e-Business

Which of the following is not a major trend in B2B e-commerce in 2012-2013? A) decreased growth of B2B e-commerce due to the recession B) use of social networks by B2B firms C) growing use of mobile platform for B2B systems D) B2B systems move to cloud providers

A) decreased growth of B2B e-commerce due to the recession

Which of the following is not a major trend in the online recruitment services industry? A) disintermediation B) localization C) social networking D) consolidation

A) disintermediation

Which of the following is not one of the seven major segments of the retail industry?

A) electronics and computers

Which of the following is not one of the central challenges facing the online retail industry? A) lack of physical store presence B) consumer concerns about the privacy of personal information C) inconvenience in returning goods D) delivery delays

A) lack of physical store presence

Which of the following is not one of the factors required to charge for online content? A) multiple delivery methods B) focused market C) specialized content D) high perceived net value

A) multiple delivery methods

Which of the following type of online content does the highest percentage of Internet users purchase or view online? A) newspapers B) radio C) games D) music

A) newspapers

Google's Gmail advertising has raised concerns about which of the following issues? A) privacy B) copyright C) trademark D) patents

A) privacy

Exchanges have failed primarily because: A) suppliers have refused to join them. B) buyers have refused to join them. C) the existing markets have had too high liquidity. D) excessive trade value per transaction.

A) suppliers have refused to join them.

The Internet has resulted in lower search costs, increased price comparison, and lower prices to consumers for which insurance product line? A) term life insurance B) automobile insurance C) health insurance D) property and casualty insurance

A) term life insurance

Which of the following is not a current trend in online content? A) Sales of music in digital form produce more revenue than sales of physical units. B) Readership of newspapers in print form continues to exceed online readership. C) Consumers increasingly accept the notion of paying for premium content. D) Console game sales stagnate in comparison to online gaming.

B) Readership of newspapers in print form continues to exceed online readership.

Which of the following was the first step in the development of B2B commerce? A) Electronic Data Interchange (EDI) B) automated order entry systems C) digital storefronts D) private industrial networks

B) automated order entry systems

Virtual merchants face potentially large costs for all of the following except: A) building and maintaining a Web site. B) building and maintaining physical stores. C) building an order fulfillment infrastructure. D) developing a brand name.

B) building and maintaining physical stores.

Downloading music tracks owned by record companies without paying for them is an example of a violation of: A) patent law. B) copyright law. C) trademark law. D) privacy law.

B) copyright law.

Which of the following is the fastest growing online gaming audience? A) casual gamers B) mobile gamers C) social gamers D) console gamers

B) mobile gamers

In Western culture, the basic principles shared by ethical schools of thought are: A) information rights, property rights, and public safety and welfare. B) responsibility, liability, and accountability. C) ubiquity, global reach, and privacy. D) the Golden Rule and Universalism.

B) responsibility, liability, and accountability.

Which of the following generates the largest share of media revenues? A) video games B) television C) newspapers D) radio

B) television

Which of the following statements about the online newspaper audience is not true? A) The people who read newspapers online tend to be older than those who visit YouTube. B) The online newspaper audience is highly engaged. C) The people who read newspapers online tend to be less educated than those who visit YouTube. D) Online newspapers reach over 75% of individuals in households earning more than $100,000 a year.

C) The people who read newspapers online tend to be less educated than those who visit YouTube.

All of the following are subscription services except: A) Pandora. B) Spotify. C) iTunes. D) Rhapsody.

C) iTunes.

Which of the following was the most troubled segment of the publishing industry in 2012? A) books B) magazines C) newspapers D) periodicals

C) newspapers

Which of the following together comprised the largest component of online paid content in 2012? A) online games and online TV B) online music and online games C) online music and online video D) online video and online games

C) online music and online video

Which of the following allows someone to obtain an exclusive monopoly on the ideas behind an invention for 20 years?

C) patent law

Which of the following is the fastest growing form of online B2B e-commerce? A) e-distributors B) exchanges C) private industrial networks D) industry consortiums

C) private industrial networks

All of the following are trends in the financial service industry except: A) industry consolidation. B) integrated financial services. C) pure online banks are displacing established multi-channel firms. D) growth of online personal banking. Answer: C

C) pure online banks are displacing established multi-channel firms.

