Email Etiquette
Discourse (written or spoken communication)
At school and in a business environment, a formal or academic discourse is expected; whereas a less formal discourse is more common at home and with friends.
What should you do when you electronically communicate with a teacher or a superior
Be polite and professional Include your first and last name Give the email a subject title Use formal language
Formal Emails
Emails to teachers and superiors
Closing of Email
Should be professional: Examples included: Sincerely; Kind Regards, Thank you.
Body of Email
Should explicity state the reason you are writing; Examples: I am writing this email to request a recommendation for.... Would you please check my paper for grammar errors...
Subject Line of Email
Subject needs to be direct and clear recipient of email should know exactly what the email is about from the subject line recipient should know JUST from subject line what email is about
Tone of Email
Tone of an email can be tricky because your tone can be misinterpreted and misjudged;
Tone
Tone or your attitude toward the subject is important in an email
What SHOULD YOU NOT DO when communicating electronically with a teacher or superior
Use slang Be aggressive or defensive assume the teacher knows the email is from you make demands without offering justification
Email etiquette
an established set of guidelines and expectations for how people should communicate electronically.
Electronic Communication Makes Tone
difficult to convey and undestand
Maintaining proper email etiquette will help get your message across
effectively and professionally
electronically sent mail
Digital record of important information
email is a great digital tool to keep record of important information
Discourse
the way you talk with your friends and text them is NOT the same way you talk with your teachers or superiors. It has no place in formal emails.
Formatting
First impressions matter and proper formatting will give your email a great first impression
Email Etiquette
Here are some things to consider. Formatting Tone Discourse Digital Footprint Examples
Saluation
Just like you would for a formal or business letter your email should include a greeting at the beginning A salutation is a greeting: Dear Mrs. Stabile. Dear President Trump
Examples of when you would need to email your teacher or superior
Question about an assignment Question a grade To further clarification about a topic covered in class To ask for an extension To ask for a recommendation
To: [email protected] Subject: Zero Heyyyyy. Why did you give me a zero on the assignment? I turned it in and it needs to be changed ASAP cuz my mom is mad at my grade. What are some things you notice about this email?
What's wrong with this email????
Avoid sarcasm
When emailing teachers and superiors because it doesn't belong in an email for school or work
Digital footprint
YOUR EMAILS NEVER GO AWAY...JUST LIKE FACEBOOK POSTS/TWEET/SNAP/ALL SOCIAL MEDIA REMAINS/ BE CAUTIOUS AND CAREFUL WITH YOUR DIGITAL FOOTPRINT
Email Formatting Tips
Your email should always include these elements. Subject Greeting (also known as Salutation) Body Closing Signature
After Closing of Emali
Your signature needs to be included and should include: Your Full Name Your Contact Information