ENTREP CHAP 3 MARKETING MIX

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Robert F. Lauterborn (1990)

developed the 4C's Marketing Model

Sales Staff

plays a very important role in public relations and word of mouth.

Convenience

product should be readily available to the consumers. Marketers should strategically place the products in several visible distribution points.

Franchising

sell products that are created and marketed by another company

Selective Distribution

selling a product at select outlets in specific locations

intensive distribution

selling a product in as many outlets as possible

Extensive Distribution

selling products in one or in few outlets

Product

-is an item that is built or produced to satisfy the needs of a certain group of people. -can be intangible or tangible as it can be in the form of services or goods.

Physical Evidence

-pertains also to how a business and it's products are perceived in the marketplace -the service industries presence in the marketplace will be immediately known through concept of branding

Placement or Distribution

-position and distribute the product in a place that is accessible to potential buyers -This comes with a deep understanding of your target market

Consumer Wants and Needs

A company should only sell a product that addresses consumer demand

Cost

According to Lauterborn, price is not the only cost incurred when purchasing a product. Cost of conscience or opportunity cost is also part of the cost of product ownership.

Life Cycle of Product

Growth Phase, Maturity Phase, Sales Decline Phase

Distribution Strategies

Intensive Extensive Selective Franchising

Marketing Mix

It is about putting the right product or a combination thereof in the place, at the right time, and at the right price.

Major Pricing Strategies

Market Penetration Pricing Market Skimming Pricing Neutral Pricing

7P's of Marketing

Product Price Promotion Place People Process Physical Environment

Marketing Mix 4P's

Product,Promotion,Price,Place

Elements of Promotion

Sales Organization Advertising Public Relations Sales Promotion

4C's Marketing Model

a modification of 4P's Marketing Mix Model (not part of definition but rather an extension)

People

a secret "internal" competitive advantage a business can have over other competitors they greatly affect the business's position in the marketplace

Communication

according to Lauterborn it is "cooperative" while promotion is manipulative

Processes and Systems of Organization

affect the execution of the service (pay system, sales funnel, distribution system or other systematic procedures)

Price

amount that a customer pays for to enjoy it a product a very important component of the marketing mix definition it determines your firm's profit and survival

Company's Employees

are important in marketing because they are the ones who deliver the service

Public Relations

communications that are typically not paid for. This includes press releases, exhibitions, sponsorship deals, seminars, conferences, and events

Promotion

is a very important component of marketing as it can boost brand recognition and sales

Word of Mouth

is an informal communication about the benefits of the product by satisfied customers and ordinary individuals

Advertising

it typically covers communication methods that are paid for like television advertisements, radio commercials, print media, and internet advertisements.


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