Which of the following e-commerce technology dimensions creates greater opportunities for cyberbullying? A) richness B) interactivity C) social technology D) ubiquity

C) social technology

Which of the following can be used to record all keyboard activity of a user? A) shopping carts B) trusted computing environments C) spyware D) DRM

C) spyware

Which ethical principle states that, when confronted with an ethical dilemma, individuals should take the action that achieves the greater value for all of society? A) the Golden Rule B) Universalism C) the Collective Utilitarian principle D) the Social Contract rule

C) the Collective Utilitarian principle

All of the following statements about the movie industry are true except: A) Over 60 million Americans were expected to watch movies online in 2012. B) In 2012, consumers were expected to view more and pay more for Web-based movie downloads, rentals, and streams than for DVDs or related physical products. C) Online movie viewing is growing faster than all video viewing. D) Internet and online distribution now make up the largest share of movie revenues.

D) Internet and online distribution now make up the largest share of movie revenues.

All of the following statements about the online real estate services market are true except: A) The major impact of Internet real estate sites is in influencing offline decisions. B) Real estate differs from other types of online financial services because it is impossible to complete a property transaction online. C) The primary service offered by real estate sites is a listing of houses available. D) The Internet and e-commerce have created significant disintermediation in the real estate marketplace.

D) The Internet and e-commerce have created significant disintermediation in the real estate marketplace.

Which of the following is not a characteristic of the use of social networks in B2B e-commerce? A) It is typically unstructured. B) It helps develop a more personal relationship between participants in the supply chain. C) It enables participants to make decisions based on current conditions. D) They are always private.

D) They are always private.

What is the largest sector of the online travel services market in terms of revenue? A) hotel reservations B) car reservations C) cruise/tour reservations D) airline reservations

D) airline reservations

Which of the following primarily involve long-term sourcing? A) e-distributors and exchanges B) e-distributors and industry consortia C) e-procurement Net marketplaces and exchanges D) e-procurement Net marketplaces and industry consortia

D) e-procurement Net marketplaces and industry consortia

To improve shipment and delivery, Amazon has used all of the following techniques except: A) increasing its number of warehouses. B) sending pre-posted packages to United States Postal System centers. C) optimizing the size of shipments. D) establishing pick-up centers for pickup and delivery of commonly ordered goods.

D) establishing pick-up centers for pickup and delivery of commonly ordered goods.

All of the following are advantages of online retail except: A) lower supply chain costs. B) lower cost of distribution. C) ability to change prices. D) faster delivery of goods.

D) faster delivery of goods.

Which of the following segments of the United States retail market is highly concentrated, with large firms dominating sales? A) food and beverage B) online retail C) MOTO D) general merchandise

D) general merchandise

What is the first step in the procurement process? A) negotiate price B) qualify the seller and its products C) issue a purchase order D) search for suppliers

D) search for suppliers

Copyright protection protects against others copying the underlying ideas in a work.

False

Exchanges have proven successful in providing additional value-added services that transform the value chain for the entire industry.

False

Most adult social network participants do not have any expectation of personal privacy when using a social network.

False

The impact of the Internet on media appears to be decreasing the total demand for media.

False

The major impact of Internet real estate sites is in enabling online-only property transactions.

False

The principle of responsibility means that individuals, organizations, and societies should be held accountable to others for the consequences of their actions.

False

Cannibalization is a major challenge facing book publishers.

True

Groupon is an example of local commerce.

True

In the United States, banks, insurance firms, and brokerage firms are prohibited from having significant financial interests in one another.

True

Internet users consume more media of all types than non-Internet users.

True

It is not necessarily illegal to use someone else's trademark in a metatag.

True

Mobile commerce currently accounts for more retail goods sold than social commerce.

True

Net neutrality refers to Internet backbone owners treating all Internet traffic equally

True

Online career sites are being threatened by both job search engines and aggregators

True

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

True

Private industrial networks are the most prevalent form of Internet-based B2B commerce.

True

Private industrial networks typically involve manufacturing and related support industries.

True

The European Data Protection Directive prohibits the transfer of PII to organizations or countries that do not have similar privacy protection policies.

True

The bias of industry consortia is toward large buyers.

True

The cost of participating in B2B e-commerce systems has fallen significantly.

True

The entertainment industry is generally considered to be composed of five players: television, Hollywood films, music, radio, and video games.

True

The publishing and entertainment industries make up the largest share of the commercial content marketplace.

True

Videos are the fastest growing form of paid content.

True