temperature range for a warm drink?

125*-130*

When preparing a batch of "Pre-Brewed" Iced Tea, how long do you steep the large bag for?

15 minutes

The target shot window for Private Reserve and Decaf coffee is __________ seconds.

15-26

What is the ideal temperature range for steamed milk in our standard temperature hot drinks?

150*-155*

A Hot Nonfat 911 receives ______ flat scoop(s) of flavor.

2

A Small Raspberry Dutch Frost receives _____ scoop(s) of flavor.

2

How many flat scoops of flavor go in a Large Iced Rebel?

2

How many flat scoops of flavor go in a Small Blended Midnight Green Tea?

2

How many scoops of flavor go into a Hot Coconut Milk 911?

2

How many scoops of flavor go into a Hot Sugar Free Double Torture?

2

How many scoops of flavor go into an Iced 911?

2

If a customer requests Heavy Whipping Cream, add ______ scoop(s) of Heavy Whipping Cream.

2

The standard recipe for all drinks getting Soft Top is _______ scoop(s), even when ordered as parfait style.

2

Fill in the blanks to build a Small Toasted Cold Brew with Oat Milk! In a mix cup, ________ scoop(s) of Oat Milk. Fill with Cold Brew to the _______ noz mix line. Steam, pour, and serve!

2 11

A Medium Iced Extra Sweet Nitro Cold Brew Cocomo receives _______ scoop(s) of Coconut and ________ scoop(s) of Chocolate Milk.

2 2

What ingredients go into a Large Orange Vanilla Frost made in a blender? (Check all that apply)

2 scoops Vanilla + 2 scoops Orange Frost Mix to the 16 ounce line

What ingredients go into a Small Hot 911? (Check all that apply)

2 scoops of irish cream 6 shots kick me mix

A Large Iced Green Tea with Grapefruit and Honey receives ______ flat scoops of flavor.

3

A Large Iced Tiger's Blood Black Tea receives _________ flat scoop(s) of flavor.

3

A Medium Blended Passion Water Dutch Soda receives ___ flat scoop(s) of flavor.

3

How many scoops of flavor go into a Medium Iced Dutch Soda?

3

If a customer requests extra cream in their Americano, how many scoops of cream will you put in their drink?

3

To ensure a frothy head on your Nitro Cold Brew, how many times do you rotate the can end over before opening to activate the nitrogen?

3

How many scoops of flavor go into a Large Iced Sugar Free Strawberry Dutch Soda?

4

How many scoops of flavor go into a Medium Blended Oat Milk Double Chocolate Mocha Carburetor?

4

A Large Blended Sugar Free Annihilator Carburetor contains the following ingredients: (Check all that apply)

4 scoops Sugar Free Chocolate Mac. 4 shots kick me to the 10 oz line

Fill in the correct total mix lines for each size Carburetor! Small: _____ oz Medium: ______ oz Large: ______ oz

6 8 10

Any prebatched product like Iced Tea, Lemonade, or Cold Brew over _______ days old must be tossed.

7

What is the target shot window for White Coffee?

7-12 seconds

How many shots go in a Large (32 oz) Cold Pour 911?

8

Fill in the correct total mix lines for each size iced drink! Small: _____ oz Medium: _______oz Large: _______oz

8 12 16

Drink One for Dane Day is to raise funds for organizations that are continuing research in hopes of finding a cause and a cure for the disease, ___________, as well as providing support to families affected.

ALS

True or False: All sizes of iced tea receive one scoop of flavor.

False

True or False: if a customer requests a drink with extra ice, reduce the total drink mix line to accommodate the extra ice.

False

True or False: If your shots are running shorter than 15 seconds, you need to adjust the grind to be more course (to the left).

False - to the right the grind to be more fine

Where did Dutch Bros originate?

Grants Pass, Oregon

What drinks do we always double cup? (Check all that apply)

Hot Americanos Hot teas Any Drink made Extra Hot

What flavor of teas do we carry? (Check all that apply)

Paris Black Organic Green Hot Cinnamon Spice Decaf Ceylon Black Earl Grey

Fill in the correct total mix lines for each size Dutch Frost when made in the blender! Small: _____ oz Medium: _________ oz Large: _________ oz

Small: 8 Medium: 12 Large: 16

True or False: A Drizzle is a flavor hashtag. A Drizzle goes on top of Soft Top or Whip, and underneath Sprinkles.

True

True or False: For Toasted Nitro Cold Brew from a can, we always serve in a large hot cup to accommodate the expansion of the product when heated.

True

True or False: If a customer orders a Dutch Classic as a Chai, follow the milk type for the Classic drink.

True

True or False: If flavor is requested in a hot or iced Chai, replace equal parts Chai and milk.

True

True or False: If you are robbed, you should always comply with the monetary or tangible demands of the criminal. Do not try to take control of the situation or argue. As soon as the incident is over, call 9-1-1. After you have notified the police, call your manager, Operator, or Franchisee.

True

True or False: Kids milk does not receive ice unless requested and is served like a cold pour with the base filled to the 10 oz line.

True

True or False: When adding extra shots to Carburetors, mix them into the drink after it has been blended.

True

True or False:Wet Cappuccino = half cup of frothDry Cappuccino = full cup of froth

True

What are the opportunities to appropriately hook customers up with a free drink as stated in the Manifesto? (Check all that apply)

When it's their birthday When they are having a rough day If they bought a drink, and it was not up to DB standards

A custie pulls up to the window and orders a hot Americano! What should you ask them before you start making their coffee? (Check all that apply)

Would you like cream or sugar? Would you like ice? It is very hot!

A custie pulls up to the window and orders a Nitro Cold Brew! What should you ask them before you start making their coffee? (Check all that apply)

Would you like your Cold Brew over ice or in a can? Would they like cream of flavor? Would you like soft top on that?

Our 3-Bean Blend is comprised of beans from the following countries: (Check all that apply)

colombia brazil el salvador

True or False: If a customer orders a Strawberry Banana Smoothie, you reduce the smoothie mix by one ounce and add one flat scoop of Banana syrup.

true

True or False: If a customer orders a dairy-based drink "skinny," you will change the milk to nonfat.

true

True or False: When making a Toasted Cold Brew, it is important to reduce the amount of Cold Brew by 1 oz to allow for expansion.

true


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