Exam 1

People rarely cooperate in helping one another maintain face

False

Psychological noise is interference in our environments, such as noises made by others, overly dim or bright lights, spam and pop-up ads, extreme temperatures, and crowded conditions.

False

Regulative rules do not vary across cultures and social groups, so what is acceptable in one context is typically acceptable anywhere.

False

When words are not mutually understood; use of jargon is:

Semantic noice

Language is a primary tool that social movements use to change cultural life and meanings

True

Self disclosure necessarily involves risks, such as the risk that others will not accept what we reveal or that they might use it against us.

True

We use stereotype to make predictions about people and situations

True

The speech communities of men and women are socialized to the same styles of listening.

False

While men and boys are criticized for breaking away from gender stereotypes, woman and girls are usually praised for being assertive and competitive.

False

Direct definitions, self fulfilling prophecies, attachment styles, and identity scripts are all ways that the generalized other influences our self-concept.

False

Every utterance contains either content meaning or relationship meaning.

False

If a coworker tells you that your new boss is patient and hardworking, you will be more likely to overlook those qualities in your new boss.

False

Mothers are more likely than fathers to challenge children and encourage them to achieve more.

False

Language that radically dehumanizes members of particular groups is:

Hate speech

"One day, I won't have to worry about being single. One day, I'll be married." These statements illustrate how symbols allow for:

Hypothetical thought

Treating others as object ; do not acknowledge the humanity of others is:

I - It communication (homeless people)

Monica and Chandler have an argument over whose turn it is to clean their house. In the heat of the argument, Chandler calls Monica a "slob". Then, Monica calls Chandler a "self-centered moron". Later, after they have made up, Chandler tries to apologize to Monica. However, Monica is still hurt and complains that no matter what Chandler says now he must have meant what he said. According to the communication principles, Chandler doesn't realize that:

Interpersonal communication is irreversible

Words that strongly slant perceptions and thus meanings is:

Loaded language

Four dimensions of attributions:

Locus - internal vs external Stability - stable vs unstable Specificity - specific vs global Responsibility - within personal control vs beyond personal control

Which psychologist first described the hierarchy of five human needs?

Maslow

Assuming that we understand what another person thinks, feels or perceives is known as:

Mind reading

Interference in our environment: noise, light, temperature, etc. is:

Physical noise

Distraction caused by hunger, headache, medication, etc. is:

Physiological noise

A cornerstone of effective interpersonal communication skills is:

Respecting what others say about what they feel and think

After performing a comprehensive job search, job seekers put together a resume, write a cover letter, and then go on job interviews. This situation best exemplifies:

Scripts

Telling ourselves that we're no good, we can't do something, or there's no point in trying to change is a hurtful form of self-talk called:

Self sabotage

When we respond to a person as if one label totally represents who that person is, we are:

Totalizing

A stereotype is an unscientific generalization applied to a person or situation

True

Couple counselor Aaron Beck (1988) reports that overly general language distorts how partners think about a relationships.

True

For the most part, we're not conscious of the rule that guide how, when, where, and with whom we communicate about various things.

True

Perception is an active process

True

Symbols are:

Arbitrary, ambiguous, abstract

Four principles of attributions:

Consensus - if the behavior in question is similar to others Consistency - if the behavior in question is similar over time Distiveness - if the behavior is similar in different situations Controllability - if the person in question had control of their behavior

Qualities in us that affect how we communicate / interpret is:

Psychological noise

Exists when people share norms about how to use talk and what purposes it serves is:

Speech community

A point of view shaped by political awareness of the social location of a group is known as a(n):

Standpoint

Charles says, "I would never join a fraternity. All fraternities do is party." Charles' statement is an example of a(n):

Stereotype

Individuals with ______ attachment styles tend to feel less hope, disclose less, and experience less satisfaction with relationships than people with other attachment styles.

Fearful

Reflected appraisal and direct definitions are important in shaping our self-concept in childhood, but do not affect us in adulthood.

False

Highest form of dialogue ; each person affirms the other as cherished and unique is:

I - Thou communication

Majority of our interactions ; acknowledge another as more than objects but don't fully engage each other as unqiue individuals is:

I - You communication (waitress)

The person you believe yourself to be in moments of honest self examination is:

The perceived self

The public image that we want others to see. A socially approved image based on social norms is:

The presenting self

Janet says, "I didn't get the job offer because the interviewer was biased and it was a nasty day; it had nothing to do with my qualifications." This is an example of:

Self serving bias

When Jorge does badly on a test on paper, he usually says either the professor was unfair or he had too much to do that week and couldn't study like he wanted to. But when his friends do badly on a test, he tends to think they're not good in that subject or they aren't disciplined. This is an example of:

Self serving bias

Speech communities are not necessarily defined by geographic locations and boundaries.

True

The ability to adapt messages effectively to particular people is known as person-centeredness.

True

The likelihood of meeting the needs Maslow discussed depends on our ability to participate effectively in a very diverse social world.

True

The most difficult and most important thing for developing a maintaining a healthy identity is to make a commitment to personal growth.

True

The transactional model of interpersonal communication emphasizes the dynamism of interpersonal communication and the multiple roles people assume during the process.

True