Electronic Resources and Health/Information Literacy

Arriving to the emergency room, a client is convinced that he has a tumor that requires immediate surgery. He tells the provider that he looked his symptoms up on the internet and that is why he came in. What should be the provider's response?

"Let's talk about your symptoms before we go any further."

A client complains to a nurse that when he looked up information on digoxin, he couldn't understand any of it. He said he was on Drugs.com and it had information on chemicals in the drug. This concerned him. What is the best response by the nurse?

"You must have been on the version of the site for professionals. There is a client version."

When giving clients written materials, what grade level should the materials be written at?

5th grade

Which of the following clients is demonstrating health literacy?

A client navigates the hospital site to learn about what services they provide

A group of seniors were looking up information on healthcare insurance. Which site designs aspects would make them think it is a quality site?

Brand logo present

Maria is a 46-year-old female who was diagnosed with cancer a week ago. She wants to find out more information today about the treatment facility that her provider suggested. How can the nurse assist her over the phone?

Give her the link to the treatment facility's website

A nurse is doing a public presentation to seniors on where to look for quality healthcare information. Help the group of seniors by sorting the characteristics of high- and low-quality websites.

HIGH QUALITY SITES Language is objective Experts are involved Date of publication or last updated is visible References are listed

A nurse recommends The Centers for Disease Control and Prevention website to a client wanting information on COVID-19. Why is this a recommended site? Select all that apply.

It is evaluated by the Medical Library Association. It is a United States government site.

Select if the following websites are in the categories of more reliable or less reliable sources.

MORE RELIABLE American Cancer Societyhttps://www.cancer.org The Centers for Disease Control and Preventionhttps://www.cdc.gov University Health Serviceshttps://www.uhs.wisc.edu Mayo Clinichttps://www.mayoclinic.org

A hospital in the area launched a public website four years ago and now a new college has been built nearby. Which of the following efforts would help expand their online presence specifically for young clients? Select all that apply.

Make a social media page Design the website for mobile use

The following are clients that are new to the clinic you work at. Based on research, which client is most likely to have a low literacy level?

Paul, 85 years old, retired bus driver

Sara has been very ill. She decided to use the internet to self-diagnose. Which symptom is appropriate to use the internet for?

Sore throat for 6 hours

A client was diagnosed in the emergency room with angina. The nurse is told to explain nitroglycerin to the client and discharge her. The nurse explains how nitroglycerin dilates the coronary arteries, thus improving symptoms of angina. To make sure the client understands the teaching, the nurse asks a few questions. She notes that the client is struggling with pronouncing certain English words and seems confused about the teaching. What should the nurse do? Select all that apply.

Use images and written materials Use simple words in the instructions Speak slowly and clearly Cover why the treatment is important

A nurse notices on a client's chart that the client has a low level of health literacy. The nurse needs to complete medication education with the client. How should the nurse adapt her teaching to the client?

Use the teach-back method

Review the website below. Select from the dropdown menu to identify the areas that you should check to see if the site is creditable or not. For a closer look, please visit the Centers for Disease Control and Prevention.

all indicate credibility

Which sites are the most credible for health information? Select all that apply.

https://my.clevelandclinic.org/health https://www.nih.gov https://www.cdc.gov