Ethics

A reason or desire that acts as a catalyst to spur one to a specific action is called

A motive

In choosing your source of supply of caskets, the most important qualification of the manufacturer is

A policy of standing behind their product

All of the following would be considered an allied service EXCEPT

A public agency

A philosophy that focuses on the worship of a god or gods is called

A theistic philosophy

The ethical funeral director should not

Advise each family what casket they should select

An ethical funeral director is expected to be knowledgeable and give factual representation of all of the following EXCEPT

All known religious practices

Ethics is probably best defined

As the discipline dealing with moral duty and obligation

Which of the following is not an allied profession or service to the funeral industry

Banking professional

When dealing with the media, the ethical funeral director should

Be descrete in information he or she releases

What is a good and moral in business transactions is the definition of

Business ethics

Which of the following is a good ethical behavior in regard to treatment of the deceased

Cleanliness in the preparation room

Which of the following is a desirable characteristic of an ethical funeral director

Compassionate

Maintaining discreet client relationships would fulfill what ethical practice

Confidential responsibility

A stage of moral development in which the expectations of the social group are supported and maintained is known as the

Conventional stage

In regard to an ethical funeral director's relationship with his competitors, which of the following is considered a proper goal

Cooperation

In reference to ethics, advice given to someone else to help them with a problem is termed

Counseling

Which of the following consists of rules, ideas and beliefs shared by members of society forliving and dying, which are learned directly or indirectly

Culture

In regards to competitive relationships, which of the following is not a good ethical practice

Defamation of competitor

All of the following ethical standards apply to the deceased while uner the care of the funeral home or embalming service EXCEPT

Embalming should be completed as quickly as possible without regard to proper case analysis

Which of the following is an ethical consideration in regard to the care of the body

Entrusted care by the family

That branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions is

Ethics

The cultural heritage or identity of group, baed on factors such as language or country of origin is known as

Ethnicity

Which of the following is not a good example of ethical employer-employee relationships

Favoritism

Which of the following is a reason to have continued education in funeral service

Good for self improvement

All of the following would be considered part of a funeral director's individual/personal ethics EXCEPT

His or her relationship to allied professions

Which of the following is considered to be a component of a funeral director's individual relationships

His or her relationship with family

Which of the following terms is defined as having a sense of honor, and fair dealing

Honesty

Which of the following is not a good personal ethical trait

Infidelity

Fidelity to moral principles is the definition of

Integrity

The state Attorney General of a given state requires a $10 fee for each pre-need contract written. This would be an example of a

Law

All of the following would be considered fiduciary components of pre-funded funeral arrangements EXCEPT

Maintaining the privacy and security of the arrangements

A term that is synonymous with ethical, and that refers to the customs, values, and standards of practice of a group, age, or theory intended to be timeless is

Moral

In recognizing ethical standards in his professional responsibility to the press, the funeral director

Must exercise discretion in releasing confidential information

Which of the following is not good ethical behavior in regard to treatment of the deceased

Necromania

A philosophy that does not focus on the worship of a god or gods is considered to be

Non-theistic

Which of the following is an ethical obligation that a funeral director owes to his professional association

Participate in continuing education

The set of values, ideas, and opinions of an individual or group is known as

Philosophy

Kohlberg's stage of moral development in which moral reasoning is based on reward and punishment from those in authority is the

Pre-conventional stage

Kohlberg's stage of moral development in which the individual is characterized as not understanding the rules or feeling a sense of obligation to them is the

Pre-moral stage

With respect to pre-need funeral arrangements, all of the following records should be kept on file at the funeral home except

Preferences of family members who have not signed the contract

When with a family during an arrangement conference, it is good ethical practice to

Provide the family with documentation of all business transactions

In regard to employer-employee relationships, the ethical funeral director should

Provide thorough training

A culturally entrenched pattern of behavior made up of sacred beliefs, emotional feelings accompanying the beliefs, and overt conduct, presumably implementing the beliefs and feelings, is known as

Religion

In maintaining a high standard of conduct with a competitor, the funeral director would be wise to

Respect the bereaved family's choice of funeral establishment

When making pre-need arrangements, a good ethical practice is to

Secure all funeral home records in a safe place

With regard to colleagues, an ethical funeral director should be willing to do all the followig EXCEPT

Share profits with less fortunate funeral directors

Moral principles that vary with circumstances are referred to as

Situational ethics

Which of the following denotes good professional ethics in community relationships

Speaking to a local church group

All of the following statements are true of ethics EXCEPT

That ethics are imposed externally

With respect to ethics, the term citizenship refers to

The behavior or character of an individual viewed as a member of society

All of the following would be considered components of an ethical funeral director's employer-employee relationship EXCEPT

The employee's religious background

Which of the following is a consideration in the funeral director's community relationships

The funeral director's relationship with the clergy

Which of the following is a rule of ethical conduct that is found in most major religions

The golden rule

All of the following are examples of Kohlberg's stages of moral development EXCEPT

The moral stage

If a person complies with the laws of his or her community soley because of fear of going to prison, which stage of Kohlberg's moral development are they complying with

The pre-conventional stage

Law is defined as

The rules that govern society

All of the following are true about laws EXCEPT

They are imposed internally

In his ethical obligations to various professional associations, the funeral director should

Urge professional solidarity

Which of the following terms means related, as in related professions

Allied

Which of the following is not considered ethical in regard to the deceased body

Allowing a personal friend to watch the embalming procedure

When a funeral director makes funeral arrangements with a family, he should

Be factual and knowledgeable

A declaration or public statement of professional standards of right and wrong conduct defines a/an

Code of ethics

A system or code of morals of a particular philosopher, religion, group, or professional is called

Code of ethics

If a funeral director receives the remains from another funeral home and the conditions are below standard, he should

Attempt to make the remains presentable before viewing

Which of the following should not be discussed in the funeral arrangements conference

Educational programs

Principles of morality, inculding both the science of good and the nature of right it

Ethics

Which of the following is an example of unethical publicity

Fraudulent promotion

Which of the following would be the best example of ethnicity

Jewish

Which of the following is considered unethical publicity for a funeral director

Misrepresentation in warranties

In regard to professional boards, the ethical funeral director should not

Only abide by the rules that he agrees with

Which of the following would be part of a funeral director's individual/personal ethics

Professionalism

If a person considers universal moral principles to supersede the authority of the group, he or she is complying with which of Kohlberg's stages of moral development

The post-conventional stage

Which of the following would be an ethical obligation to your professional association

To share time and talents

Beliefs that are held in high esteem are

Values

Which of the following is an allied professional or service that the ethical funeral director is professionally concerned with

Organ donation

With personal effects of a deceased in his custody, the ethical funeral director should not

Place them in a bag and leave them in the preparation room

According to Kohlberg, stage of moral development in which the individual considers universal moral principles which supersede the authority of the group is called

Post-conventional stage

The ethical funeral director should

Provide counseling to all who apply

In regard to employer-employee relationships, the ethical funeral director should

Provide environmentally safe working conditions

With respect to the funeral indstry, private and government agencies are examples of

allied services